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Mayan Secret Hotel Boutique

3.5 star property
Comfortable hotel with 24-hour fitness centre and sauna
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Mayan Secret Hotel Boutique

Exterior
Chapel
Library
Meeting facility
Reception
Reviews
8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Parking includedParking includedParking included
The price is NZ$283
includes taxes & fees
20 May - 21 May

Explore the area

Map
Carretera Chetumal - Bacalar Km 9.5, Chetumal, QROO, 77900
  • Popular LocationLaguna Milagros8 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)10 min drive
  • Popular LocationPayo Obispo Zoo12 min drive
  • Popular LocationChetumal Ferry Terminal13 min drive
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Room options

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Portable fan
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Cabin, 2 Bedrooms, Kitchenette, Courtyard View

Standard Cabin, 2 Bedrooms, Kitchenette, Courtyard View

Standard Cabin, 2 Bedrooms, Kitchenette, Courtyard View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Portable fan
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Portable fan
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Portable fan
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool
Fiesta Inn Chetumal Hotel
Pool
Free airport shuttle
Parking included
Free WiFi
8.8 out of 10, Excellent, (1004)
The price is NZ$187
per night
19 May - 20 May
Fiesta Inn Chetumal Hotel

About the area

Chetumal

Located in Chetumal, Mayan Secret Hotel Boutique is near the airport and near the boardwalk. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting.
Visit our Chetumal travel guideOpens in a new window

What's nearby

  • Laguna Milagros - 8 min drive
  • Payo Obispo Zoo - 12 min drive
  • Museum of Maya Culture - 12 min drive
  • Chetumal Ferry Terminal - 13 min drive
  • Laguna Bacalar Ecological Park - 30 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • Antojitos Tortas y Tacos Lulu - 8 min drive
  • Chang Sang - 7 min drive
  • La Eufemia - 8 min drive
  • El Pargo - 15 min walk
  • Restaurant y Marisqueria "Padilla - 3 min drive

About this property

Mayan Secret Hotel Boutique

Hotel near the airport
A terrace, a garden and a 24-hour gym are just a few of the amenities provided at Mayan Secret Hotel Boutique. For some rest and relaxation, visit the sauna or hot tub, and indulge in a hot stone massage, a body scrub or a body treatment. In addition to a business centre and a snack bar/deli, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and luggage storage
  • Wedding services, a water dispenser and a reception hall
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as perks such as safes and kitchen islands.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Tempur-Pedic beds and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • Kitchenettes, mini fridges and ovens

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • In-room kitchenette
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • No lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen island
  • Kitchenette
  • Limited room service
  • Mini-fridge
  • Oven

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25, per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 8.00 per person (return)
  • Airport shuttle fee per child: USD 8.00
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal
Mexico - Quintana Roo
Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal

Frequently asked questions

Does Mayan Secret Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mayan Secret Hotel Boutique?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Mayan Secret Hotel Boutique on 20 May 2024 start from NZ$283.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mayan Secret Hotel Boutique pet-friendly?

Yes, this property allows cats and dogs (limit 3 total). There's a deposit of USD 50 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mayan Secret Hotel Boutique?

Self-parking is free at this property.

What time is check-in at Mayan Secret Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mayan Secret Hotel Boutique?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Does Mayan Secret Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 8.00 per person applies.

Where is Mayan Secret Hotel Boutique located?

Situated near the airport, this hotel is 1.8 mi (2.9 km) from Laguna Milagros and within 9 miles (15 km) of Palacio Municipal De Othon P. Blanco and Chetumal Ferry Terminal. Explanada de la Bandera and Palacio de Gobierno are also within 9 miles (15 km).

Mayan Secret Hotel Boutique Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Si Yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kerri

Travelled with group
Liked: Amenities, property conditions & facilities
Love this hotel. If you want some place peaceful and quiet and away from the hustle of the city then this place is for you. Huge beautiful property. Cozy rooms with private sitting area outside. Great staff.
Stayed 1 night in Feb 2023

2/10 Terrible

luis

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stay Away!!!
The worst hotel ever, yes it was clean and nice looking BUT, the place looked like it was just about to go out of business. They had to go buy the oj to the store they didn’t have a menu, not bar either. Not tv no wifi, it was terrible the pool area, again, it was like abandoned. Staff were useless they had no idea how to fix the tv, the had no idea what to offer for food, when we finally order some eggs and some quesadillas, the came with like 20 minutes of each other. The first one took them like 40 mints to bring. Keep in mind we were the only ones in the entire hotel. Worst experience ever. And then the mosquitos!!!! Wow never agin this place!!
Stayed 5 nights in Jul 2022

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

L Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso , rodeado de naturaleza y calma
Un hotel hermoso con mucha tranquilidad y su naturaleza hermosa , el personal muy amables y atentos la calidez que te hacen sentir como en casa , lo recomendamos ampliamente
Stayed 3 nights in Nov 2023

8/10 Good

Ángel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un ambiente muy tranquilo, es muy amigable con el ambiente y es un lugar excelente para poder descansar y estar tranquilo sin mucho ruido.
Stayed 2 nights in Jan 2023

8/10 Good

Veronica

Liked: Cleanliness, room comfort
Mucha confusión con la reserva, no sabían si estaba o no pagada, no la encontraban
Stayed 1 night in Dec 2022

6/10 Okay

Jorge B., Puebla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
.
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale la pena conocerlo. Falla el internet, su único defecto
Stayed 2 nights in Mar 2021