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Hotel Noor

3.0 star property
Bayside hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Noor

Superior Room, Sea View
Deep-tissue massages, massages
Outdoor pool
Interior
Exterior detail
At Hotel Noor, you can look forward to a free manager's reception, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant, Almina, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi, with a speed of 25+ Mbps, and a bar are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sept 22 - Sept 23
Check availability for tonight Sept 22 - Sept 23

Tomorrow

Sept 23 - Sept 24
Check availability for tomorrow Sept 23 - Sept 24
Available filters for rooms
Showing 4 of 4 rooms

Standard Room, Sea View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
  • 29 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Partial Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
2 living rooms
  • 60 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, Balcony, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
José María Morelos 3, Centro, Chetumal, QROO, 77000

What's nearby

  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 6 min walk - 0.6 km
  • Museum of Maya Culture - 19 min walk - 1.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪Almina - ‬1 min walk
  • ‪OK Bar Club - ‬8 min walk
  • ‪CAFE 290 - ‬5 min walk
  • ‪Ámbar Del Mar - ‬1 min walk
  • ‪Vips - ‬4 min walk

About this property

Hotel Noor

Hotel in the city centre
At Hotel Noor, you can look forward to a free manager's reception, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant, Almina, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi, with a speed of 25+ Mbps, and a bar are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and luggage storage
  • A front desk safe and smoke-free property
Room features
All guest rooms at Hotel Noor have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Balconies or patios and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: MXN 25 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults and MXN 100 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Frequently asked questions

Does Hotel Noor have a pool?

Yes, this property has an outdoor pool.

Is Hotel Noor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Noor?

Self-parking is free at this property.

What time is check-in at Hotel Noor?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Noor?

Checkout is at noon.

Where is Hotel Noor located?

Located in the heart of Chetumal, this hotel is within a 5-minute walk of Malecón de Chetumal, Chetumal Ferry Terminal and Palacio de Gobierno. Explanada de la Bandera and Palacio Municipal De Othon P. Blanco are also within 10 minutes.

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Reviews

Hotel Noor Reviews

7.8

Good

8.0

Cleanliness

8.2

Amenities

8.8

Staff & service

7.8

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 94 reviews
Rating 8 - Good. 24 out of 94 reviews
Rating 6 - Okay. 18 out of 94 reviews
Rating 4 - Poor. 8 out of 94 reviews
Rating 2 - Terrible. 6 out of 94 reviews

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
I like the sea view room
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, excellent location.
Stayed 1 night in May 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff and lovely environment
Stayed 1 night in Jul 2025

8/10 Good

Joseph Giovanni

Liked: Cleanliness, staff & service
Conveniently located by the waterfront
Stayed 1 night in May 2025

10/10 Excellent

Deanne

Balcony facing the water and boardwalk made the room very special!
Stayed 1 night in May 2025

6/10 Okay

Libby

Liked: Cleanliness, staff & service, room comfort
Room was fine - clean with comfy linens. Pool needed cleaning.
Stayed 1 night in Jun 2025

6/10 Okay

Abner

Liked: Cleanliness, staff & service
Pool was out of service, tv was old fat type and wasn't a smart tv.
Stayed 1 night in Sep 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great night. The view was great. The staff was kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to Stay

Very clean place great location, great view, and plenty of hot water, which is a plus in Chetumal.
Stayed 1 night in Jan 2025

2/10 Terrible

Emil

Disliked: Cleanliness, property conditions & facilities
We encountered many challenges; let me list a few. The air conditioning unit was leaking, there were cobwebs on the ceiling of the balcony, the light immediately above the bed head had a lot of dust, the bath towel had mold, the wifi only worked in certain areas of the room, and they claimed the pool was under maintenance, but it did not appear that way to us. The toilet of the room could not flush This is a clear indication that the hotel is not maintained, and we were deceived by the images posted.
Stayed 2 nights in Aug 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the lake
Stayed 1 night in Jan 2025

10/10 Excellent

Tinaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay.

This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Stayed 4 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.
Stayed 2 nights in Feb 2025

2/10 Terrible

Sheldon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away.

The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Stayed 1 night in Mar 2025

4/10 Poor

Rosita

Disliked: Property conditions & facilities
The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old.
Stayed 1 night in Jan 2025

2/10 Terrible

E L

Liked: Cleanliness, property conditions & facilities, room comfort

Muy decepcionado

Después de estar todo el día afuera y cuando regrese al hotel en horas de la tarde, encontré la puerta de mi habitation abierta. "Aparentemente" la persona de house keeping no se aseguro de cerrar bien la puerta. Al final tres cosas insignificantes desparecieron de mi habitación.
Stayed 2 nights in Mar 2025

6/10 Okay

stephen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is in a great location across the road from the harbour however it is such a shame that the property has been allowed to deteriorate so badly. It is in great need of upgrading and modernization e,g, We had hoped to use the pool but with much of the floor tiles missing it was unappealing. If you are looking for the hotel just look for the restaurant 'AMINA' on the main floor - as the hotel sign is frustratingly tiny, tough to read and placed on a side wall. j
Stayed 1 night in Jan 2025

2/10 Terrible

PAUL

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Baño de la habitación con moho, no servía el extractor de aire, tuve una infección en el ojo desde el primer día, tuve que buscar doctor y medicamento y en domingo. A la piscina le faltan muchas piezas del recubrimiento, muy descuidada y peligrosa, no es opción para ingresar.
Stayed 3 nights in Aug 2025

8/10 Good

Luis Guillermo

Hotel cómodo que tiene lo necesario... Algo deteriorado en infraestructura... Muy buen restaurante...
Stayed 3 nights in Aug 2025

8/10 Good

bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista es muy bonita, faltaba un mueble debajo de la tele, se escuchaba mucho ruido en el pasillo por la mañana y algunos nos despertamos con facilidad, el wc no servía al 100, pero la limpieza excelente y el personal muy bien.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 1 night in Jul 2025

6/10 Okay

Eliza

Liked: Cleanliness, staff & service, amenities
Limpio, aunque instalaciones descuidadas y viejas, las camas no cómodas
Stayed 4 nights in Jul 2025

8/10 Good

Joana iris

Liked: Cleanliness, staff & service, property conditions & facilities
El trato de el personal fue muy amable es un hotel bonito, al pie de la bahía limpio si acaso sería mejorar su conección a internet y de tv de hay en fuera estuvo excelente
Stayed 3 nights in Jul 2025

6/10 Okay

Rebeca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En un hotel lo más importante es la cama y la limpieza por la limpieza todo ok pero la cama no puede estar incómoda, deberían pensar en poner colchones de mejor calidad y otra cosa, nos ponen un burro para planchar pero no había plancha tampoco había secadora.
Stayed 1 night in Jul 2025

8/10 Good

Yesenia

Stayed 1 night in Jun 2025