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Hotel Jaiba Mahahual

Property class: 2.5

Choose dates to view prices

Take advantage of a rooftop terrace, a garden and dry cleaning/laundry services at Hotel Jaiba Mahahual. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$142
includes taxes & fees
25 Aug - 26 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Twin Room

A hotel room with two beds, a wooden headboard, a small wooden nightstand with a potted plant, and a colorful blanket.

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room, 1 King Bed

A bed with white bedding, a wooden nightstand with a potted plant, a decorative wall, and a window with a view of trees.

Junior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Pool View

A pool surrounded by lush greenery and a stone wall.

Superior Room, Balcony, Pool View

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Terrace

A covered outdoor area with a wooden fence, potted plants, and wicker hanging decorations.

Standard Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

A cozy outdoor dining area with a wooden table and metal chairs, surrounded by hanging woven light fixtures and a hammock.

Comfort Twin Room

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double Room, 1 King Bed

An outdoor patio area with a thatched roof, potted plants, and outdoor furniture.

Junior Double Room, 1 King Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Room, Terrace, Pool View

A hotel room with two beds, a wooden headboard, a small wooden nightstand with a potted plant, and a colorful blanket on one bed.

Premium Twin Room, Terrace, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

A bed with white bedding and pillows, a wooden headboard, a wooden bedside table with a plant, and a small decorative item on the table.

Comfort Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Balcony

A hammock in a courtyard with potted plants and string lights.

Superior Double Room, Balcony

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room With Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room With Terrace

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Mahahual is home to Hotel Jaiba Mahahual. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. With snorkelling and fishing nearby, you'll find plenty of adventures in the water. Visit our Mahahual travel guide
Map
Carretera Cafetal - Mahahual, KM 55 Calle Jaiba, Mahahual, QROO, 77940

What's nearby

  • A beach with clear turquoise water, palm trees, and a cruise ship in the distance.
    Mahahual Beach
    2 min drive - 1.4 km
  • A coastal area with a lighthouse, beach, clear turquoise waters, and a bridge.
    Mahahual Lighthouse
    2 min drive - 1.4 km
  • Dolphin Discovery
    4 min drive - 2.1 km
  • Maya Water Park
    4 min drive - 2.1 km
  • Maya Chan Beach
    19 min drive - 9.8 km

Restaurants

  • El Pan De Dulce
    5 min drive
  • The Krazy Lobster
    2 min drive
  • flavors of mexico
    5 min drive
  • Windjammer Marketplace
    5 min drive
  • Cantina Latina
    5 min drive

About this property

Hotel Jaiba Mahahual

  • Hotel near Costa Maya Port
  • A rooftop terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hotel Jaiba Mahahual. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, concierge services and tour/ticket information
  • Room features
  • All guest rooms are individually furnished, and have comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Showers and free toiletries
    • Private gardens, wardrobes/cupboards and heated floors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • Ecotours
  • Outdoor pool
  • Stereo

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: MXN 500 (subject to availability)
  • Late check-out fee: MXN 900 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Jaiba Mahahual have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Jaiba Mahahual?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Jaiba Mahahual on 25 Aug 2026 start from NZ$142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Jaiba Mahahual pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Jaiba Mahahual?

Self-parking is free at this property.

What time is check-in at Hotel Jaiba Mahahual?

Check-in start time: 3 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Jaiba Mahahual?

Checkout is at noon. Late checkout is available for MXN 900 (subject to availability).

Does Hotel Jaiba Mahahual provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Jaiba Mahahual located?

Situated in Mahahual, this hotel is within 2 miles (3 km) of Mahahual Lighthouse, Mahahual Beach and Maya Water Park. Costa Maya Port is 1.6 mi (2.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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