"All good on arrival , room not ready so went for a drink, back at 15.00 room ready(320) looked great but stank of sewage, wife complained ( I can't speak), relocated to room 220, nice room, spotless. All ok until shower time, only one towel, wife complained again, rectified. Went for dinner, all good except tables in bar area not cleaned and had debris on them. Sat down to dinner, ordered food and bottle of chateau neuf de pap, food came, no wine, didn't have any neuf de pap, ordered alternative which arrived as we were finishing our main courses, wife had had enough, sent wine back. Manager came over, wife spoke with her, resolved issues. Meal at no charge.
There were several other minor things, it feels as if hotel is on the brink of failing, eg if we looked out of our window there was lots of patio furniture left out in the rain with filthy tables left in disarray. Wouldn't take much to put them away tidily, showed an air of disinterest. Also down stairs bar not open, dont see why, doesn't make any kind of business sense, it was closed 5 years ago too.
All in all I was very disappointed, I had planned this visit to celebrate my birthday (66) and the end of 6 weeks of radiotherapy, and to treat my wife who has had alot to contend with. Could have been so much better."