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"Great staff. Good service. Good location with a lot of restaurant , bar and coffe shop . Very interesting place near old town with a lot of activity at night"

"An excellent stay at Sofitel Kunming. The services are awesome & my room is very clean. A very convenient location as well. Their staff, Jessica is a very outstanding person. She helped me booked my roundtrip train tickets from Kunming to Dali. And more. She is a very responsible & helpful individual. I'd like to give her a 5 Stars out of 5 for her remarkable service as well. I really appreciate everything that she has done. I will stay in Sofitel Kunming again in the future when I'm back."

"The hotel is new and the rooms are spacious. Excellent location as it’s linked to a big mall with many dining options. But what really stand out is the staff. Though bookings were made via Expedia (we had 2 different arrivals and 2 rooms), I had contacted the hotel directly on many occasions with regards to our late check-in, lower floor rooms, rooms near each other and our dining reservations on New Year’s Eve. Staff was prompt in replying to all my emails by various staff which gave me the assurance that everything will be taken care off before our arrivals. Well done ! Highly recommended. "

"Clean rooms great staff. My room fridge wasn’t cold and the bidet wasn’t spraying. "

"It was amazing. The staff at the hotel, Ann and Caroline, were fantastic. They were very helpful, courteous in helping us after a long day on the train and getting us a free upgrade into a fantastic room. The room was very clean, warm and had an amazing view. The breakfast was very delicious as there was quite a bit to choose from. I am planning on staying at this hotel on my return journey back to Kunming. I would highly recommend staying at this hotel if you are traveling into Kunming, either into the Kunming South Railway Station or from any other destination. The hotel is only a 10 minute walk to the Kunming South Railway Station. All in all, a fantastic experience."

"Overall amenities, breakfast buffet and kids playing area "

"The hotel is very modern, clean, and quiet. The staff is very friendly. "