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"Very helpful and friendly staff"

"The room was clean. The staff, who checked us in was very accommodating and friendly. Would be nice to have coffee in the lobby. No blanket on bed, just one sheet. I woke up cold. Feel there should be a blanket on the bed, not just a sheet. Otherwise, beautiful hotel. "

"This is the most amazing experience and stay that I have ever had in my life! The hotel is family owned small boutique establishment in the middle of the jungle. Surrounded by beautiful untouched nature, the amazing cenote and the absolutely phenomenal hospitality of the owners! The cenote is breathtaking and worth visiting! I highly recommend to book a night or more in one of their 3 spacious rooms! This is how our stay was: upon booking we were communicating via WhatsApp - we got directions,...

"No está en Valladolid, está como a 20km y sobre una carretera, llegamos y no había nadie en la recepción, una persona de un puesto nos abrió, en la tarde qué salimos nos dijeron que a las 10: 00 pm se iba la recepcionista que llegó a las 3:00 de la tarde, y nos iban a dejar encerrados, en la noche no hay nadie que atienda, no hay agua caliente, el baño no tiene canceles, al ver el servicio intenté cancelar la segunda noche, pero no lo permitieron, pésimo servicio, nadie llegó cuando dejé la...

"Casa Pakal is a little gem of a hotel with an excellent location close to the famous street Calzada de los Frailes. The staff are helpful, the rooms are large and comfortable, and the price was great."

"Nice room with access to simple outdoor kitchen. Very nice hostess. This is a real gem."

"Close to down town, walkable."

"No se por qué está calificado con 10"

"Room is amazing. It is a Villa. Not a regular room it is beautiful decorated . With large bathroom with Jacuzzi and open small pool"

"Loved the hotel, will certainly come back!"

"clean, no issues"

"Superbe endroit ! Le propriétaire est très sympa. Le logement est très agréable et magnifiquement décoré. Petit bonus pour la literie qui est très confortable Je recommande à 100% "

"Great location, lovely big room, very kind hosts that will go out of their way to find out any information you need for your trip. English speaking too. Would definitely stay there again. "

"It was a good place to stay at for the night with the basic accommodations needed given that we were out all day and just needed a place to sleep. Bed's were comfortable and overall it was a good experience"

"The room had all the amenities. I especially appreciated having a fridge, microwave, and water kettle - as a solo traveler, this makes things easier for me. The staff is truly wonderful! They were helpful, kind, and professional. The hotel is super clean and comfortable. The area is very safe, walkable to everything, and a ton of food options nearby. "

"Beautiful quaint location. Staff was excellent as well as the location. Would gladly book again ! "

"Pretty sure I was the only guest at the property. It was quiet, great location to see local sites. If you are ok with bare bones in nature this is good for you. Negatives, limited cell coverage in the area, and no wifi, so hope you are ok with a digital detox. Hot water wasn't really a thing."

"Great location ! 3 Cenotes and súper tranquilo !"

"Beautiful hotel clean rooms wonderful staff "