"The rooms are extremely small and very hot in summer. The bed is very hard as well as the pillows. On the upside, the food was very good and the staff was very friendly. Unfortunately the reservation we did through Expedia was not honored correctly. Once they realized the mistake they tried to correct but the harm was done. They always claimed that Expedia did not send the reservation details correctly!"
"The rooms are extremely small and very hot in summer. The bed is very hard as well as the pillows. On the upside, the food was very good and the staff was very friendly. Unfortunately the reservation we did through Expedia was not honored correctly. Once they realized the mistake they tried to correct but the harm was done. They always claimed that Expedia did not send the reservation details correctly!"
"Everything was perfect. The staff were really helpful, giving us tips on places to go. Iasmim and Mauro were great, also the Portuguese lady that I can’t recall her name. The hotel was clean and quiet, a good location if you have a car. "
"Everything was perfect. The staff were really helpful, giving us tips on places to go. Iasmim and Mauro were great, also the Portuguese lady that I can’t recall her name. The hotel was clean and quiet, a good location if you have a car. "
"Oui, notre séjour fut agréable ; l'ambiance est familiale et sereine ; le contact est facile malgré les difficultés des échanges linguistiques. Le seul petit problème pour nous qui sommes septuagénaires reste l'accès à la chambre ! Nous trouvons les marches d'escalier de plus en plus hautes à franchir... Surtout avec nos bagages.
Dans notre chambre, tout est bien propre mais bien exigu ! Pour Madame, cela convient mais pour Monsieur, une impression de loger dans une maison de poupée !"
"Oui, notre séjour fut agréable ; l'ambiance est familiale et sereine ; le contact est facile malgré les difficultés des échanges linguistiques. Le seul petit problème pour nous qui sommes septuagénaires reste l'accès à la chambre ! Nous trouvons les marches d'escalier de plus en plus hautes à franchir... Surtout avec nos bagages.
Dans notre chambre, tout est bien propre mais bien exigu ! Pour Madame, cela convient mais pour Monsieur, une impression de loger dans une maison de poupée !"
"Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again."
"Great hotel, well located. Solid breakfast too. You can use also their parking in Andorra la Vella if you stay in Palome (just ask reception). Magda was great and provided us excellent recommendations, thank you again."
"Staff was very friendly and concerned. Best breakfast I’ve had on this 2 month trip. Good location for the off season and would be a great location during the ski season!! Don’t hesitate- we’ll worth the stay!!"
"Staff was very friendly and concerned. Best breakfast I’ve had on this 2 month trip. Good location for the off season and would be a great location during the ski season!! Don’t hesitate- we’ll worth the stay!!"
"En arrivant, hotel fermé, il faut aller chercher sa clef a 1 km. Sur place, la gérante ne trouve pas trace de notre réservation, et pour cause, elle ne l'a pas enregistrée, nius attibut une chambre par defaut, nous affirmant que toutes ses chambres sont identiques, découvrons sur place une petite chambre d une 12 m2 environs ??? Alors que nous avions réservé une chambre familiale beaucoup plus grande ... qui existe bien sur les plans dr l hotel et sur l annonce en ligne. Je ne qualilifierai...
"En arrivant, hotel fermé, il faut aller chercher sa clef a 1 km. Sur place, la gérante ne trouve pas trace de notre réservation, et pour cause, elle ne l'a pas enregistrée, nius attibut une chambre par defaut, nous affirmant que toutes ses chambres sont identiques, découvrons sur place une petite chambre d une 12 m2 environs ??? Alors que nous avions réservé une chambre familiale beaucoup plus grande ... qui existe bien sur les plans dr l hotel et sur l annonce en ligne. Je ne qualilifierai...
"The view is amazing! Great to have a separate room for the kids and small kitchenette. Pool and spa with wet and dry sauna were amazing for adults and kids."
"The view is amazing! Great to have a separate room for the kids and small kitchenette. Pool and spa with wet and dry sauna were amazing for adults and kids."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Lovely staff always keen to help. The hotel team arranged everything to get us out onto the slopes first thing despite us arriving at the hotel late. We had ski hire lessons and lift passes arranged by the team on reception. With a ski hire shop on the lower ground floor and taxi shuttle to the gondola this made everything so easy and quick!
Special thanks to Christian for his attention to detail and ensuring we had everything we needed. Thank you and the whole piolets team for a wonderful stay. We look forward to visiting again soon. "