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Hotel Roc et Neige

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

Photo gallery for Hotel Roc et Neige

Snow and ski sports
Lobby
Outdoor dining
Meeting facility
Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Spa
  • Breakfast included
  • Housekeeping
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

7.4 out of 10
Good
(3 reviews)

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Route des Monnaies 46, Chateau-d'Oex, 1660

What's nearby

  • Chateau-d'Oex-Praz-Perron Cable Car - 5 min walk - 0.4 km
  • Chateau d'Oex Ski Resort - 2 min drive - 1.4 km
  • GruyĂšre Pays-d'Enhaut Regional Nature Park - 9 min drive - 9.4 km
  • Gstaad Ski Resort - 26 min drive - 16.9 km
  • Castle of Gruyeres - 27 min drive - 26.5 km

Getting around

  • ChĂąteau-d'ƒx Station - 6 min walk
  • Sion (SIR) - 79 min drive

Restaurants

  • â€ȘCafĂ© du Cerf - ‬7 min drive
  • â€ȘBuvette de l'Arsat - ‬12 min drive
  • â€ȘHotel du Chamois - ‬7 min drive
  • â€ȘMcCarthy's "Lord of the Burgers - ‬2 min drive
  • â€Șle Chalet - ‬5 min walk

About this property

Hotel Roc et Neige

Hotel in the mountains
At Hotel Roc et Neige, you can look forward to a free breakfast buffet, a rooftop terrace and a garden. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a ski shuttle and ski storage. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Roc et Neige Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Free newspapers, luggage storage and concierge services
  • A banquet hall, smoke-free property and meeting rooms
Room features
All 60 rooms feature comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roc et Neige Restaurant

Things to do

  • Sauna
  • Ski storage

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 45.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

Is Hotel Roc et Neige pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.

How much is parking at Hotel Roc et Neige?

Self-parking is free at this property.

What time is check-in at Hotel Roc et Neige?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Roc et Neige?

Checkout is at 11 AM.

Where is Hotel Roc et Neige located?

Conveniently located near the ski slopes, this Chateau-d'Oex hotel is situated in the mountains within 2 miles (3 km) of Chateau-d'Oex-Praz-Perron Cable Car, La Braye and Chateau d'Oex Ski Resort. TĂȘte des Mourriaux is 2.2 mi (3.5 km) away. ChĂąteau-d'ƒx Station is 6 minutes by foot.

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Hotel Roc et Neige Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 163 reviews
Rating 8 - Good. 83 out of 163 reviews
Rating 6 - Okay. 20 out of 163 reviews
Rating 4 - Poor. 9 out of 163 reviews
Rating 2 - Terrible. 6 out of 163 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Love the breakfast and staf! Amazing comfortable bed and pillow!
Stayed 2 nights in Feb 2025

8/10

A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Stayed 1 night in Sep 2022

2/10

Property is in great location but rooms are outdated. Showers need upgrades Ok , for one night if have no obtions. Night person is not responsible. We requested bedding and she said housekeeping will bring it . They never come.
Stayed 1 night in Jul 2024

2/10

Not helpful staffs .. broken bed frame and no change of towels!
Stayed 2 nights in Jan 2023

4/10

Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Stayed 2 nights in Jul 2023

2/10

I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places
 I just cannot believe what had happened to us in the past days
Stayed 2 nights in Jan 2023

8/10

Stayed 1 night in Apr 2025

8/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Feb 2024

10/10

NÀhe vom Dorf und Bahnhof. Schöne Bergsicht rundherum.
Stayed 2 nights in Jan 2024

10/10

Det er et rigtig hyggeligt og “lille” hotel, personalet er meget venlige og hurtige til at slĂ„ over i engelsk nĂ„r man spĂžrger dem!
Stayed 5 nights in Jan 2024

8/10

Stayed 3 nights in Dec 2023

10/10

TrÚs bonne hÎtel dans un charmant village la chambre etait propre et spacieuse bien chauffer malgré le froid personnel souriant bon petit dejeuner avec fromage local, vous bénéficiez d'un pass pour prendre le train gratuitement tout le long de votre sejour et activité a prix reduit
Stayed 1 night in Jan 2024

4/10

Stayed 1 night in Jan 2024

4/10

Los dos dias que estuvimos no vino ningun dia el servicio de limpieza. Nos decepcionĂł muchisimo encontrar la habitaciĂłn sin limpiar cada vez que llegĂĄbamos por la noche.
Stayed 2 nights in Dec 2023

6/10

Stayed 2 nights in Dec 2023

8/10

Stayed 1 night in Dec 2023

8/10

Stayed 1 night in Nov 2023

6/10

Bon hĂŽtel de passage, avec des prix raisonnables pour la Suisse. Petite remarque, pour un sĂ©jour hors saison. Je n'ai croisĂ© personne. ArrivĂ© Ă  19h40 et reparti le lendemain Ă  9h, pas de check in ni Check out. C'est trĂšs impersonnel. MĂȘme si le tout Ă©tait prĂȘt (clefs et enveloppe d'accueil dans la boite Ă  lettres), ça manque un peu de personnalitĂ©. J'ai conscience que nous sommes en intersaison, mais ça reste un peu dommage. Pour le reste, c'est ok. Le petit Dej est bien ainsi que la propretĂ© gĂ©nĂ©rale.
Stayed 1 night in Nov 2023

8/10

beaucoup de choix au petit déjeuner
Stayed 1 night in Oct 2023

8/10

J'ai réservé une chambre d'une personne avec un lit une place. La chambre est d'une autre époque mais trÚs propre et en trÚs bon état. La literie est également de bonne qualité et le petit déjeuner fait de produits régionaux.
Stayed 1 night in Oct 2023

8/10

Stayed 2 nights in Sep 2023

10/10

Bel environnement au calme. Bon petit déjeuner avec des produits frais et locaux, excellente confiture fait maison. Cependant manque de reapprovisionnement, pas de charcuterie et pas de verre pour le jus de fruits à 8h du matin, personnel absent arrive à 9h. Ménage dans les chambres et sur la terrasse succincts.
Stayed 1 night in Sep 2023

8/10

Stayed 1 night in Sep 2023