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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Property entrance
Coffee/tea maker, electric kettle
Fitness studio
Lobby
The Charlottetown Inn & Conference Centre sits in the heart of Queens Square, where travelers find practical comforts like continental breakfast and dry cleaning services. The indoor pool and gym provide welcome activity options after exploring the city.

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Gym
  • Pool
  • Breakfast included
  • Pet-friendly

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Premium bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Premium bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Sofa bed
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Highlights

Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Downtown Charlottetown neighbourhood, Charlottetown Inn & Conference Centre is connected to the convention centre. Province House National Historic Site of Canada and St. Dunstan's Basilica are local landmarks, and the area's natural beauty can be seen at Prince Edward Island National Park and Bonshaw Provincial Park. That Fun Place and The Great Canadian Soap Company are also worth visiting. Guests love the hotel's central location.
Visit our Charlottetown travel guideOpens in a new window
Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • Hunter's Ale House
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Leonhard's Cafe & Bakery - ‬5 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel near Historic Charlottetown Waterfront
Located close to Charlottetown Port, Charlottetown Inn & Conference Centre provides free continental breakfast, laundry facilities and a gym. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and smoke-free property
  • A 24-hour front desk, luggage storage and meeting rooms
  • Guest reviews give top marks for the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from 16 April 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self-parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Checkout is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this eco-certified hotel is within a 5-minute walk of St. Paul's Church and Historic Charlottetown Waterfront. Public Archives and Records Office and Province House National Historic Site of Canada are also within 5 minutes.

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Charlottetown Inn & Conference Centre Reviews

Reviews

5.6
Rating 10 - Excellent. 193 out of 1413 reviews
Rating 8 - Good. 262 out of 1413 reviews
Rating 6 - Okay. 303 out of 1413 reviews
Rating 4 - Poor. 312 out of 1413 reviews
Rating 2 - Terrible. 343 out of 1413 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Modupeola

Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient and fit for purpose, staff were courteous, overall a great stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful, breakfast was good, was close to shopping and waterfront.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brigham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location, walking distance to restaurants and bars
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Staff & service, amenities, property conditions & facilities
Nice staff, comfortable bed
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Liked: Staff & service
Overall, the location and hotel worked for us. The hotel is under renovation. Once completed will be a fine place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Aside from renovations, clean place, great wifi, friendly helpful staff and close to all we needed.
Stayed 2 nights in Aug 2025

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Sep 2025

8/10 Good

Clayton

Liked: Cleanliness, staff & service, amenities
Overall good quality hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed across the street and used the tunnel. Was great.
Stayed 1 night in Aug 2025

8/10 Good

Louise

Liked: Amenities
Everything is in walking distance. Great location. This hotel is in renovation so it can be noisy during the day.
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities
Although the property is undergoing a renovation it was quiet, the hallways and entrance way were safe and tidy. The breakfast staff were very friendly and kept the room nice and clean.
Stayed 2 nights in Sep 2025

6/10 Okay

Brittany

Liked: Cleanliness
Disliked: Staff & service, amenities
Close to downtown Charlottetown but a bit out dated. The breakfast is not great. Good location though.
Stayed 2 nights in Sep 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to see some Reno’s & painting happening
Stayed 1 night in Sep 2025

8/10 Good

Lori

Was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Chris

Liked: Amenities
Great service
Stayed 2 nights in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay
Stayed 1 night in Jun 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds and strong Internet.
Stayed 2 nights in Jul 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean under renovations but very well organized
Stayed 1 night in Aug 2025

8/10 Good

debbie

Liked: Amenities
Property was under renovation which was really needed. Rooms were comfortable and breakfast was perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Just one night on our way through but the room was great. Breakfast area seemed a bit dingy.
Stayed 1 night in Jul 2025

8/10 Good

Anthony David

Liked: Staff & service
Disliked: Property conditions & facilities
Very convenient location, breakfast was ok, but edible. Staff were nice people. Definitely being renovated. Little bit messy in areas.
Stayed 3 nights in Aug 2025

4/10 Poor

Karon

Disliked: Cleanliness, property conditions & facilities
Room was clean and bed ok
Stayed 2 nights in Jul 2025

8/10 Good

Cynthia

Liked: Staff & service, amenities
Disliked: Cleanliness
Budget friendly hotel centrally located. I'm the midst of Reno's when we were there. Pool and exercise facilities were nice to have and included breakfast was a bonus. The sheets had some stains on them.
Stayed 2 nights in Aug 2025