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Charlottetown Inn & Conference Centre

3.5 star property
Pet-friendly hotel connected to the convention centre in Charlottetown with free breakfast

Choose dates to view prices

The Charlottetown Inn & Conference Centre sits in the heart of Queens Square, where travelers find practical comforts like continental breakfast and dry cleaning services. The indoor pool and gym provide welcome activity options after exploring the city.

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Gym
  • Pool
  • Breakfast included
  • Pet-friendly

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Kitchen
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Moe’s Latte - ‬3 min walk

About this property

Charlottetown Inn & Conference Centre

Hotel near Historic Charlottetown Waterfront
Located close to Charlottetown Port, Charlottetown Inn & Conference Centre provides free continental breakfast, laundry facilities and a gym. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a vending machine
  • Smoke-free property, luggage storage and meeting rooms
  • Guest reviews give top marks for the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property will be renovating from 16 April 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self-parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Checkout is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this hotel is within a 5-minute walk of St. Paul's Church and Historic Charlottetown Waterfront. Public Archives and Records Office and Province House National Historic Site of Canada are also within 5 minutes.

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Reviews

Charlottetown Inn & Conference Centre Reviews

5.8

5.8

Cleanliness

5.6

Amenities

6.8

Staff & service

5.6

Eco-friendliness

4.8

Property conditions & facilities
Rating 10 - Excellent. 206 out of 1453 reviews
Rating 8 - Good. 289 out of 1453 reviews
Rating 6 - Okay. 329 out of 1453 reviews
Rating 4 - Poor. 314 out of 1453 reviews
Rating 2 - Terrible. 315 out of 1453 reviews

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to popular sightseeing spots.
Stayed 1 night in Sep 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Good value close to downtown. Has a pool and is being renovated.
Stayed 1 night in Oct 2025

8/10 Good

Clayton

Liked: Cleanliness, staff & service, amenities
Overall good quality hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Jodi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A good spot that will show so much better after renovations are complete
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Aside from renovations, clean place, great wifi, friendly helpful staff and close to all we needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed across the street and used the tunnel. Was great.
Stayed 1 night in Aug 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities
it was all awesome, thanks!!!
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities
Although the property is undergoing a renovation it was quiet, the hallways and entrance way were safe and tidy. The breakfast staff were very friendly and kept the room nice and clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice in downtown
Stayed 3 nights in Jul 2025

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to see some Reno’s & painting happening
Stayed 1 night in Sep 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds and strong Internet.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Amenities
Great service
Stayed 2 nights in Aug 2025

8/10 Good

Cynthia

Liked: Staff & service, amenities
Disliked: Cleanliness
Budget friendly hotel centrally located. I'm the midst of Reno's when we were there. Pool and exercise facilities were nice to have and included breakfast was a bonus. The sheets had some stains on them.
Stayed 2 nights in Aug 2025

6/10 Okay

Tom

Disliked: Cleanliness, property conditions & facilities
They are currently under renovation, and it needs it.
Stayed 1 night in Sep 2025

4/10 Poor

Karon

Disliked: Cleanliness, property conditions & facilities
Room was clean and bed ok
Stayed 2 nights in Jul 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient and quite close to downtown/waterfront. Property is under renovation presently, so hallways were a bit dirty and water use was limited at times. Unable to open any windows in room, and air conditioning was not optimal.
Stayed 2 nights in Oct 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
Lovely location in a historic central Charlottetown neighbourhood. Service is good, friendly. The buildng itself is old and needs updating, and is being slowly renovated.
Stayed 2 nights in Aug 2025

6/10 Okay

Nicole R

Disliked: Property conditions & facilities
Very nice area that is walkable to many sites in the city of Charlottetown. They were under construction trying to improve the hotel which is much needed. Could hear the construction crew outside from our window. Cleaning lady 1st day was very good but 2nd didn’t replenish any coffee or items needed in the room. Breakfast staff very nice and helpful.
Stayed 3 nights in Sep 2025

2/10 Terrible

Melanie

Disliked: Amenities
Staff great. Renovations underway but long way to go.
Stayed 3 nights in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 2 nights in Aug 2025

4/10 Poor

Mark

Foundl a roach in the shower
Stayed 2 nights in Sep 2025

2/10 Terrible

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel sucks. its dirty, smelly and worst of all very expensive
Stayed 1 night in Aug 2025

2/10 Terrible

Mehdi

Disliked: Cleanliness, amenities, property conditions & facilities
Massive amounts of bed bugs made the hotel UNSAFE for families
Stayed 2 nights in Jul 2025

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
For the price it was very underwhelming. Okay for a one night stay. The people at the breakfast were very attentive.
Stayed 1 night in Jul 2025

6/10 Okay

Susanna

Liked: Cleanliness, staff & service
It was a little further to main action than expected
Stayed 2 nights in Aug 2025