"Very disappointed indeed. It used to be a very nice hotel with an excellent business lounge. This, sadly has been closed. Paid extra for a business room which should have given me access to this lounge. Was at no point during the booking process told that the lounge had closed. Feel really cheated!
Breakfast was only average at best. Only horrible salted scrambled eggs, jams out of an industrial bucket and croissants stale and hard. They used to have honey combs, sadly cheap very runny honey now.
Lift didn't work, restaurant closed due to "unforseen circumstances", no explanations. Couldn't receive any English channels on TV, no BBC or SKY news.
Carpets in the corridors had big stains.
No decaf coffee in the room. People allowed to smoke on their balconies. Couldn't open the window!!
Won't stay there again. Really poor value for money. They charge 4 star rates for a 2 star hotel."
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