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Reviews of Sonesta Select Charlotte University Research Park

3 out of 5
Sonesta Select Charlotte University Research Park
333 W Wt Harris Blvd, Charlotte, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1005 reviews" "
Rating 8 - Good. 295 out of 1005 reviews" "
Rating 6 - Okay. 101 out of 1005 reviews" "
Rating 4 - Poor. 61 out of 1005 reviews" "
Rating 2 - Terrible. 64 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location for us, nice and clean , staff sweet and friendly. Happy with the bed comfortable.
Stayed 2 nights in May 2024
Response from Customer Service on 22 May 2024
Marilyn, the team at Sonesta Select Charlotte University Research Park is delighted you enjoyed your stay and found the location to be ideal. They are pleased to hear you appreciated the cleanliness and the friendliness of the team members. It is wonderful that you found the bed to be comfortable. They hope to welcome you back soon!

2/10 Terrible

Rashaad

Liked: Property conditions & facilities
Disliked: Cleanliness
They don't offer free breakfast for their guests and the bed had alot of hair.
Stayed 1 night in May 2024
Response from Hotel Management on 21 May 2024
Rashaad, Thanks for your review- We do offer continental breakfast items for sale daily. Our sincerest apologies for any issue you may have experienced! We are always happy to address any concern brought to our attention during your stay!

8/10 Good

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities
I slept really good and enjoyed the room
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Yajaira, thank you for sharing your positive experience at Sonesta Select Charlotte University Research Park. It’s great to hear that you had a restful sleep and enjoyed your room. We're looking forward to welcoming you back.

4/10 Poor

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Hardest beds and least helpful staff I have ever encountered. Will not stay again and do not recommend.
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Lori, thank you for sharing your feedback. We regret to hear that you found the beds uncomfortable and that our team members did not meet your expectations. Your comments are important to us, and we will review them internally. We hope you will consider giving us another chance in the future.

2/10 Terrible

Monica

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Customer Service on 19 May 2024
Thank you for sharing your feedback, Monica.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 Excellent

Kenya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in close proximity to the concert we were attending. The staff and accommodations were very nice.
Stayed 1 night in Apr 2024
Response from Customer Service on 14 May 2024
Kenya, it's wonderful to hear that the Sonesta Select Charlotte University Research Park's ideal location made getting to your concert a breeze, and you appreciated our friendly team members and comfortable accommodations. We eagerly anticipate your return for any future concerts or events you may be attending in the area.

6/10 Okay

Nora

Stayed 3 nights in May 2024
Response from Customer Service on 14 May 2024
Nora, we appreciate your input and are flat-out committed to continuous service improvement. Your feedback, although neutral, helps us in achieving this goal. We hope to have the chance to better serve you in the future.

6/10 Okay

DOMINIQUE

Liked: Staff & service
It was okay
Stayed 3 nights in May 2024
Response from Customer Service on 13 May 2024
Dominique, thank you for sharing your thoughts. While it's good to hear your stay was adequate, we continually strive to exceed guest expectations. We hope for another opportunity to create a more memorable experience for you in the future.

10/10 Excellent

Terry, Suffolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at this hotel. Staff was very friendly and attentive.
Stayed 2 nights in May 2024
Response from Customer Service on 13 May 2024
Terry, we are thrilled to hear about your delightful experience at Sonesta Select Charlotte University Research Park. Knowing that you found our team members to be friendly and attentive truly makes our day. Can't wait to welcome you back in the future for another wonderful time.

10/10 Excellent

Daquan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow check in
Stayed 1 night in May 2024
Response from Customer Service on 12 May 2024
Daquan, we appreciate your feedback. Although we are glad that overall, you enjoyed your experience at Sonesta Select Charlotte University Research Park, we understand that the pace of the check-in process can be improved. Your comment is valuable, and rest assured, our team is on it to make it a smoother experience for our guests in the future. Thank you for choosing us, and we hope to have another chance to serve you better.

6/10 Okay

Dereck

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Customer Service on 13 May 2024
Thank you for sharing your feedback, Dereck!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Torey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was quite surprised. Amazing room. Very open and great bathroom.
Stayed 1 night in Apr 2024
Response from Customer Service on 6 May 2024
Torey, it's fantastic to hear that your stay at Sonesta Select Charlotte University Research Park exceeded your expectations! We're delighted that you found the room to be both spacious and well-designed, particularly appreciating the bathroom. We hope to have the privilege of hosting you again in the future.

8/10 Good

Shanise

Liked: Cleanliness, staff & service, property conditions & facilities
Kelvin at the front desk was so friendly and courteous. My stay was overall good.
Stayed 1 night in Apr 2024
Response from Customer Service on 2 May 2024
Shanise, thank you for sharing your experience at Sonesta Select Charlotte University Research Park. We're delighted that Kelvin's friendliness and courteous attitude positively contributed to your stay. We look forward to having the pleasure of welcoming you back in the future.

6/10 Okay

William

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Underwhelming experience. Room seemed dated and not very inviting, there was a sticky spot on the carpet in the room, and there was no breakfast option available. There are better options for a place to stay.
Stayed 1 night in Apr 2024
Response from Customer Service on 2 May 2024
William, it's regrettable to hear that your experience didn't quite meet your expectations. Your feedback on the condition of our room and the area of concern on the carpet has been noted. It's unfortunate to hear about your disappointment with our breakfast offerings. As we continually aim to improve our guest experiences, your comments will help us in refining our services. We hope for the opportunity to serve you better in the future.

8/10 Good

Patricia

Liked: Cleanliness, staff & service
I don't like how they charge for breakfast items and other items they offer; stayed twice second non smoking room smelt like smoke.
Stayed 3 nights in Apr 2024
Response from Customer Service on 1 May 2024
Patricia, it's commendable to know you chose Sonesta Select Charlotte University Research Park for your stay twice. However, we regret that some aspects of your visit didn't meet expectations. We understand you had concerns regarding certain room amenities and the scent within your non-smoking accommodation. Rest assured, our team members are already working to improve these elements. We greatly value your patronage and look forward to offering a superior experience during your next stay.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and easy to deal with
Stayed 1 night in Apr 2024
Response from Customer Service on 1 May 2024
Michael, thank you for choosing Sonesta Select Charlotte University Research Park. We're thrilled to know you appreciated our inviting rooms and found our process straightforward. We look forward to your next stay with us.

8/10 Good

Jorge

Stayed 1 night in Apr 2024
Response from Customer Service on 20 May 2024
Jorge, thank you for your positive rating of Sonesta Select Charlotte University Research Park. We're pleased to hear you had a great experience. We look forward to welcoming you back in the future!

8/10 Good

Tejomae

Stayed 3 nights in Apr 2024
Response from Customer Service on 20 May 2024
Tejomae, thank you for choosing Sonesta Select Charlotte University Research Park. We're delighted that you had an enjoyable experience. We look forward to welcoming you back soon!

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty loud, gross
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Stephanie, we regret to hear that your experience didn't match your expectations. It's unfortunate you found aspects of the establishment to be less than satisfactory. Rest assured, we always strive for cleanliness and tranquility for our guests. Your feedback is valuable for adjustments and improvements. We hope you will consider giving us another opportunity to provide a more enjoyable stay in the future.

6/10 Okay

James

Stayed 1 night in Apr 2024
Response from Customer Service on 17 May 2024
Thank you for sharing, James.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

6/10 Okay

Daniel

Business traveller
Remote control didn’t work
Stayed 2 nights in Apr 2024
Response from Customer Service on 25 Apr 2024
Daniel, it's regrettable to learn about the issue you encountered with the television remote. Your comfort and satisfaction remain our prime priority. Rest assured, we've noted your feedback and will ensure thorough checks to prevent such inconveniences in the future. We hope for another opportunity to deliver a more seamless experience on your next trip.

10/10 Excellent

Rashawna

Business traveller
Liked: Cleanliness, staff & service
The restaurant in the Hotel is under construction. Was a little disappointed about not being able to get hot breakfast. Other than that, the hotel was great.
Stayed 5 nights in Apr 2024
Response from DS AGM on 25 Apr 2024
Hi Rashawna, Thank you for staying with us at the Sonesta Select Charlotte University Research Park. We value your comments and do understand your disappointment with our hotel restaurant being closed. We do have several grab -n -go breakfast items for purchase at the front desk at this time while the Commons is not open. We hope that you will come back and see us and look forward to seeing you again soon.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
Jorge, it's wonderful to hear that your experience at Sonesta Select Charlotte University Research Park was satisfactory. We highly value your feedback and look forward to welcoming you back in the nearest future!

10/10 Excellent

Jennifer, FORT WAYNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff. Clean room
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Jennifer, it's wonderful to hear you had a positive experience at Sonesta Select Charlotte University Research Park. We cherish your feedback about our clean rooms and the friendliness of our team members. We can't wait to provide the same impeccable service during your next visit.

4/10 Poor

Tracey

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Tv issues staff not customer friendly never give a recommendation for this place.
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
Tracey, we regret to hear about the complications with the television and any less-than-satisfactory interactions you experienced. We strive to provide a helpful and friendly environment for our guests. Your insight is valuable to us and it will be used to improve the experiences of future guests. Please consider giving us another chance to better meet your expectations next time.

10/10 Excellent

Bengi

Stayed 1 night in Apr 2024
Response from Customer Service on 8 May 2024
Bengi, it's great to know you found your stay at Sonesta Select Charlotte University Research Park enjoyable. We're eager to welcome you back again for another top-notch experience.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room
Stayed 2 nights in Apr 2024
Response from Customer Service on 18 Apr 2024
Daniel, thank you for your positive feedback. We're thrilled to hear that you found your room at Sonesta Select Charlotte University Research Park to be tidy and peaceful. Our team members work diligently to ensure our guests have an enjoyable stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and in a convenient location. The staff were nice and friendly. It was a good value. I would definitely stay again.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Alison, the team at Sonesta Select Charlotte University Research Park appreciates your kind words about our clean space, efficient location, and friendly team members. We're excited to hear that you found great value in your stay with us. We look forward to seeing you again on your next visit.

10/10 Excellent

Norman

Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May 2024
Norman, thank you for choosing the Sonesta Select Charlotte University Research Park. We're thrilled to see that you had a fantastic stay. Our dedicated team members appreciate your feedback. We look forward to hosting you again in the future.

6/10 Okay

Alfred

Business traveller
Property.was ok .. Heater/AC broken
Stayed 2 nights in Apr 2024
Response from Customer Service on 13 Apr 2024
Alfred, we regret to hear that you came across a few issues during your stay. Please accept our apologies for the inconvenience related to the temperature control system. Ensuring a comfortable stay for our guests is our utmost priority. Rest assured we have taken note of your feedback and shared it with the team to prevent any recurrences. Thank you for choosing us, we do hope you'll allow us another opportunity to associate with you on a future visit.

6/10 Okay

Rajesh, CARY

Disliked: Property conditions & facilities
Property elevator and hallways smelled bad like weed. Front desk was friendly? Room is clean.
Stayed 1 night in Feb 2024
Response from Customer Service on 8 Apr 2024
Rajesh, thank you for sharing your experience. It's regrettable to learn about the odor you experienced in the communal areas. While we pride ourselves for having friendly colleagues at the front desk and maintaining clean rooms, your feedback sheds light on an aspect we can work on improving. Rest assured, we will address your concern promptly. We hope you'd consider giving us another chance to serve you better in the future.

8/10 Good

Ariaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Had an issue with our initial room but they fixed it though we ended up with a king instead of two kings. Parking was not free as posted on the listing.
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Ariaine, thank you for sharing your feedback. We're glad to hear that the issue regarding your room was addressed timely, even though the room type was not exactly as you'd expected. We regret any confusion about the parking fees and we will look into the accuracy of the information presented. Your comments will help us enhance our guests' experience at Sonesta Select Charlotte University Research Park. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here! Staff was welcoming and very helpful… I would definitely stay here again and I would definitely recommend staying here !
Stayed 4 nights in Mar 2024
Response from Customer Service on 23 Mar 2024
Craig, we're thrilled to hear you enjoyed your stay at the Sonesta Select Charlotte University Research Park. Recognition of our welcoming and helpful team members is especially appreciated. Your recommendation is the highest compliment. We're looking forward to welcoming you back on your next visit.

6/10 Okay

Mohamed

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Customer Service on 19 Mar 2024
Mohamed, thank you for taking the time to rate Sonesta Select Charlotte University Research Park. It seems like we didn't quite reach your expectations and we appreciate your feedback. We continually strive to enhance the guest experience and your feedback is invaluable for us to achieve that. We would love the opportunity to better serve you in the future.

6/10 Okay

Samantha

Business traveller, Travelled with pets
Disliked: Amenities
Other guests were loud but cant control that. Ants in the room so dont leave any food items on tables. Hotels should not have carpet. Housekeeping only tried to come once.
Stayed 3 nights in Mar 2024
Response from Customer Service on 15 Mar 2024
Samantha, thank you for sharing your recent experience. We're sorry to hear about the disturbances from other guests, and apologize for any inconvenience with the cleanliness of your room. We maintain high standards for cleanliness, and your feedback is essential in helping to improve. Rest assured, we're always striving to offer comfortable and flawless stays. Regarding the frequency of housekeeping services, we'll certainly take your feedback into account when reviewing our schedule for guest rooms. Thank you again for choosing to stay with us, and we hope to give you a more seamless stay in the future.

8/10 Good

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel being that i came from New York it was a little inconvenient because i wasn't driving must have a car took uber twice right up street spent 44 dollars. Bring everything withyou and its perfect customer service is amazing
Stayed 2 nights in Mar 2024
Response from Customer Service on 12 Mar 2024
Devon, thank you for sharing your experience at Sonesta Select Charlotte University Research Park. It's rewarding to hear that our hotel met your expectations, yet it seems the location posed some challenges due to your transportation preferences. We genuinely value your feedback, it allows us to serve future guests better. We're equally thrilled to know our team members were able to provide you with excellent customer service. Looking forward to having you stay with us again.

2/10 Terrible

Mary

Stayed 2 nights in Feb 2024
Response from Customer Service on 11 Mar 2024
Mary, we regret to learn that your recent stay didn't meet your expectations. As we are constantly aiming for improvement, your feedback is instrumental. We hope to have another chance in the future to offer you a more satisfactory experience.

8/10 Good

Kenneth

Stayed 1 night in Mar 2024
Response from Customer Service on 29 Mar 2024
Kenneth, thank you for your rating of Sonesta Select Charlotte University Research Park. We're glad to see you had an enjoyable stay with us. If you have any further feedback, we'd be delighted to hear it to continue improving our guests' experience. We hope to welcome you back in the future!

4/10 Poor

Rosalyn

Stayed 4 nights in Feb 2024
Response from Customer Service on 25 Mar 2024
We appreciate the feedback, Rosalyn.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

6/10 Okay

Ligia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When we arrived the first thing we noticed was a note that was posted with a guys face stating that if you saw him call the police. We get to our room and it smelled of weed very strongly. That smell continued until the next day. It filtered through the door into our room from another room. There was a piece of a dirty brush on the floor. Then when we went to get dinner some scary looking lady approached us asking for money. The elevator makes a horrible sound and sometimes feels like it's just going to drop. I booked this hotel because it stated it had breakfast included and of course when I ask about it the next day I am simply told they do not have breakfast. The outside was disgusting with trash around the parking lot. On the upside, there are lots of places to eat close by and the beds were comfortable. Needless to say I will not be returning.
Stayed 3 nights in Feb 2024
Response from Customer Service on 4 Mar 2024
Ligia, we regret to hear of your concerns during your stay with us. We understand that encountering unfamiliar faces and experiencing lingering odors from nearby rooms was less than ideal. We assure you that our team members are vigilant about maintaining a secure environment for our guests.We apologize for any misunderstanding about our breakfast offerings and assure you the information provided online about our amenities should always be up to date. We're disheartened to learn about your remarks concerning the cleanliness of the exterior and will pass this on to the relevant team.Despite these challenges, we're pleased that you found our convenient location and comfortable beds to your liking. We respect your decision, however if you change your mind, we'll welcome an opportunity to deliver a much more satisfying experience.

10/10 Excellent

Thomas

Good service
Stayed 2 nights in Mar 2024
Response from Customer Service on 4 Mar 2024
Thomas, we're elated to know that you found the service at Sonesta Select Charlotte University Research Park to be up to your satisfaction. We thank you for highlighting our team's effort in providing good service. Rest assured, we are committed to ensuring a pleasant stay for our guests. We look forward to welcoming you back soon.

8/10 Good

Daniel

Business traveller
Liked: Property conditions & facilities
Hallways to rooms were filthy! Bathroom sink fixture was almost falling off sink as it was so loose
Stayed 2 nights in Feb 2024
Response from Customer Service on 1 Mar 2024
Daniel, thank you for taking the time to share your feedback. It's disappointing to hear about your observations concerning the cleanliness of our hallways and the maintenance in the bathroom. At Sonesta Select Charlotte University Research Park, we strive for impeccable service, and your comments will be used to improve. We hope you enjoyed other aspects of your stay and that you will give us another opportunity to serve you better in the future.

6/10 Okay

Haley

Business traveller
Disliked: Amenities
The one thing is the site says they have airport shuttle and they dont.
Stayed 3 nights in Feb 2024
Response from Customer Service on 1 Mar 2024
Haley, it's disappointing to learn there was some confusion regarding airport transportation. We strive to ensure our guests are well-informed about the services we offer. Your feedback is well-accepted and will aid us in improving our communication and service details. We appreciate you choosing to stay with us and would love another opportunity to exceed your expectations.

2/10 Terrible

Johnny

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This was by far the worst hotel experience I ever had. At check in we were informed that there is a five dollar charge for the privilege of parking in a hotel that I'm paying to stay at. The bed was the hardest mattress I have every slept on. The website shows the bathroom has a wand shower head but it has a regular shower head. No continental breakfast as shown on the website. No hair dryer. After 10 PM someone kept knocking on our door. When I called the front desk the guy laughed and said it's just someone lost. The next morning when I told the front desk about it, the lady laughed . Defiantly stay far away from this hotel
Stayed 1 night in Feb 2024
Response from Customer Service on 28 Feb 2024
Johnny, it's concerning to hear your experience fell short of expectations. We regret the inconvenience caused by the parking fee and the discomfort from the mattress. Our aim is to make your stay as comfy as possible. We take your feedback about the shower head, breakfast, and hair dryer very seriously. Lastly, we understand the importance of peace of mind and security during the night, and we are addressing your concerns with the relevant team members. We always strive to improve and hope to have the opportunity to provide a more positive experience in the future.

8/10 Good

Dillyn

Travelled with partner
Liked: Cleanliness
Everything was pretty standard, my only complaint is that housekeeping woke us up at 8:30AM despite us having a tag on the door.
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Dillyn, we're glad to hear that your stay at Sonesta Select Charlotte University Research Park met your expectations for the most part. Your feedback on the disturbance in the morning is appreciated. We've noted your comments and they will be shared to ensure we continue to improve our guest experience. We hope you'll choose to stay with us again in the future.

10/10 Excellent

Edgar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Neep to speed up the check in service.
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Feb 2024
Edgar, we appreciate your feedback regarding your stay at Sonesta Select Charlotte University Research Park. Your comments about the check-in process are noted as we continually strive to enhance our guest experience. Thank you for choosing us and we hope to welcome you back soon.

8/10 Good

Dakota

Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Dakota, it's wonderful to know you had a favourable stay at Sonesta Select Charlotte University Research Park. Our goal is to provide our guests with an excellent experience. We are glad to see we accomplished that during your visit. Do consider us on your next trip to Charlotte. We're looking forward to it!

10/10 Excellent

Aquela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would stay again
It was actually really great. Friendly staff, clean, nice comfy bed, quiet and close to a bunch of restaurants and stores. Would definitely stay again.
Stayed 2 nights in Feb 2024
Response from Customer Service on 22 Feb 2024
Aquela, thank you for sharing your experience at Sonesta Select Charlotte University Research Park. We are delighted you appreciated our hospitable team members, sanitation measures, and the comfort of your bed. The hotel's proximity to multiple cuisine options and shops is one of the aspects we are proud of. We eagerly await your next visit.

6/10 Okay

Daniel

Business traveller
Nice location and well maintained for what they have to work with. Really needs updating. Open the bar. Get friendly front desk staff!
Stayed 2 nights in Feb 2024
Response from Customer Service on 17 Feb 2024
Daniel, it's pleasing to read that you found our location convenient and the property to be well-cared for. Your comments about the friendliness of our front desk team have also been duly noted. Meanwhile, we always aim to ensure our facilities meet our guests' needs. We understand your suggestions regarding potential updates and enhancing the atmosphere in our bar area. We're constantly striving to provide a memorable stay and your feedback will assist in this process. Thank you for choosing our hotel and we hope to welcome you back in the future.

4/10 Poor

Dontrease

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Customer Service on 14 Feb 2024
Dontrease, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.