Standard Room, 1 King Bed, Non Smoking
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Reviews of Motel 6 Charlotte, NC - Coliseum

2 out of 5
Motel 6 Charlotte, NC - Coliseum
131 Red Roof Dr, Charlotte, NC

Reviews

5.2
Rating 10 - Excellent. 70 out of 547 reviews" "
Rating 8 - Good. 99 out of 547 reviews" "
Rating 6 - Okay. 92 out of 547 reviews" "
Rating 4 - Poor. 90 out of 547 reviews" "
Rating 2 - Terrible. 196 out of 547 reviews" "

5.0/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Sir Mitchell

Stayed 1 night in Apr 2024

10/10 Excellent

Kevin, CHARLOTTE

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Kevin,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Kevin, CHARLOTTE

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Kevin,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

victor

Stayed 1 night in Feb 2024

2/10 Terrible

Brandon

Travelled with partner
Disliked: Amenities
Rude front desk. Door without safety latch. Very creepy and dark entry road. LOUD heater that continually cycled preventing sleep.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Brandon,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Latoya

Travelled with family
Disliked: Cleanliness
Stayed 7 nights in Dec 2023

8/10 Good

Patti

Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Justin

Travelled with family
Disliked: Amenities
Price for quality was not there
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Justin,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Lea

Travelled with partner
Disliked: Amenities, property conditions & facilities
Was just so so. Bathroom needs update. Basically all that was done when they renovated was paint and replace flooring.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Lea,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel but Bad Location Of Town
The hotel and front desk was excellent the room is very clean but has the smell of smoke when you walk into the toom even though its a non smoking room. And let me warn you this hotel back off the road behind some buildings but the area in front of the hotel on the main road is heavily ingested with jomeless people and drug dealers. Im from garner NC and came to stay with my husband whos working in charlotte for a month and leaving the hotel yesterday to get something to eat it was around 9pm i got pulled over by a cop because he said he knew what i was doing back there at a resturant that had already closed after we ate there and i ask what was I doing and he kept saying that over and over but wouldnt say he thought i was doing something with drugs my car is very nice Camaro and he assumed i was doing something with drugs. Im beginning to understand that this side of town is drug infested and homeless people so find another hotel honestly other part.of town.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the bush
I enjoyed my stay. Location was great. For the amount of traffic, it relatively quiet.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Carlos,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

MaryAnn

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service
Check-in was fine but within 24 hours our toilet and sink were clogged. When I called the front desk I was told they didn't have a plunger and I had to wait until the next day. When I called the next morning and asked when someone would be showing up to fix my toilet they didn't know anything about it. Also during the last day the lights and outlets around the headboard stopped working. On a side note the fridge and microwave worked great and there was a nearby area for me to walk the dogs..
Stayed 4 nights in Jul 2023
Response from Nancy Y. on 15 Aug 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Kimberly

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

2/10 Terrible

Kimberly

Business traveller
Disliked: Cleanliness, amenities
They don't clean your rooms you spend all that money, but they will clean the Mexicans rooms!!!!! You gotra get a new key everyday!!! Nice rooms but the service is poor!!!!
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on 16 Feb 2024
Hi Kimberly,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

RUBY

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Good
Staff was nice, motel was close to carowinds which was good. The room was what I call straightened up. The basics were not dirty, but it could use a deep clean and some big time maintenance. I will not stay here again.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 31 Jul 2023
Hi Traveler,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Marieta, North Brunswick

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The only reason why I booked this hotel is that my son has a dog. It’s not worth $77 for a night.
Stayed 1 night in Jun 2023
Response from Nancy Y. on 4 Jul 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Jeffrey

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Had no other choice due to flight cancellations. Sketchy area, sketchy hotel. Door would not lock, room curtains half way falling down, room smelled like cigarettes even though it was supposed to be non smoking.
Stayed 1 night in Jun 2023
Response from Nancy Y. on 4 Jul 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Christine

Stayed 1 night in Jun 2023

4/10 Poor

Kimberly

Disliked: Staff & service
Stayed 2 nights in Jun 2023

2/10 Terrible

Paul

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
smoke smell coming into room
Response from Nancy Y. on 13 Jun 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Nelta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Lisa, Wilmington

Liked: Cleanliness, property conditions & facilities
It was nice but the reservations said it had compimentary breakfast and it did not.
Stayed 2 nights in May 2023
Response from Brand Experience Team on 5 Jun 2023
Hi Lisa,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place was roach infested. Did not know until we turned on the lights and the place was full of all kinds of bugs that got into my bags. The toilet was not connected to the floor and the seat was loose. No shampoo or hair dryer. The tv did not work properly. No coffee maker. Signs of homeless living all around the place. At 3.00 am as we were hightailing it out of there a gang of kids came from the store across the street heading towards the hotel. The smell of pot also was around. Do not stay here,
Response from Brand Experience Team on 5 Jun 2023
Hi Carl,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

8/10 Good

Lisa, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable and i felt safe
Stayed 1 night in May 2023
Response from Brand Experience Team on 5 Jun 2023
Hi Lisa,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

Samantha

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you can afford to stay elsewhere, do it.
The person at the front desk was wonderful however I would not recommend staying here. Room was in serious need of updates. Bathroom ceiling was falling apart, outlets and lamps near bed did not work. Room was just gross, smelled like a bar.
Stayed 1 night in May 2023
Response from Brand Experience Team on 30 May 2023
Hi Samantha, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

8/10 Good

gregory

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Cateta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the newly renovated rooms. Bed was comfortable. They need better pillows and 4 in King room
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 17 Apr 2023
Hi Cateta,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Ronald, Rio Rancho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet; staff went out of their way to make my stay more comfortable and enjoyable.
Stayed 1 night in Mar 2023
Response from Nancy Y. on 11 Apr 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Chante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

SERGEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip
It is good deal for value.
Stayed 1 night in Mar 2023

10/10 Excellent

JENNIFER, COLUMBIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was updated room. Excellent for price
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 27 Feb 2023
Hi Jennifer,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Plumbing/electrical/general maintenance neglect
Stayed here quite a few times never had such a horrible experience. Not only was the heat control, broken, most all of the lights in the room were burnt out or just missing….The door did not lock as it looked like it had been busted in. Then I went to go take a shower and realize the bathtub and standing water around the drain… very cloudy water. I decided to take a Wh@$%s bath at the sink as I was already running late, then the sink starts backing up disgusting water as well. I was beyond disgusted I had to go to a business meeting unshowered and disheveled looking.
Heat control with no knob!
The water that was backing up into sink
The water that was backing Up into shower
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 27 Feb 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 Terrible

Lorjein

Stayed 1 night in Jan 2023
Response from Brand Experience Team on 27 Feb 2023
Hi Lorjein,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

Troy

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was well lit.the door was sloppy loose, with a big gap to let air in.it was a big hotel, so I dont understand why everyone that stayed that night were put next to each other. lights at the head of the bed had to be unplugged, no switch for the headboard light. the bed linin was clean. the thing I really didnt like was the after we left the hotel we stopped for coffee, I thought I had a rock in my shoe.turns out it was a toenail clipping evidently had stuck to my foot off the floor before I put my socks on, not happy. burnt looking heater on the wall that should not be there, cracked caulking in the tube area tv with not one pay channel.I swear 5 mins of commercials 1 min of show.thats my honest review of this hotel thank you.
Response from Brand Experience Team on 27 Dec 2022
Hi Troy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

tracey

Travelled with partner
Liked: Staff & service
The hallways were dirty, and had over filled trash cans..could use a major pressure washer going over. My room was clean and the bed was very comfortable. Slept well
Stayed 1 night in Oct 2022
Response from Bev on 18 Nov 2022
Hello TraceyThank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Bev #Team6

8/10 Good

Michael

Liked: Cleanliness, staff & service
Lights at side of bed did not work. Something was causing toilet tank to occasionally overfill and dribble out around the handle.
Stayed 2 nights in Oct 2022
Response from Bev on 18 Nov 2022
Hello Michael.Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Bev #Team6

6/10 Okay

Adela

Travelled with family
Disliked: Amenities, property conditions & facilities
The bathroom door it’s so hard to close, the door and floor need to be adjusted so it can work properly. Microwave didn’t work
Stayed 2 nights in Oct 2022
Response from Bev on 18 Nov 2022
Hello Adela,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Bev #Team6

8/10 Good

OLGA

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can have my dog
Stayed 1 night in Sep 2022
Response from Nancy Y. on 17 Oct 2022
Thank you for positively rating your stay!!Nancy Y.#Team6

6/10 Okay

Brad

Disliked: Amenities
Inexpensive- somewhat of a sketch location.
Stayed 1 night in Sep 2022
Response from Nancy Y. on 17 Oct 2022
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Younisa

Stayed 2 nights in Sep 2022
Response from Nancy Y. on 17 Oct 2022
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Nancy Y. on 17 Oct 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Hakim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Bev on 18 Nov 2022
Hello Hakim,Thank you for taking the time to share your review. We really appreciate it and hope to see you again.#Team6Bev

6/10 Okay

Adrian

Stayed 1 night in Jul 2022
Response from Bev on 18 Nov 2022
Hello Adrian,Thank you for taking the time to share your review. We really appreciate it and hope to see you again.#Team6Bev

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund my money
I had an horrible stay. This was a drug infested motel and I had experiences the worst stay ever
Stayed 1 night in Jul 2022
Response from Bev on 18 Nov 2022
Hello Douglas,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. To better understand how we can help, we’d like to hear more about your experience. Please reach out to our Guest Relations Team by using the Contact Us feature on the bottom of the Motel 6 website.Thank you,Bev#Team6

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smelly, AC dirty and noisy, toilet broken, spots on shower, too expensive for conditions ($120), room worth $10.
Stayed 1 night in Jul 2022
Response from Bev on 18 Nov 2022
Hello Jose,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Bev #Team6

2/10 Terrible

Cary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away before the cockroaches chase you out
Stayed 1 night in Jul 2022
Response from Bev on 18 Nov 2022
Hello Cary,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. To better understand how we can help, we’d like to hear more about your experience. Please reach out to our Guest Relations Team by using the Contact Us feature on the bottom of the Motel 6 website.Thank you,Bev#Team6

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sink Wouldn't drain. We reported it but nobody showed up to fix it it was still filled with water when we left.. Air conditioning started making a funny smell in the morning we had turned it off in a 100ﾟ weather. My feet were filthy from walking all over the floor I had to wash them before putting my shoes on.
Stayed 1 night in Jul 2022
Response from Bev on 18 Nov 2022
Hello Samantha,Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Bev #Team6

2/10 Terrible

verdena

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was extremely out dated and filthy! The room had a huge coach roach,brown spots on the bedding ,tv only had sound no picture on screen,long hair on “fresh towel”, bathroom overall filthy,dirt and hair in the tub,on the floor and on the toilet. Toilet also had no lid on the seat area. Room smelled terrible like smoke. Other suspicious looking guest were hanging out looking around. Loud music playing in cars in the parking lot and coming from neighboring rooms. I was very disgusted! We would have been better off sleeping in our vehicle. My young son asked was that motel 6 rated a 1 or 2 star hotel? They should shut the entire motel down!
Stayed 1 night in Jul 2022
Response from Bev on 18 Nov 2022
Hello Verdena,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. To better understand how we can help, we’d like to hear more about your experience. Please reach out to our Guest Relations Team by using the Contact Us feature on the bottom of the Motel 6 website.Thank you,Bev#Team6