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Reviews of Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC

2.5 out of 5
Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC
2541 Little Rock Rd, Charlotte, NC

Reviews

5.8
Rating 10 - Excellent. 198 out of 1019 reviews" "
Rating 8 - Good. 165 out of 1019 reviews" "
Rating 6 - Okay. 189 out of 1019 reviews" "
Rating 4 - Poor. 188 out of 1019 reviews" "
Rating 2 - Terrible. 279 out of 1019 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No issues so far
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick the shuttle service to the airport was a great add on. My phone fell out and the driver was kind enough to bring it back with his next shuttle drop off with five minutes.
Stayed 1 night in May 2024

2/10 Terrible

Chad

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had vehicle broken it to during my stay.
Stayed 1 night in May 2024

6/10 Okay

Pauline

Travelled with family
Disliked: Property conditions & facilities
It is one of the most affordable airport properties. The breakfast was terrible. The dryer was out of order and they didn’t have detergent. Everything in the property was basic. You get what you pay for.
Stayed 1 night in May 2024

10/10 Excellent

Wilberto, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly and attentive staff, clean, up to date, quiet, late check out, affordable, close to the airport with shuttle service.
Stayed 1 night in May 2024

6/10 Okay

sam

Liked: Cleanliness, amenities
At 1130 pm When i got to the airport and called for shuttle he said they just left and wouldnt have one available for a half hour .. When i got a cab instead and got to the property i saw why ..1 guy was doing checkin answering calls and driving shuttle.. It seemed to take at least 15 minutes or so to finally get checked in..the same for the shuttle in the morning..the girl behind the counter drove me to the airport...otherwise..the experience wasnt too bad..
Stayed 1 night in Apr 2024

4/10 Poor

Yukio

Handicap room ??
Stayed 1 night in Apr 2024

2/10 Terrible

Sierra, kannapolis

Booked the wrong date and they wouldnt switch it
Stayed 1 night in Apr 2024

4/10 Poor

daniel

Business traveller
Disliked: Staff & service, amenities
the front desk staff are the shuttle to the airport driver as well , there's never anyone that can do anything related to your stay , unless its a manager and there's NEVER a manager on dutie to solve any of your problems
Stayed 7 nights in Apr 2024

2/10 Terrible

Blanton

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast wasn’t ready on time. There were people making a racket in the hallways until 1am and the staff did nothing about it.
Stayed 1 night in Apr 2024

8/10 Good

Quanisea

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Candice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was closed they should list this on the website
Stayed 2 nights in Apr 2024

8/10 Good

lawrence

Business traveller
Liked: Cleanliness, amenities
They gave someone a key to my room that walked in while i was in bed
Stayed 1 night in Apr 2024

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had one of the rooms that the toilet wasn't flushing down correctly. Called the front desk to see if they can come and fix it. They brought me a plunger and had me to fix it. After that I told them if I could switch to another room. They told me they would get in touch with the manager and get back to me. That night they never did call me back. Such horrible service! Never going back there again.

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
My husband and I got to the hotel around 11:30 pm after a long flight, tried to check in and front desk told us the system is down, the guy was very helpful (didn’t get his name) however we had to sit for an hour and wait for the system to finish updating, this was very frustrating at that time of the night. There were at least 10 others waiting to be checked in. Something needs to be done about the system and this is a great set back and you could loose a lot of business.
Stayed 1 night in Apr 2024

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows are terrible but for a before flight stay overall average. Not pleased to see the breakfast bar was only rated B by health department.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Great
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Karla, Copper Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, needs were comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Jay

Breakfast could of been friendlier due to storm cancelling so many planes and being stranded. 7am till 9amSHARP !!! For a hotel next to tge airport they could of been more generous.
Stayed 1 night in Apr 2024

6/10 Okay

Lynetta

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Close to highway.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vargas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place very close to airport.
Stayed 1 night in Mar 2024

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1st room we arrived to had cockroaches- we asked to be moved to separate part of hotel and that room was much better. The staff were very apologetic and the shuttles to and from airport was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Mihir

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airpport with shuttle service. Perfect for a work trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Edouard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Crystal

I really felt comfortable
Stayed 1 night in Mar 2024

2/10 Terrible

Jason, CHARLOTTE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 3 nights never received any room cleaning.. Even after repeated request.. Only empty promises. Be mindful if u stay more that 1 night
Stayed 3 nights in Mar 2024

4/10 Poor

Isaac

Travelled with family and small children
Liked: Cleanliness, staff & service
Beds were comfortable and the room was fine. The low overall rating is because of the almost non- existing breakfast (one of the reasons I chose this hotel was the included breakfast). Breakfast served was: omlet (the type that is defrosted), waffles (make your own), cartons of milk, coffee. Thats it. (No bread, cereal or yogurt) Only after I requested did they bring out a few bagels. If I would have known I would have booked another hotel. Apparently Country Inn & Suites by Radisson don’t have a consistent standard across all their hotels in the chain.
Stayed 1 night in Mar 2024

4/10 Poor

candace

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Irina, Wilmington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convient to the airport.
Stayed 1 night in Mar 2024

4/10 Poor

Terry

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Phone doesnt work. Bath tub doesnt hold water. 2 washclothes for 3 people, what I booked for. Breakfast hours 7 to 9????who does that? Jets flying over early mornings and evening. . Booked by mistake, I thought I was booking the one other side of town, which was a lot nicer.
Stayed 1 night in Mar 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality
Stayed 1 night in Mar 2024

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Decent
Stayed 1 night in Mar 2024

6/10 Okay

Clovis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was very helpful and friendly. However we did find a bug( some sort of roach) in our room.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but nice and clean and only 10mins to the rental car drop off at the airport.
Stayed 1 night in Feb 2024

4/10 Poor

Karla

Disliked: Property conditions & facilities
No me gustó el desayuno , ofrecen desayuno y no lo dan , no cafe , na había nada para el desayuno , los empleados mencionaron que normalmente no hay producto para hacer desayuno especialmente los lunes . Por eso no volvería a ese hotel . No deberían de ofrecer algo q no lo dan
Stayed 1 night in Feb 2024

8/10 Good

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and welcoming. The room was clean serving its purpose for one night. However, the property is located under the flight path of the Charlotte airport so planes could be heard flying overhead until midnight and again beginning at 6 am.
Stayed 1 night in Feb 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good all
Stayed 1 night in Feb 2024

8/10 Good

Jalen

Good
Stayed 3 nights in Feb 2024

10/10 Excellent

Meschack

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank u for everything
Stayed 1 night in Feb 2024

8/10 Good

Ahkeel, Apple Valley

Liked: Cleanliness, staff & service, amenities
Only stayed one night and main reason was transportation to the airport. The front desk lady and driver were welcoming and conversational which made it plus. The rooms were decent, and clean for the most part. I found out if the door is not closed properly, it sets off an alarm. The cook had an emergency so I didn’t get to try the breakfast and they apologized for that, so don’t have a review for that. Overall, for my purpose, it was a good stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Uranus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in Feb 2024

10/10 Excellent

Josh

Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

LaChandra

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Checking in was ok, going into my room was not what I was told. The pull out bed was broken, there was soo much trash under where u attempt to pull out the bed. There were pieces of hair on my pillow cases. I immediately said I’m not staying in this room. I went back downstairs to the desk and explained the condition the room was in, he said he would have to go look. That’s fine but I’m the man time can I get another room. He gave me another room. The next morning breakfast was horrible boiled egg, sausage links, bacon and waffles. There was no juices available just a bad experience and would definitely not recommend this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though my truck got broken into the hotel was very nice and I don't blame them for what a thief did. The parking lot was well lit but you cannot stop someone from steeling no matter what you do.
Stayed 10 nights in Jan 2024

10/10 Excellent

Melissa

Stayed 2 nights in Jan 2024

10/10 Excellent

Orville

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Room was clean and comfortable.
Stayed 1 night in Jan 2024