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Brookwood Inn

2.0 star property

Choose dates to view prices

Close to University of North Carolina at Charlotte, Brookwood Inn has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$128
includes taxes & fees
13 Aug - 14 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for King Bed, Non-Smoking

Free WiFi

King Bed, Non-Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Beds, Non-Smoking

Free WiFi

2 Double Beds, Non-Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King Studio with Kitchenette, Non-Smoking

King Studio with Kitchenette, Non-Smoking

King Studio with Kitchenette, Non-Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Bed, Mobility Accessible, Non-Smoking

A hotel room with a bed, desk, chair, and a lamp.

King Bed, Mobility Accessible, Non-Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About the area

Hidden Valley, a neighbourhood in Charlotte, is home to Brookwood Inn. SouthPark Mall and Northlake Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Great Wolf Lodge Water Park. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Charlotte travel guide
Map
1200 W Sugar Creek Rd, Charlotte, NC, 28213

What's nearby

  • A building with a Starbucks logo, surrounded by autumn trees and a clear blue sky.
    Sugar Creek Community Park
    4 min walk - 0.4 km
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    9 min drive - 13.0 km
  • A basketball game at the Time Warner Cable Arena with spectators in the stands.
    Spectrum Center
    9 min drive - 12.6 km
  • A modern building with large windows and a stone wall with plants.
    Charlotte Convention Center
    10 min drive - 14.0 km
  • Sugar Creek District Park
    8 min walk - 0.7 km

Getting around

  • Tom Hunter Station
    3 min drive
  • Charlotte Station
    13 min drive
  • Concord, NC (USA-Concord Regional)
    17 min drive

Restaurants

  • McDonald's
    3 min walk
  • McDonald's
    4 min drive
  • 7-Eleven
    3 min drive
  • Cook Out
    7 min walk
  • Bojangles' Famous Chicken 'n Biscuits
    3 min walk

About this property

Brookwood Inn

  • Hotel near University of North Carolina at Charlotte
  • Located close to Spectrum Center, Brookwood Inn has plenty to offer. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • A 24-hour front desk
  • Room features
  • All 129 rooms include amenities such as free WiFi.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 18 July 2026 to 19 July 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Frequently asked questions

Is Brookwood Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Brookwood Inn?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Brookwood Inn on 13 Aug 2026 start from NZ$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Brookwood Inn?

Self-parking is free at this property.

What time is check-in at Brookwood Inn?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Brookwood Inn?

Checkout is at 11:00 AM.

Where is Brookwood Inn located?

Located in Hidden Valley, this hotel is within 3 miles (5 km) of Tryon Mall, Blackbox Theater - Charlotte and NoDa Brewing Company. Neighborhood Theatre is 2.6 mi (4.2 km) away.

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Reviews

Brookwood Inn Reviews

6.6

6.0

Cleanliness

5.6

Amenities

7.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 63 reviews
Rating 8 - Good. 7 out of 63 reviews
Rating 6 - Okay. 13 out of 63 reviews
Rating 4 - Poor. 9 out of 63 reviews
Rating 2 - Terrible. 12 out of 63 reviews

Reviews

Verified review

8/10 Good

Marlene

Parking good clean room
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Dylan

Liked: Staff & service
Disliked: Cleanliness
Motel staff showed great hospitality. However the rooms were a mess. My room had ants and food on the floor, the bathroom door would not shut, the AC was broke and the power went out on Saturday morning. It was a decent stay for the price but I would not recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room quiet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay while visiting my daughter during her navy graduation! Very accommodating and very clean.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Tickeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness
Disliked: Amenities
Great check in instructions no deposit but very very sketchy
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the worst motels ever. The lady at the front desk was very nice to me upon checking in. When I went to my room, the key card did not work. I had to go get another key card. When I opened the door to the room, the light switch did not turn the light on, and the lamp button did not turn the lamp on. I went to the front desk and the lady who was nice to begin with had an attitude with me telling me that you don’t turn the light on with the light switch. So I told her I will try again. After carefully setting the knob on the lamp at a certain spot, you could get the lamp to stay on because there is a short in it. There was no phone. The TV remote had sticky stuff all over it so it could not be touched and I could not use the TV. I noticed a little broken glass near the dresser. Upon further inspection, there was a full broken bottle that was under the dresser with little pieces of glass all over the floor. There was no latch on the door. The room smelled horrible. There were shady looking people walking around and hanging around the parking lot. There was security, but I guess he was not making these people leave. It was loud all night outside my motel room door and I did not feel safe to go to sleep. This motel needs a serious makeover. I stay in hotels and motels a lot, but this is the worst one I have ever stayed in.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly and quiet stay.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Jens

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only upgrades were done. We’re in the bathroom and they put fresh towels on it, but the beds were terrible. They were like sleeping on spring. They advertise the pool, but there was no pool. It was under a cover and closed for multiple months, but I safely got out of there with my life.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Latanya

Liked: Cleanliness, property conditions & facilities
Yes it was great
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Tyler

Liked: Staff & service
Disliked: Cleanliness, amenities
Bed bugs, roaches in the bathroom, reeked of cigarettes, tv didn’t load.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Tommy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this place. I don't think it is their fault but Sugar Creek Rd is zombieville. Junkies were hanging out around the hotel and were all over the street. They were very intimidating and we did not even try to pull into the property. Seriously dangerous situation.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Charles

Disliked: Cleanliness
Yes
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated me like i was in jail told me i couldn't have anyone over I didn't think that was right i pay good money to stay therei like the place but after that definitely going to put out a bad word about Brookwood inn on sugar creek
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Keisha

Liked: Property conditions & facilities
The room had a smell to it. The floor was not swept.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Zuhlay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would steer clear of this motel. Smelled as if they had been smoking cigars. Sheets were stained. Worst mattress I’ve slept on in my life. It felt so hard as if you were sleeping on the floor. Pillows looked and felt so old and flat like if the filling was missing. Toilet seat had stains all around it. And to top things off there was a power outage that lasted over an hour. It also appears to double as a shelter of some sort. People seemed to be living there. Hanging out in their cars in the parking lot.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Sreedhar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys are renovating... dust all over.. No mats in tubs. I have fallen in tub due to slippery. No cleanliness. I rate this property as 1.0, not even 2.0 in scale of 10
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Ramel

Liked: Cleanliness, staff & service
Quiet for the most part
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Ken

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't clean. I asked multiple times to have my floor cleaned as it appeared it had not been done in awhile. You are limited to two towels a day - no exceptions. They actually take your two towels so if you need a towel while yours are gone you are out of luck. You are also limited in toilet paper. They do not refill your bathroom while housekeeping is there. Instead, you actually have to to go to the front office and request toilet paper yourself where they hand you a roll.
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Nimeshkumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor bedsheetals, soaps, No hangers, hair dryer Very old furniture Patheric flush tank Nothing was good.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Judi

Liked: Staff & service
Disliked: Property conditions & facilities

Broookwood Inn, Charlotte NC

The Brookwood was an old hotel which, I presume, is being upgraded as the bathroom, floors and walls had been redone or at least painted, but the furniture and light fixtures were old and somewhat broken. The electronic keys for our room door didn't work and they had to come and fix the door before we could get a key.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Janie

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like smoke, it was dirty, there was stuff in the toilet and in the dresser (bugs, feces). I ended up not even staying the night.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Moneir Ali

Liked: Amenities
Disliked: Property conditions & facilities
Some of the rooms were not maintain standard the some of there rooms are not smoke free
Stayed 6 nights in Jan 2025
Verified review

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrible run down property. Checking in thru a glass window made me feel like scum. My "non-smoking" room smelled like a cheap, stale cigar. Uncomfortable bed. Notices posted all over the office telling "weekly renters" to remove their trash or move out was the final straw. Awful place. DO NOT STAY HERE.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Shane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Avoid if possible but could be okay for 1 night

The place is rundown and dirty. One light didn’t work outlets and light switches were yellow. Had to change rooms because it had a strange really strong weird smell that was too miserable to be around. The whole place smells like cigarettes and some sketchy people around. My second room was supposed to be non smoking but still smelled like smoke. The woman at the front desk was helpful and nice though. She helped me change rooms and gave me some incense for the smell so thanks for that and I appreciate your help. The condition of the hotel isn’t her fault though. Overall it’s too run down for me and I wouldn’t stay there again unless I had too.
Stayed 1 night in Apr 2025