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Best Western Plus Charlotte/Matthews Hotel

2.5 star property
Charlotte hotel in East Forest with free breakfast and 24-hour fitness centre
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Best Western Plus Charlotte/Matthews Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Lobby
Reviews
7.4

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • GymGymGym
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
2501 Sardis Road N, Charlotte, NC, 28227
  • Popular LocationNovant Health Matthews Medical Center5 min drive
  • Popular LocationBojangles' Coliseum10 min drive
  • Popular LocationSouthPark Mall15 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)23 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

Terry
Jun 13, 2019
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Room options

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6/10 Good

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Sofa bed
Deep-soaking bath
Shower/bath combination
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.5/10 Very good

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2/10 Good

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Charlotte Matthews
Pool
Breakfast included
Pet-friendly
Parking included
8.6 out of 10, Excellent, (980)
The price is NZ$150
per night
1 Jul - 2 Jul
Fairfield Inn & Suites by Marriott Charlotte Matthews

About the area

Charlotte

Located in Charlotte, Best Western Plus Charlotte/Matthews Hotel is in the business district. SouthPark Mall and Queen City Quarter are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby.
Visit our Charlotte travel guideOpens in a new window

What's nearby

  • Novant Health Matthews Medical Center - 5 min drive
  • Sportsplex at Matthews - 7 min drive
  • Bojangles' Coliseum - 10 min drive
  • Spectrum Center - 13 min drive
  • SouthPark Mall - 15 min drive

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • McDonald's - 3 min drive
  • Taco Bell - 14 min walk
  • McDonald's - 3 min drive
  • Custom Home Pubs - 2 min drive
  • Cookout - 16 min walk

About this property

Best Western Plus Charlotte/Matthews Hotel

Hotel located in East Forest
A free breakfast buffet, dry cleaning/laundry services and a 24-hour gym are just a few of the amenities provided at Best Western Plus Charlotte/Matthews Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • Free self-parking
  • Express check-out, a TV in reception and a vegetable garden
  • A computer station, ATM/banking services and a 24-hour front desk
  • Guest reviews say good things about the breakfast and helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep-soaking baths
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Best Plus Charlotte Matthews
Best Western Plus Charlotte/Matthews Hotel Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Best Western Plus Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Is Best Western Plus Charlotte/Matthews Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Charlotte/Matthews Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus Charlotte/Matthews Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Charlotte/Matthews Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Charlotte/Matthews Hotel located?

Located in East Forest, this hotel is within 3 miles (5 km) of McAlpine Creek Greenway, Novant Health Matthews Medical Center and Triangle Shopping Center. Matthews Community Center and Bowlero Matthews are also within 6 miles (10 km).

Best Western Plus Charlotte/Matthews Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 206 out of 743 reviews" "
Rating 8 - Good. 254 out of 743 reviews" "
Rating 6 - Okay. 140 out of 743 reviews" "
Rating 4 - Poor. 83 out of 743 reviews" "
Rating 2 - Terrible. 60 out of 743 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Nina

Liked: Cleanliness
Stayed 1 night in May 2024

4/10 Poor

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was ok for a couple nights. The shower curtain rod was about to fall off the wall, the hot and cold were switched in the shower and the sausage made me a little sick.
Stayed 3 nights in May 2024

8/10 Good

EVERARDO

Liked: Cleanliness
Good
Stayed 1 night in Apr 2024

8/10 Good

Muhammad

Stayed 1 night in Apr 2024

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 2 nights in Apr 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2024

8/10 Good

Marisol

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is not good
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian - at check in - really nice and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Suzan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was kind and professional. The rooms were clean & quiet. Chilis was walkable in the same parking lot.
Stayed 1 night in Mar 2024