Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Helena Hotel

3.0 star property
Hotel with free parking, steps from Old Venetian Harbor

Choose dates to view prices

Photo gallery for Helena Hotel

Double Room, Sea View
Exterior
Double Room, Sea View
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Double Room, Sea View
Helena Hotel sits in Chania Town's center, offering a comfortable base with free WiFi in every room. The Old Venetian Harbor waits just steps away for exploration, while back at the hotel, multilingual staff assist with luggage storage for hassle-free adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sept 22 - Sept 23
Check availability for tonight Sept 22 - Sept 23

Tomorrow

Sept 23 - Sept 24
Check availability for tomorrow Sept 23 - Sept 24
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, Sea View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Single Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Espresso maker
  • 10 sq m
  • Sea view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Espresso maker
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Sea View

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Triple Room, Sea View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Sali Helidonaki 14, Old Town, Chania, Greece, 73131

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.2 km
  • Maritime Museum of Crete - 2 min walk - 0.2 km
  • Chania Lighthouse - 3 min walk - 0.3 km
  • Chania Central Market - 7 min walk - 0.6 km
  • Nea Chora Beach - 10 min walk - 0.9 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 40 min drive

Restaurants

  • ‪Ταμάμ (Tamam) - ‬2 min walk
  • ‪Remezzo - ‬4 min walk
  • ‪Amphora - ‬2 min walk
  • ‪Avalon Rock Cafe - ‬3 min walk
  • ‪Lithos - ‬3 min walk

About this property

Helena Hotel

Hotel near Old Venetian Harbor
Helena Hotel provides everything that you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Express check-out, luggage storage and multilingual staff
  • A TV in reception, a front desk safe and tour/ticket information
Room features
All guest rooms at Helena Hotel offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and espresso makers.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, fridges and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Communal living room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 20-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania

Frequently asked questions

Is Helena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helena Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Helena Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Helena Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Helena Hotel located?

Located in Old Town Chania, this hotel is within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. Byzantine & Postbyzantine Collection and Maritime Museum of Crete are just steps away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Helena Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.8

Location

9.4

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 43 out of 69 reviews
Rating 8 - Good. 23 out of 69 reviews
Rating 6 - Okay. 1 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

Reviews

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, close to everything, very nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Selena Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back Selena and Jonathan
Stayed 4 nights in Sep 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
George is amazing and gave great recommendations
Stayed 5 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy

Liked: Amenities
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Stayed 3 nights in Apr 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Stayed 5 nights in Aug 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Stayed 4 nights in Sep 2022

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Stayed 2 nights in Sep 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Stayed 4 nights in Sep 2023

8/10 Good

Michelle

Liked: Amenities
Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way. It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it
Stayed 2 nights in Sep 2025

10/10 Excellent

Thiemo

Liked: Cleanliness, amenities, property conditions & facilities
Die Lage und der Blick auf den venezianischen Hafen ist grandios. Super Personal. Und der Chef outstanding und 24 Stunden privat erreichbar. Unglaublich herzlich und zuvorkommend. Efcharisto para poli!
Blick aus dem Fenster
Stayed 7 nights in Jun 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tetyana

Stayed 5 nights in Mar 2025

10/10 Excellent

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confort y amabilidad

Recomendable 100%, los chicos de la recepción muy amables siempre ye rwciben con una sonrisa y alguna recomendación. Sin duda la habitación von vistas al mar és maravillosa
Stayed 6 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Dimitrios

Stayed 3 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Marc-Antoine

Stayed 4 nights in Jun 2022

8/10 Good

Laura

Liked: Cleanliness, staff & service

Hotel muy céntrico

Georgio nos recomendó muy bien. El hotel tiene una ubicación excelente.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities

kann man weiterempfehlen

alles prima..sauber und alle serhe freundlich.
Stayed 2 nights in Oct 2019

Expedia's Latest Trends

Hotels

Hotels in Orlando
Kauai Shores Hotel
Grand Mercure Puka Park Resort
Capsule Hotels New Zealand
Hotel Venue G
Al Najada Doha Hotel by Tivoli
Hotels in Tonga
Turtle Beach Resort
Arts Factory By Nomads
At Parkland Place
Motels Lower Hutt
Hotels in Matsumoto
Oakwood Manor Motor Lodge
Maya Maya at Mandoon Estate
Damai Beach Resort
Beachside at Snells - Snells Beach Apartment
San Francisco Airport Marriott Waterfront

Flights

Flights from Auckland (AKL) to Alofi (IUE)
Flights from Invercargill Airport (IVC) to Zürich (ZRH)
Flights from Waitaki Bridge (OAM) to Palmerston North (PMR)
Flights from Auckland (AKL) to Cairo (CAI)
Flights from Auckland (AKL) to Christchurch (CHC)
Flights from Paris (CDG) to Málaga (AGP)
Flights from Auckland (AKL) to Madrid (MAD)
Flights from Queenstown (ZQN) to Santiago (SCL)

Cars

Car hire in Henderson

Packages

Limu

General

Visit Guayaquil