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"Clean, spacious and friendly staff, has robot service to deliver things to room. The hotspring staff walk around to clean up the place and make sure safety of the surrounding of each pool of hotspring. cleaniness of the surround"

"It was a wonderful stay in a beautiful property and gorgeous location! The staff and breakfast were absolutely amazing!"

"Very convenient in resort and safe. Room cleaness can be compromised by its low price, very fair"

"Excellent stay in the hotel, location is superb and nice rooms.The staff 南果梨 is very helpful.Will definitely come back again"

"Luxury hotel with excellent food and beverage options. Very helpful staff to help us with sightseeing and outdoor activities."

"Don’t be fooled by the Westin branding. Classic domestic hotel: looks good from a distance but rooms too hot and too dry, no way to control heating, fixtures and fittings falling apart, horrible smells coming from the plumbing, poor cleanliness, offensively bad coffee etc. Honestly, I suspect it’s no better or worse than the neighbouring hotels, just giving an honest review from a European perspective. Staff were very friendly though, and it’s very close to the ski area. Good restaurants...

"服務非常一般啦流，滑雪超方便。"

"I had a lovely stay at this hotel. The complex is new which really helps and I got a nice upgrade and the room was of a very high standard. The staff were very nice. As a foreigner the menu of food was very very limited and speaking English it was a challenge. However this is forgiven. A special mention Ms Li Xiaoyu who was very helpful and arranged my activities and and really took care of me during the visit! "