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Reviews of Saptapuri Varanasi by Royal Orchid Hotels Limited

4 out of 5
Saptapuri Varanasi by Royal Orchid Hotels Limited
10/14, Parao, Domari, Chandauli, UP

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

9.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxurious rooms and common areas. Small quite, calm property right next to Ganges with surreal views. Staff calm polite, attentive and caring. Food … simple, delicious and freshly made to choice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
The hotel was very clean and beautiful! Wonderful view of the Ganges river. The owners and staff are so sweet. They made amazing home made dishes, far more personal than a large hotel would. Highly recommend!
Stayed 4 nights in Mar 2024

10/10 Excellent

Steven

Stayed 2 nights in Jan 2024

2/10 Terrible

Kshitij

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is clean and on the banks of Ganga. The rooms are spacious and had comfortable beds. However, our room preference wasn’t respected. We had 2 cottages but we were lied by staff that we had only 1 cottage. The staff did not inform us of the change but instead directed us to a room. That was unexpected. Then dining here was a nightmare. We ordered an hour in advance, received the order 2hrs later. The food was served cold, tasteless and bread was 1 bite size. Price was exorbitant considering poor quality and service. Checkout experience was even worse. Staff took 2 hours to get us our luggage and bill. On top of this the owner was super arrogant. There are better hotels with good service, food and location.
Stayed 1 night in Nov 2023