This hotel is really a 2 star hotel disguised as a 4 start hotel. The beds are horrible and the duvet provided is barely thicker than the sheet on the bed. The decor is very tired in the rooms and could use an update. The hallway on my floor (floor 2) smelt horribly of smoke despite that floor being a "non-smoking floor" as I saw a sign for by the lifts. The breakfast is okay, but no hot items such as eggs/bacon/sausage, just things like cereal/pastries/cold meats/cheese. The local area is useless for food or anything of interest. You pretty much need to have a car to do anything. Unelss you have to stay at this hotel for work, I wouldn't bother.