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"Staff at front desk was very unprofessional and disrespectful. For some reason they had trouble finding my reservation after repeatedly telling them all the information. Three different people at the desk looked through their system and couldn’t find it while I spent over 30 minutes standing there. They kept sending me away telling me I was at the wrong place. While showing them even the hotel’s picture and address. Another reason why I wouldn’t really recommend the place for people touring as...

"Great spot for the price "

"What a special place! Very reasonable rate for an amazing location. 2 level suite was sweet! Love the decor. The staff and restuarant/bar is magnificent in every way!"

"Amazing room, very spacious with a nice balcony, super clean, AC worked perfect, 10/10 everything. "

"Was very clean and walking distance to the most turistic places in the old town"

"The room was great and the staff very helpful. Will definitely stay again "

"Rooms was nice and clean. Transportation was easy area was peaceful. "

"Very nice staff and confortable stay"

"Amenities, staff, cleanliness, price all excellent!"

"I recommend this place"

"Place is convenient for local shopping local restaurants and access to train. The room is basic but not in a bad way it not luxury but it was clean and staff were all friendly I was there for a short stay and had no complaints. "

"Very close place to everything. Very affordable. "

"Don’t stay there it’s the "

"Unique property with beautiful nature surrounding it. Staff are attentive and friendly and the Hotel has access to a lot of very unique activities. Good food as well."

"Hotel Plaza Herrera is a real gem and the staff is all diamonds! We will be back! "

"Very friendly staff, impeccable room, free airport shuttle, nice food..... we had a great stay!"

"The staff was so cordial and nice "

"Nice bathroom "

"Really loved this place"

"The hotel was as I expected. Nothing fancy but clean, comfortable, with easy access from the city. There was parking always available. The restaurant, bar, and the pool were open. The people who worked there had the best predisposition to help and make our time in the hotel great. "