"Reception staff super rude and unhelpful and said No basically no o anything. Asked for early checking and was not done then asked for card to goto pool with kids they wanted extra money for that. Didnt say toilets needed key card too. Like 20 -30 people were waiting in lobby and till 3pm werent given a room even 15 mins earlier when i asked.
Hair balls in room
Bar was good
The fairy / eiffel photo bench setup was very nice
Terrace by lobby was quite dated and not cleaned. Just a power wash and it would look good"
"The location is amazing. It’s very well kept hotel. Breakfast is delicious and has wide variety. My only complaint is they skipped House Keeping and when we requested, they didn’t come until 8 o’clock at night to clean."