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"The thermal pools were amazing! The hotel is in a great location! "

"Great experience, Great location, Room looks much better from pictures, Hotel renovated all rooms. "

"Hotel was immaculate. The staff very friendly & attentive to our needs. As it is our Honeymoon we received free Proseco on arrival which was nice. Breakfast each morning had plenty of choice & was spot on."

"Really nice hotel right on the waters edge in Sirmione. We stayed for 3 nights in a room with a lake view. If you’re taking a car then drop a line to the hotel who will arrange parking at a large car park about 300 meters from the hotel. It’s about £10 per 24 hours and you get a complimentary chauffeured ‘stretch’ Golf Buggy which delivers you and any luggage direct to the hotel. If you travel ‘light’ it’s only about an 8 minute walk. The ‘Lake View’ part of our room was an added extra which I wouldn’t bother with again as you had to climb out your bedroom and look over a brick wall to see the lake and over the 3 days we saw the lake morning, noon and night. Can’t decide whether room was a bit dated or fitted in with the decor of the hotel, bit of unsightly mould around the shower but other than that room was very clean, (maid was daily). Biggest issue but not the biggest deal in the world was the lack of plug sockets, 1 behind the TV (being used by the TV) and the only other one in the bathroom (!). This made charging phones etc a bit problematic. Hotel staff were helpful and super friendly. Included ‘Free’ Breakfast was buffet style with plenty of choice but omelettes and poached eggs etc came at an additional price. The outdoor pool and spa is in a separate building opposite with the pool being a bit tight for space, you’d do well to just turn up and get a sun-bed, yet alone 2. There are however alternative places to sit, the spa guy/girl are happy to get you drinks from "

"This is a charming hotel right on the lake. The staff was friendly and helpful. Our room was clean and bright, with a beautiful lake view. Breakfast at the hotel was very good, with variety of options. The location is perfect, close to major attractions. I would definitely stay there again. "

"Exceptional breakfast buffet, Shuttle to the old town just across from the hotel, free hotel parking, very helpful staff, overall an exceptionally run hotel, will definitely stay there again."

"I do not often leave a review, but the hotel, especially the staff was 10 out of 10 they really went out of their way to help when my flight had a 2 hour delay and I needed to get to the station early the next morning."

"Rooms were nice and property is fantastic. "

"Our stay at Hotel Serenella was so memorable! We were traveling with our baby for the first time and the staff were super accommodating, we felt like family during our stay. The location is excellent, you can walk to all the main attractions… but honestly the hotel itself has so much to offer, we enjoyed having a drink on their beautiful terrace and spending time at their lakefront. What a treat!! We will definitely be back."