Hyatt Hotels in Central Mexico

"We booked a Club King room and were given one on the 5th floor. There were tiles lifting on the floor of the bedroom. There was no fitted sheet on the bed and the bottom sheet didn't even go to the end of the mattress. I phoned to ask for a new sheet and was transferred to some number that never did answer. The Club lounge though was good with good service and good food and drink. The appeal for this hotel is it's location right at the airport."

"Everything was great except for the acoustics. I could hear every footstep from the hallways. Hallway was echoey and the room doors are not properly sealed, so you hear every thing from the hallway. "

"Yes, wonderful!"

"The area was safe and the room was clean. I would like it more if they offered complimentary coffee and or hot water. Even a mini fridge would be nice in the room."

"En general bien pero la alberca es demasiado pequeña y estaba súper llena, nunca pudimos meternos "

"The experience was great, especially how polite and attentive the staff was. Definitely going to stay here whenever I need to be in Mexico city"

"Nice and quiet."

"Property is in a prime location. Staff (especially our cleaning lady) was FANTASTIC! Only feedback/suggestion I would have to the rooms themselves which I feel need a bit of renovations. "

"The whole stay was excellent. Staff extremely friendly. Location was perfect. In the heart of the historic zone. Breakfast buffet was outstanding. Highly recommended this hotel "