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SureStay Hotel by Best Western Castlegar

2.5 star property
Hotel with free breakfast, near Kootenay Gallery

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Suite, 2 Queen Beds, Non Smoking, Kitchenette
Room amenity
Free daily continental breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
The current price is NZ$161
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1810 8th Avenue, Castlegar, BC, V1N2Y2

What's nearby

  • Kootenay Gallery
    2 min drive - 1.7 km
  • Doukhobor Discovery Centre
    2 min drive - 2.1 km
  • Red Mountain Resort
    38 min drive - 43.2 km
  • Castlegar Golf Club
    7 min drive - 5.7 km
  • Selkirk College
    8 min drive - 4.4 km

Getting around

  • Castlegar, BC (YCG)
    4 min drive

Restaurants

  • Cartwright's Pub
    11 min walk
  • Subway
    3 min drive
  • A&W Restaurant
    7 min walk
  • Cuisine of India
    2 min drive
  • Lion's Head Pub
    6 min drive

About this property

SureStay Hotel by Best Western Castlegar

Hotel near Kootenay Gallery
Located close to Selkirk College and Doukhobor Discovery Centre, SureStay Hotel by Best Western Castlegar provides free continental breakfast, a library and laundry facilities. The on-site Thai cuisine bistro, The Grand Buddha Bistro, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks include:
  • Free self-parking
  • Luggage storage, a computer station and a vending machine
  • A TV in reception, a banquet hall and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 30-inch flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

Is SureStay Hotel by Best Western Castlegar pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of CAD 100 per stay and a fee of CAD 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on 7 Sept 2025 start from NZ$161.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Castlegar?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Castlegar?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Castlegar?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Castlegar located?

Located in the heart of Castlegar, this hotel is 1.2 mi (1.9 km) from Kootenay Gallery, and within 3 mi (5 km) of Doukhobor Discovery Centre and CPR Station Museum. Selkirk College and Castlegar Golf Club are also within 6 mi (10 km).

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SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 272 out of 859 reviews
Rating 8 - Good. 377 out of 859 reviews
Rating 6 - Okay. 137 out of 859 reviews
Rating 4 - Poor. 48 out of 859 reviews
Rating 2 - Terrible. 25 out of 859 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tineke

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sonu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , easy parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and polite. Amazing experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adbi was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Amenities
Very pleasant staff, nice quiet spacious room and good choices at breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
It was a last minute booking and we received a nice room on the back of the hotel that was clean , had good amenities and was spacious. The furniture and carpet were a little rundown and could generally use a refresh but all in all a very pleasant stay.
Stayed 1 night in Jul 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean except for hand and fingerprints all over the windows. Staff were friendly and courteous. Breakfast area was very clean and well stocked at all times and they did not make you feel rushed to leave when breakfast was over. We enjoyed that coffee and tea was available in the lobby at all times.
Stayed 3 nights in Jul 2025

8/10 Good

Sherry

Happy with everything
Stayed 2 nights in Jul 2025

8/10 Good

Gregory

Liked: Cleanliness, amenities
Nothing great, but perfectly suitable for a budget stay. Only major complaint was the tiny shower, making it difficult to properly wash.
Stayed 3 nights in Jul 2025

8/10 Good

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work !
Stayed 8 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and clean bathroom. No elevators. Standard “free” breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

kerry

Liked: Cleanliness, amenities, property conditions & facilities
The stay was good. My only comment is that the water flow in the shower could be better.
Stayed 2 nights in Jun 2025

6/10 Okay

LOIS

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for one night. Easy on and off highway. Air condoning unit was noisy
Stayed 1 night in Jun 2025

6/10 Okay

Brenda

Everything was very good, but the beds were terrible, and we did not sleep well. Sleeping comfortably is the main purpose of a hotel stay and thus disappointed.If the beds were updated, I would definitely recommend the hotel .
Stayed 1 night in Jul 2025

6/10 Okay

Valerie

Disliked: Cleanliness
Other than a used coffee cup with coffee stains and lipstick, it was average. The room we had was quite spacious.
Stayed 1 night in Jun 2025

8/10 Good

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had previously stayed across the street and I am so glad I tried Sure stay on my way home. It has been updated and goes extra step on the free breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Ladislav

Liked: Cleanliness, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Kitchenette was so small
Stayed 6 nights in Jun 2025

10/10 Excellent

Karen

Liked: Amenities
Beautiful rooms that are extremely clean and newly renovated. The price is extremely inexpensive for the value that you get. Highly recommend it. Will come back for sure.
Stayed 1 night in Jun 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast at this spot is terrible!
Stayed 1 night in Jun 2025

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Loud drainage pipes in walls next to bed, unsatisfactory housekeeping for extended stay( sheets and towels not changed in a 5 night stay) . Mini fridge so packed with ice did not freeze our ice cream, outside our room dirty and not cleaned up during our stay. Won’t be coming back!
Stayed 5 nights in Jul 2025