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"Breakfast was basic,"

"Rooms were lovely, we got a free upgrade which was a bonus. Rooms were clean and well equipped for our two night stay. Location was good, canal front and there is a public transport stop right at the hotel. Bar staff were hit and miss - Bengali barman was wonderful!! Staff at reception were helpful and relatively knowledgeable (we were told cash only for Gondola ride, however, this is not the case). We didn’t eat at the hotel so could not comment on food. Overall we really enjoyed our two night stay here. "

"Breakfast was good. Staff is pleasant and helpful. Location was excellent but room was noisy due to restaurants and people around. Most importantly, the whole hotel requires renovation -1) old and dirty carpet, 2)stale air and poor ventilation, 3) room aircon was not functional, 4)bathroom plumbing is poor (does not flush properly even though it flushes), 5) the hotel room was above restaurents so I get abundant free cooked fish aroma every night. The deal breaker was the aircon. The room was stuffy because the air vent was blowing humid stale air. I tried opening the room window and found mosquitoes in the room in addition to the restaurent food smell.I complained to the staff about the aircon and was told they would send someone to look at it but that did not happen and neither was it fixed. Toilet seat was not aligned with toilet bowl and bathroom fllor tile was cracked and not fixed."

"hotel was perfect for our 1 night stay to explore Venice. the room was nice and clean, breakfast had lots of choice including a waffle station which we took full advantage of! Venice is only a 10 min walk to get into the heart of it and explore. all in all was a perfect base for the night for what we needed and would defo recommend. its also the penultimate stop on the water bus stops (blue line) so you get to almost get a full tour around Venice too (about 80-90mins from airport) "

"Couldn't really get the AC down low enough."

"No air conditioning "

"The room was two double beds for a family of 2 adults and 2 teenage girls. It was massive and worked really well for what we needed for a city break. The breakfast was minimal, but had all the usual continental offering with some hot elements too. The hotel had a great bar area, the whole place was really clean and the staff were very efficient. The best element for us visiting Venice was that it was right across the road from the train station which had multiple options for getting into the centre of Venice. A fantastic option for a trip around north east Italy."

"Room was ok, but extremely noisy from the square below - not the market people, but people drinking and dining at the restaurant directly below. We ended up leaving a day before we were due to check out, just so we could get a decent night sleep. This could be very different Monday to Thursday nights. Staff were very apologetic, but it’s not their fault people decide to drink, sing and yell out until 4am."

"Good customer service at desk"