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Reviews of Quality Inn Casa Grande I-10

2.5 out of 5
Quality Inn Casa Grande I-10
665 N Via Del Cielo Rd, Casa Grande, AZ

Reviews

7.2

Good

Rating 10 - Excellent. 296 out of 1007 reviews" "
Rating 8 - Good. 298 out of 1007 reviews" "
Rating 6 - Okay. 174 out of 1007 reviews" "
Rating 4 - Poor. 123 out of 1007 reviews" "
Rating 2 - Terrible. 116 out of 1007 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to food and shopping
Stayed 3 nights in May 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Stayed 2 nights in Mar 2024

6/10 Okay

DANA M

Travelled with partner
Nothing special. Needs some updating.
Stayed 2 nights in May 2024

6/10 Okay

William, Oro Valley

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Stayed 2 nights in Apr 2024

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stat
Stayed 1 night in Apr 2024

8/10 Good

Rita

Travelled with partner
Liked: Staff & service, amenities
The hot breakfast was great, the food was hot and fresh. There was a lady there making the breakfast and keeping the place neat and clean. The hostess that checked us in was very nice and professiona. Thank you very much for that. We were at another Quality Inn in Wickenburg, AZ, the breakfast was cold, and the sausages was like rocks. No attendant there. The hostess at AZ was very nice and professional.
Stayed 1 night in Apr 2024

8/10 Good

Yvette, Benson

Travelled with partner
Liked: Cleanliness, staff & service
The property & rooms could use some updating. The front desk lady was very friendly and helpful. Breakfast was great! Lots of choices.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast staff very helpful and courteous
Stayed 2 nights in Apr 2024

8/10 Good

Julio Cesar

Stayed 1 night in Apr 2024

8/10 Good

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
great place to stay
Stayed 7 nights in Apr 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff from the front desk, to housekeeping, and the nice woman in the breakfast room. Older motel but clean and safe.
Stayed 3 nights in Apr 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom was old needs to be redone upgrade
Stayed 1 night in Apr 2024

10/10 Excellent

Yvette

Stayed 1 night in Apr 2024

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place seems okay at first, then our heater smelt like a fire so we could t use it. The final straw was the roach we found with its babies in the bathroom. So gross.!
Stayed 1 night in Mar 2024

10/10 Excellent

Aliza, PhOENIX

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here before, never an issue.
Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an older property. It was likely nice 40 years ago but is showing its age in many aspects. All rooms open directly to the outside. It did have a well prepared if limited free breakfast and all the staff we interacted with were really good. It served its purpose as a place to sleep for a single night but if you were planning to make a long term stay I would look for another property.
Stayed 1 night in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Bruce

Travelled with family, Travelled with pets, Travelled with partner
Room was excellent, clean and well maintained. Bed was comfortable. Hot breakfast in morning was very good. Would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

baruck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel always clean and spotless
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness
Slept well
Stayed 1 night in Mar 2024

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly especially the maintenance man awesome dude!
Stayed 3 nights in Mar 2024

2/10 Terrible

Libang

Disliked: Cleanliness, amenities, property conditions & facilities
It is a motel
Stayed 1 night in Mar 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its an older property, but our room was clean, bed was very comfortable, and the front desk staff extremely kind and helpful.
Stayed 1 night in Mar 2024

6/10 Okay

william

Stayed 9 nights in Mar 2024

4/10 Poor

Judith

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Need to invest and give some love to these rooms. No love have been given to them in some time.
Stayed 1 night in Mar 2024

6/10 Okay

Sheryl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great, the room was clean and the lady who runs the breakfast was wonderful. It is overpriced for an old and decrepit facility
Stayed 2 nights in Mar 2024

2/10 Terrible

Sabrina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

annie

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The complimentary breakfast and amenities were good. However, our room had a musty smell. The bathroom also could’ve used a good mopping and better ventilation too.
Stayed 2 nights in Mar 2024

4/10 Poor

Melanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All was poor quality for the price - bedding, towels, furniture. No water in the gym or machine. Girls was nice upon checkin.
Stayed 1 night in Feb 2024

2/10 Terrible

Karen

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly maintained. Stains everywhere.
Stayed 3 nights in Feb 2024

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay here
Second night woken up in the middle of the night to people trying to entry our room. The front desk told us to come out and identify ourselves we refused as it was the middle of the night and we had children she then told us she was calling the cops. After a call to the front desk they claimed we were never properly checked in the night before. But our key cards worked. No compensation given. Also pool was closed with no reasoning or notice. Would not stay again not recommend. Not very clean. Hard bed. Cracked sink and floor in bathroom. Breakfast was below average. The lady in the breakfast room was the only good part very nice women.
Stayed 2 nights in Feb 2024

8/10 Good

Scott

Travelled with family
Stayed 3 nights in Feb 2024

4/10 Poor

cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was rust all over the bathroom. The controls on the tub /shower did not work. The TV did not work and we asked for assistance and received the comment, "well someone looked at it and it is too late to do anything about it now". There was a bullet hole in the window. The only positive I can say is the wonderful lady who runs the breakfast was so uplifting.
Stayed 1 night in Feb 2024

2/10 Terrible

Lois, COCHRANE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of worst hotels I’ve stayed in. The best thing I can say was the sheets were clean and it was the only reason we stayed, aside from the fact it was prepaid. We knew it was a low budget hotel and didn’t expect much. But it had a pool and hot tub and the location was important. The pool and hot tub was out of service. When I asked the front desk staff. She shrugged her shoulder and said it’s not working. The headboard in our room was falling off the wall. So they moved us to another room. The curtains very old and dirty, the shears ripped. The carpets old and filthy. The fridge door wouldn’t close because the shelf that held it was rotted and mouldy. Fixtures in bathroom rusted. Tubs and toilet patched and stained. Housekeeping was friendly.
Stayed 3 nights in Jan 2024

6/10 Okay

Penny

Travelled with pets, Travelled with partner
Liked: Staff & service
Unfortunately our bathtub had black stuff on it and peeling; I could not use it. Couldn’t get Shower in, finally got some water to come out. Then not able to shut off properly. Room 301
Stayed 1 night in Feb 2024

10/10 Excellent

Juan-Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very relaxing stay.

8/10 Good

Tanya

Stayed 3 nights in Feb 2024

6/10 Okay

Brian

Liked: Staff & service
Construction site next door. Pool not heated. Faucet leaking in bathroom. Rate is cheap for good reason.
Stayed 1 night in Feb 2024

6/10 Okay

David, Winston Salem

Travelled with partner
Rooms need to be updated. Shower/tub were very in need of repair. Breakfast area was wonderful and wide variety. Carolina was great!
Stayed 1 night in Feb 2024

4/10 Poor

Brian

Travelled with group
Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

CYNTHIA

Liked: Room comfort
Disliked: Cleanliness, staff & service
Eh
Toilet was dirty and didn't flush well. Counter person not very helpful to a disabled person.
Stayed 1 night in Feb 2024

8/10 Good

Pauline

Stayed 1 night in Feb 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Motel was located almost next to a major street and very close to the freeway.
Stayed 1 night in Feb 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Hopefully the next time will be better.
Check in went good, but we had to wait for the room to be cleaned. In the past visits we didn’t have to wait after a long drive, We had manually do any changes to the TV the only thing that the remote did was change channels.
Stayed 2 nights in Feb 2024

8/10 Good

Kathy

Noisy and breakfast was terrible
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Liked: Staff & service
Average stay in a dated Quality Inn
A decent stay but nothing to write home about. The motel is in a dated condition but being maintained. The room was clean, the bed was comfortable. Breakfast was the typical staple mix of several hot and cold choices. Pet fee was $25, not $10 as advertised on the motel website. Location was very loud, especially with the Banner Hospital Life Flight helicopter flying in all night long. Not a bad place to stay but there are much nicer hotels in Casa Grande.
Stayed 1 night in Feb 2024