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Reviews of Citi Hotel Express Caruaru

2.5 out of 5
Citi Hotel Express Caruaru
Avenida Campina Grande, 241 (BR104), Caiuca, Caruaru, Pernambuco

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 158 reviews" "
Rating 8 - Good. 56 out of 158 reviews" "
Rating 6 - Okay. 5 out of 158 reviews" "
Rating 4 - Poor. 7 out of 158 reviews" "
Rating 2 - Terrible. 3 out of 158 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sicleide, Henderson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff and delicious breakfast.
Stayed 1 night in Jul 2022

8/10 Good

Per

Stayed 1 night in Jun 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Paula Aragão Diretoria de Qualidade on 6 Aug 2021
Prezado (a) hóspede, Agradecemos pela hospedagem e por sua avaliação. Ficamos felizes em atender suas expectativas. Nossa missão é sempre buscar a melhoraria dos nossos serviços Esperamos recebê-lo (la) em breve. Atenciosamente, Paula Aragão Diretoria de Qualidade.

4/10 Poor

Andréia

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
O elevador é completamente apertado, só cabem duas pessoas como uma caixa apertada, na recepção não pediram nosso documento de identificação, no quarto haviam formigas e pedimos uma canja aguada e sem sabor, os pontos positivos foram as camas arrumaras e o atendimento do rapaz que levou a canja e apesar da falha na recepção fomos bem atendidas na chegada, pior ponto são café da manhã e elevador.
Stayed 1 night in Apr 2024

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel ideal para curta permanência
Hotel com facil acesso à cidade de Caruaru e todo anel viário da regial. Quartos pequenos, mas adequados para curtas permanências, com bom custo-benefício. Chuveiro quente e camas confortaveis.
Stayed 1 night in Feb 2024

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Taís

Stayed 1 night in Jan 2024

10/10 Excellent

israel

Stayed 1 night in Dec 2023

10/10 Excellent

Juliana

Stayed 2 nights in Dec 2023

10/10 Excellent

ADRIANA B SANTOS

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

ZILDA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
O que faltou foi frigobar no quarto.
Stayed 1 night in Dec 2023

10/10 Excellent

Adelia Maria freire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia muito boa , tudo como foi proposto na reserva , fora isso a receptividade dos funcionários que foi excelente!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Edilberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

silvio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente estadia. Hotel limpo, boa cama, café da manhã delicioso e variado. Cumpriu o prometido. Sim ..e bom preço.
Stayed 1 night in Nov 2023

10/10 Excellent

Josemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, do início ao fim. Gostaria apenas de pedir pra corrigir o sistema de aquecimento do chuveiro, pois demora muito a esquentar, isso faz com que gaste muita água.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
deixa muito a desejar
Recepcionista muito antipática, cobrança extra nao prevista. Banheiro com roupas molhadas de hospede anterior (que limpeza foi feita???)
Stayed 1 night in Oct 2023

6/10 Okay

João Roberto Andrade de

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Manoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Anselmo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar ideal
Local bem localizado, aconchegante
Stayed 2 nights in Sep 2023

8/10 Good

Luis carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Djannyra

Stayed 2 nights in Sep 2023

8/10 Good

THIAGO

Stayed 1 night in Sep 2023

2/10 Terrible

JOSE

Stayed 1 night in Sep 2023

10/10 Excellent

silvia ricelle

Stayed 1 night in Jul 2023

10/10 Excellent

GABRIELA

Stayed 1 night in Sep 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa hospedagem.
Hotel condiz com o valor cobrado. Quartos bem limpos, recepção com pessoal bem educados e atenciosos. O quarto não possui frigobar. A cozinha funciona 24h.
Stayed 3 nights in Aug 2023

10/10 Excellent

Luana K B Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

CRISTIANO DA

Stayed 1 night in Jul 2023

10/10 Excellent

Carlos Cezar

Stayed 1 night in Jun 2023

10/10 Excellent

Maria Luiza

Stayed 1 night in Jun 2023

10/10 Excellent

Nelly

Stayed 1 night in Jun 2023

10/10 Excellent

Maria Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Kátia Valéria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Iaraci

Liked: Staff & service
Disliked: Cleanliness
Insatisfeita
Então, sobre o atendimento, local, estadia... foi muito bom, mas a limpeza deixou muito a desejar. O banheiro depois de limpo ainda ficava muito escorregadio. O piso do quarto um grude de sujeira que não podia andar descalça......
Stayed 2 nights in May 2023

10/10 Excellent

Armando

Stayed 1 night in Apr 2023

10/10 Excellent

Sanny

Stayed 1 night in Apr 2023

10/10 Excellent

ANDRE FREJ

Stayed 1 night in Apr 2023

10/10 Excellent

Evelyn

Stayed 1 night in Apr 2023

10/10 Excellent

MARA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novo e limpo
Já conheço a rede Citi por este motivo escolhi este hotel. Pessoal gentil, eficiente e eficaz médias funções.
Stayed 1 night in Apr 2023

10/10 Excellent

Regis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

ALEXANDRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Boa, porém meu quarto tinha um cheiro forte de cigarro
Stayed 2 nights in Apr 2023

10/10 Excellent

Israel Vilar

Stayed 1 night in Apr 2023

6/10 Okay

Mirelle

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2023

10/10 Excellent

Deoclecio

Stayed 1 night in Mar 2023