Located in La Boquilla, Sonesta Hotel Cartagena offers upscale amenities: free breakfast buffet, 2 poolside bars, sauna, on-site shopping, garden spaces, in-room WiFi, tennis courts, pools with sun loungers. Guests love the helpful staff.
Located near the beach, Sonesta Hotel Cartagena is in La Boquilla, a neighbourhood in Cartagena. While the natural beauty of La Boquilla Beach and Bocagrande Beach can be enjoyed by anyone, those looking for an activity can explore Port of Cartagena.
Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or November 11th Stadium. Visit our Cartagena travel guide
Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002
What's nearby
Cartagena de Indias Convention Center
19 min drive - 9.2 km
Clock Tower
20 min drive - 8.5 km
Bocagrande Beach
32 min drive - 10.6 km
La Boquilla Beach
5 min walk - 0.4 km
Las Americas International Convention Center
17 min walk - 1.4 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.)
12 min drive
Restaurants
Juan Valdez Café
11 min drive
Subway
12 min drive
Zona Norte
20 min walk
La Carbonería
12 min drive
Bar y piscina Borde Infinito
20 min walk
About this property
Sonesta Hotel Cartagena
Upscale hotel remodelled in 2022 and located near La Boquilla Beach
Consider a stay at Sonesta Hotel Cartagena and take advantage of a free breakfast buffet, 2 poolside bars and a terrace. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
3 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking
An outdoor tennis court, a round-trip airport shuttle (surcharge) and a 24-hour front desk
Smoke-free property, ATM/banking services and wedding services
Guest reviews say great things about the helpful staff
Room features
All 152 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
42-inch flat-screen TVs with cable channels
Wardrobes/cupboards, balconies and daily housekeeping
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Onsite parking available only on request
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
2 bars/lounges
2 poolside bars
2 restaurants
Snack bar/deli
Restaurants on site
Restaurante Enso
Restaurante Palenke
Things to do
24-hour gym
3 outdoor pools
Children's pool
Outdoor tennis court
Stereo
Family friendly
3 outdoor pools
Children's pool
Laundry facilities
Lifeguards on site
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
Conference centre (2,293 square foot of space)
Meeting rooms
Outdoors
Direct access to the beach
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
12 floors
2 buildings
Banquet hall
Lifeguards
Renovated entire property - June 2022
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out fee: COP 450000
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 90000.0 per night.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 40 per room (return)
Late check-out fee: COP 450000
Rollaway bed fee: COP 90000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 8 PM
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Sonesta Hotel Cartagena have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9 AM to 8 PM.
How much does it cost to stay at Sonesta Hotel Cartagena?
As of 9 Jun 2026, prices found for a 1-night stay for 2 adults at Sonesta Hotel Cartagena on 10 Jun 2026 start from NZ$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sonesta Hotel Cartagena pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sonesta Hotel Cartagena?
Self-parking is free at this property.
What time is check-in at Sonesta Hotel Cartagena?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Sonesta Hotel Cartagena?
Checkout is at noon. Late checkout is available for COP 450000.
Does Sonesta Hotel Cartagena provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of COP 40 per room applies.
Where is Sonesta Hotel Cartagena located?
Offering direct access to the beach, this La Boquilla hotel is within 1 mi (2 km) of La Boquilla Beach and Las Americas International Convention Center. Marbella Beach and Crespo Linear Park are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sonesta Hotel Cartagena Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was absolutely amazing very kind and helped with whatever we needed. The room was very clean. The breakfast was very good as well, I would totally stay again
I was at this hotel a week ago before I flew to La Paz,Bolivia and there was no toaster in the buffet room. They sent me an email saying that they had gotten a toaster and when I returned from Bolivia, there was a toaster.!!! the staff is excellent here and they listen to people‘s issues. Everyone was very helpful. It’s a great location because it’s 10 minutes from the airport..
First of all I would like to say that the staff are amazing , very friendly and helpful, made us feel very welcome, the grounds and the pool area are really top notch , now the downside, the room was ok but not a 4* , we paid extra for a superior king room with a sea view ( well if you angled your head around the corner of the balcony that was true ) our view if you could call it that was overlooking a derelict part of the garden and the main road , traffic noise all night long ugh , the room itself was spacious but again has seen better days , it needs some renovation and love , the bathroom was just old fashioned and when you had a shower the water went everywhere into the room , the sink had come out of the ark , it was so funny . Breakfast was good with a lot of choice , well the local birds thought so , run the gauntlet to your table , they grab anything lol , overall our 4 night break was great , would I go back erm probably but not to room 724
Room was clean, staff speaks no English, beach view was ok and bar was average
Lallchand
Stayed 3 nights in Mar 2026
Verified
10/10 Excellent
RICARDO J
26 Nov 2025
Liked: Cleanliness, staff & service, amenities
The room, amenities and the Staff was excellent
RICARDO J
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Haide
20 Jan 2026
Liked: Cleanliness, amenities
Fun clean pretty
Haide
Stayed 4 nights in Oct 2025
Verified
6/10 Okay
Silvia
30 Mar 2026
Liked: Cleanliness, staff & service, amenities
Rooms specially bathrooms need remodeling very soon. Noticed black mold that can be cleaned with products. There is no need to have it there. Besides that nice location.
Hot Tub not hot. Just warm. Breakfast was free so who complains about free food. Well attended to. Beautiful fresh fruits and juices. Very comfortable bed.
Staff was very friendly and helpful. Had a problem with the door lock and the balcony door lock but the staff was helpul trying to fix the problem. Breakfast was very good and the pool and pool area was very nice
The staff were extremely helpful and courteous.
The first rooms we got were not up to the standards so we asked for better ones and they did relocated us.
The breakfast was delicious with lots of options.
The swimming pools were clean and the fact that the hotel was close to the beach was great.
Staff at check inn was very friendly and we got our room very quickly.
GLORIA
Stayed 3 nights in Jul 2025
Verified
6/10 Okay
Ife
3 Feb 2026
Liked: Cleanliness
Disliked: Property conditions & facilities
We had a couple hicups. The first room, the balcony door didn't lock. The moved us to another door and it was the same issue. They did dix it on the second room. Overall the stay was good. The staff was nice! Didn't care too much for the area of rhe hotel.
The spacious room delivered to expectations- it was perfect! Great bed and just cool enough 23C to refresh from the oppressive heat. Loved the bano. Hotel staff was spot on, did not disappoint. Excellent breakfast buffet. The only real blemish was the slow food service at both restaurants for lunch & dinner. Typically it took two hours. The minibar was a rip off (aren't they all?) A bottle of water was 12mil pesos from the minibar was 4mil pesos at the hotel store, and 890 pesos at the public store next door. This would be a great laid back vacation for those that appreciate peace and quiet.
Everything was great! Just steps away from the beach front. They have 2 pool and hot tub. The breakfast was delicious. They have the best Chicken soup. I definitely recommend staying at this location. Condo style hotel .