Carribbean Cinemas Vega Alta Tours and Activities

Shower had a leak and would flood the entire restroom floor everyday. Fell twice and overall never felt clean because of the constant water pooling and just felt dingy

There was a long line and no agents working at any of the check in stations when I arrived. I was told my room was going through "final inspection" when I checked in, but then waited over 2 hours for my room. The bellman yelled at me when I called to ask to have my suitcase delivered to my room, and I was double charged for the room. So the stay was overall not at all what I expected compared to the last time I stayed at the Fairmont a year ago. It was a complete disappointment.