Carbonera Estates Hotels, Santa Cruz

"This hotel was not as advertised. The parking area seemed sketchy with shattered vehicle glass on the ground. The room had a terrible odour and we could not bring ourselves to stay there. Don’t be fooled by the reviews."

"Always my go-to when in Santa Cruz. Great for everything!!"

"Clean spacious room, great location and perfect breakfast options for the whole family! "

"AC was great, staff was accommodating, nothing fancy but a great location and fairly priced. Really appreciated the room had 3 queen beds, I've never seen that before but it gave my whole family a place to sleep."

"Morning line to buy coffee was too long, super slow service "

"Great location with lots to do around it"

"I found the staff to be excellent—from the receptionist to the cleaning crew and valet parking attendants. The rooms are spacious and clean. I thought the breakfast was very good—just what was needed to have a satisfying meal!"

"Had originally reserved a suite at another hotel in town, but was told when we were checking in that that they were a bed short due to their pull out sofa not working. Couldn’t accommodate us with one that was. So we cancelled our reservation. Luckily the front desk cooperated and put in for a full refund. They also referred us to the Hilton in town who did have suites available for our time in town. At the Hilton staff was very friendly, especially Abraham who checked us in and was quick to provide us extra towels. We were going to Santa Cruz Boardwalk, was not far from Hotel. Was able to purchase through front desk wristband for rides. Can’t say if you’re getting a deal because we paid $44 per wristband. I remember when they were $29.00 not long ago. Hotel was appealing, inside and out. Hidden within the big pine trees on a hill in Scott’s Valley. Price was fair. It’s Hilton! 6 floors but has separate entrance and parking lot for floors 4-6. Elevator and carts are available. Nice pool, deck and jacuzzi. Has ( from what we saw) a popular bar and grill restaurant. We didn’t get a chance to eat there. Did try a local mom and pop restaurant for breakfast (recommended by Abraham) Heavenly Roadside Cafe. Not far from hotel. Family friendly and breakfast was delicious. Overall our stay was very convenient, comfortable and accommodating for the whole family. We will definitely stay there again next time we swing by the area for a mini vacay or a night stay."

"Stayed 1 night with kids. It’s was excellent for what we needed. We enjoyed the heated pool. Comfy beds. Would love to stay here again. "