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Meliá Caracas

4.5 star property
Luxury hotel connected to a shopping centre in Caracas with a sauna

Choose dates to view prices

Located in the heart of Caracas, Meliá Caracas offers a refined escape. Enjoy a massage at the spa, relax by the seasonal pools, and shop on-site. The Mediterraneo restaurant serves lunch daily. Multilingual staff assists with travel arrangements.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for The Level Grand Suite

The Level Grand Suite

The Level Grand Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
3 bedrooms
Premium bedding
Bathrobes
Eco-friendly toiletries
  • 85 sq m
  • 3 bedrooms
  • Sleeps 2
  • 1 King Bed and 4 Twin Beds

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep-soaking bath
Rainfall showerhead
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
2 bedrooms
Premium bedding
2 bathrooms
Eco-friendly toiletries
  • 85 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 3 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
3 bedrooms
Premium bedding
3 bathrooms
Eco-friendly toiletries
  • 106 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep-soaking bath
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

The Level, Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep-soaking bath
Rainfall showerhead
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

The Level Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep-soaking bath
Rainfall showerhead
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep-soaking bath
Rainfall showerhead
  • 370 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Room

Supreme Room

Supreme Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Separate bedroom
Premium bedding
Deep-soaking bath
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Map
Ave Casanova Calle El Recreo, Caracas, Capital District, 1050

What's nearby

  • Centro Comercial Ciudad Tamanaco - 3 min drive - 4.3 km
  • Sambil Caracas Commercial Center - 4 min drive - 4.6 km
  • Caracas Square - 5 min drive - 5.3 km
  • Altamira Square - 5 min drive - 3.9 km
  • Plaza los Palos Grandes - 7 min drive - 4.9 km

Getting around

  • Sabana Grande Station - 3 min walk
  • Caracas Station - 20 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 40 min drive

Restaurants

  • ‪Arturo's - ‬3 min walk
  • ‪Feria De Comida - ‬2 min walk
  • ‪Miga's - ‬2 min walk
  • ‪Acanelado - ‬1 min walk
  • ‪Salsa Fiesta - ‬1 min walk

About this property

Meliá Caracas

Luxury hotel connected to a shopping centre
Consider a stay at Meliá Caracas and take advantage of a free daily manager's reception, a terrace and shopping on-site. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Mediterraneo, serves lunch. Free WiFi in public areas, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Limo/town car service, local cuisine breakfast (surcharge) and self-parking (surcharge)
  • A banquet hall, concierge services and a gift shop
  • Luggage storage, a lift and meeting rooms
Room features
All 428 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as air conditioning and safes.
More amenities include:
  • Rainfall showers, eco-friendly toiletries and deep-soaking baths
  • 32-inch plasma TVs with premium channels
  • Eco-friendly cleaning products, daily housekeeping and desks

Similar properties

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JW Marriott Hotel Caracas

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
8.8 out of 10, Excellent, 56 reviews
The price is NZ$346
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 2 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 10 per day; includes in/out privileges)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • LAlbufera
  • Mediterraneo
  • Prosciutto
  • Sumire

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 18 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately USD 20 per person
  • Fee for in-room wireless Internet: USD 2 per day (rates may vary)
  • Fee for in-room wired Internet: USD 1 per night (rates may vary)
  • Self-parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 9 AM to 6 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caracas Gran Melia
Gran Melia Caracas
Gran Melia Hotel Caracas
Gran Melia Caracas Hotel
Gran Melia Caracas
Meliá Caracas Hotel
Meliá Caracas Caracas
Meliá Caracas Hotel Caracas

Frequently asked questions

Does Meliá Caracas have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9 AM to 6 PM.

Is Meliá Caracas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Meliá Caracas?

Self-parking is available for USD 10 per day.

What time is check-in at Meliá Caracas?

Check-in begins at 3 PM.

What time is check-out at Meliá Caracas?

Checkout is at noon.

Does Meliá Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle. A per vehicle, one-way fee applies.

Where is Meliá Caracas located?

Situated in the business district, this luxury hotel is within a 15-minute walk of Centro Comercial El Recreo, Central University of Venezuela, and University Stadium. La Chiquinquira Church and Caracas Botanical Garden are also within 1 mile (2 km). Sabana Grande Station is only a 3-minute walk and Plaza Venezuela Station is 8 minutes.

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Meliá Caracas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 57 reviews
Rating 8 - Good. 25 out of 57 reviews
Rating 6 - Okay. 10 out of 57 reviews
Rating 4 - Poor. 6 out of 57 reviews
Rating 2 - Terrible. 6 out of 57 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradecida con el hotel y por su oficina de servicio al cliente, por celebrar mi cumpleaños y enviar un detalle a mi habitación.
Stayed 2 nights in Aug 2025

8/10 Good

Guillermo, Caracas

Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien, buenas instalaciones estamos contentos de venir
Stayed 1 night in Oct 2018

6/10 Okay

Gerardo

Liked: Cleanliness, room comfort
Disliked: Staff & service
servicio de restaurant excesivamente cara a lo que ofrece como comida
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar bien cuidado en el centro de la capital, buena experiencia
Stayed 1 night in Sep 2018

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo el tema del desayuno , no es tipo buffet

Muy buen excelente servicio Solo el desayuno está muy limitado
Stayed 3 nights in Sep 2018

4/10 Poor

guismeiby, caracas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Meliá caracas

Nada que ver el hotel Meliá en caracas ni los servicios ni nada(spa, comida, servicio)
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Pésima comida para lo que cobran debería de ser de mejor calidad desde el spa hasta las Habitaciones comida todo
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Faltaban a diario las toallas y el agua de botella, el internet pésimo, reportas cualquier inconveniente y no te resuelven sino después de 24 horas, muy deficiente
Stayed 1 night in Sep 2018

8/10 Good

Sarah, Austria

Liked: Cleanliness, property conditions & facilities, room comfort
Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food. The hotel offers rotten food. You should not promote this hotel.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.
Stayed 5 nights in Feb 2018

4/10 Poor

muy caro, para la calidad del hotel, muy buena

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

muy mala la relación precio calidad

Conforme a medias

4/10 Poor

Edenildo Alex da Silva, Santo André SP

Liked: Room comfort
Disliked: Property conditions & facilities

baratas na cozinha

O quarto é bom. O atendimento também é bom. Entretanto o bairro é muito inseguro. Achei 3 baratas transitando junto aos alimentos no restaurante.

10/10 Excellent

Adriana , Argentina

Liked: Cleanliness, property conditions & facilities, room comfort

Lujoso hotel cinco estrellas.

Sólo estuvimos una noche en el hotel, me pareció elegante y de muy buen gusto. Habitación y baño muy confortables y decorado con muy buen gusto. Cenamos y desayunamos en el restaurante, todo exquisito. Sin duda volveríamos al hotel.

2/10 Terrible

Luis, Atlanta - USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was unbelievable out dated. The room smelled like a closet that hasn't been open in 10 years. The most disturbing part was the military presence treating the guess really bad. Not a pleasant experience at all. I will never stay at this hotel again.

8/10 Good

Karling, San Francisco , CA US

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel.

Nice and comfortable room. Friendly, professional and helpful front desk staff.

8/10 Good

Ivan, Oklahoma

Liked: Cleanliness, property conditions & facilities, room comfort

Old 5 start hotel.

The hotels has a great feeling as you walk in. This is an old 5 star hotel so the rooms are outdated. Front desk not the friendliest but I would give them 4 stars. I ordered room service (24 hrs) and I found out that since I didn't leave any card number when I checked in (I wasn't asked for one) I had to go to the lobby and pay there first. They are attached to a mall so location is very convenient.

8/10 Good

Fernando, bogota

Liked: Cleanliness, property conditions & facilities, room comfort

Puede mejorar

Buenas instalaciones, muy regular el servicio.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They was warm and very welcome to me at they hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

camas confortables, hab muy bonita

Muy bien aunque fue muy poco el tiempo q pasé en el hotel ya que fui a hacer varias diligncias personales. pero el hotel está muy cuidado. Ambiente agradable, lo poco q pude disfrutar.

10/10 Excellent

yajaira andrade, puerto ordaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Excelente todo muy bueno y la atención de primera lo recomiendo 100%

8/10 Good

Luis, Aragua

Liked: Cleanliness, property conditions & facilities, room comfort
El servicio a la habitación es muy lento!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel satisface las necesidades que toda persona necesita en cuanto a bienestar,seguridad,comodidad exclusiva, diversion .

8/10 Good

Ruenda, Puerto La Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Internet pago

Todo bien lo unico malo es que el internet es pago en las habitaciones.

8/10 Good

Mike Griffiths

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a lovely clean hotel, and the best bearkfast i have ever had in a hotel the location was not so good, but with the hotels taxies i was eay to get around