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JW Marriott Hotel Caracas

4.5 star property
Luxury hotel with health club and sauna

Choose dates to view prices

The JW Marriott Hotel Caracas is a luxurious city center retreat. Guests enjoy Mediterranean cuisine at Sur Mediterranean Grill, rejuvenate with massages and spa services, and relax by the outdoor pool. The terrace offers peaceful garden views to complete the experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Gym
  • Pet-friendly
The current price is NZ$363
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Executive Suite, 1 Bedroom, Non Smoking, City View

Executive Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • City view
  • Sleeps 3
  • 2 Double Beds

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includes taxes & fees
13 Nov - 14 Nov
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About the area

Map
Avenida Venezuela Con Calle Mohedano, Caracas, Capital District, 1060

What's nearby

  • Caracas Stock Exchange - 9 min walk - 0.8 km
  • Sambil Caracas Commercial Center - 19 min walk - 1.6 km
  • Centro Comercial Ciudad Tamanaco - 2 min drive - 2.3 km
  • Altamira Square - 3 min drive - 1.9 km
  • Plaza los Palos Grandes - 5 min drive - 2.9 km

Getting around

  • Chacaito Station - 8 min walk
  • Caracas Station - 20 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 42 min drive

Restaurants

  • ‪Al Dente Ristorante - ‬4 min walk
  • ‪La Gran Sabana - ‬3 min walk
  • ‪La Croquetina - ‬4 min walk
  • ‪OCEANÍA Asian Cuisine & Sushi Bar - ‬2 min walk
  • ‪Yantares Café Restaurant - ‬4 min walk

About this property

JW Marriott Hotel Caracas

Luxury hotel near a metro station
Consider a stay at JW Marriott Hotel Caracas and take advantage of a terrace, a garden and a hair salon. Treat yourself to a massage or other spa services. The on-site Mediterranean cuisine restaurant, Sur Mediterranean Grill, offers breakfast, lunch and dinner. Free WiFi in public areas, with a speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Wedding services, a ballroom and a vegetable garden
  • A lift, massage treatment rooms and free newspapers
Room features
All 269 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Similar properties

View from property

Renaissance Caracas La Castellana Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
9.0 out of 10, Wonderful, 74 reviews
The price is NZ$363
includes taxes & fees
8 Nov - 9 Nov
Renaissance Caracas La Castellana Hotel

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi; wired internet (USD 6 per day)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 15 per day)
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 35 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sur Mediterranean Grill

Things to do

  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 6 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 6 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 6 per day (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (return, maximum occupancy 3)
  • Self-parking fee: USD 15 per day
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

JW Marriott Caracas
JW Marriott Hotel Caracas
Caracas Marriott
Marriott Caracas
Marriott Hotel Caracas
Jw Marriott Caracas Caracas
JW Marriott Hotel Caracas Hotel
JW Marriott Hotel Caracas Caracas
JW Marriott Hotel Caracas Hotel Caracas

Frequently asked questions

Does JW Marriott Hotel Caracas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JW Marriott Hotel Caracas?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Caracas on 8 Nov 2025 start from NZ$363.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Caracas pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at JW Marriott Hotel Caracas?

Self-parking is available for USD 15 per day. Valet parking is available for USD 10 per day.

What time is check-in at JW Marriott Hotel Caracas?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at JW Marriott Hotel Caracas?

Checkout is at 1 PM.

Does JW Marriott Hotel Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100 per vehicle applies.

Where is JW Marriott Hotel Caracas located?

Situated in Caracas, this luxury hotel is within 1 mile (2 km) of Caracas Stock Exchange, Tolon Fashion Mall and Centro Comercial El Recreo. Sambil Caracas Commercial Center and San Ignacio Shopping Center are also within 1 mile (2 km). Chacaito Station is 8 minutes by foot and Chacao Station is 14 minutes.

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JW Marriott Hotel Caracas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 56 reviews
Rating 8 - Good. 15 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 3 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Room, staff, pool, gym, dining
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Yvanna

Liked: Amenities, property conditions & facilities
Excelente
Stayed 10 nights in Jun 2025

8/10 Good

saade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , but i would recomend to work in the airconditions in the sleeping rooms , everything else was amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

GILBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 4 nights in Mar 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Bom hotel mas alimentacao cara e ruim
Stayed 2 nights in Feb 2025

10/10 Excellent

José Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Excelente servicio
Stayed 3 nights in Feb 2025

10/10 Excellent

Cuiyan

Liked: Cleanliness, staff & service, property conditions & facilities
The services are reliable
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Comfortable beds. Fully equiped Gym
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Encontre el hotel un poco triste, no tienen algunas comida del menu y las almohadas y colchas no so nuevas
Stayed 2 nights in Oct 2018

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Exceptional hotel
Stayed 1 night in Jan 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Caracas business hotel

We arranged an airport pickup through the hotel as there were safety warnings about using regular taxis. The taxi was at the airport but took us to the wrong Marriott hotel - apparently the same phone number serves both hotels. This required us to hire another taxi to take us from one Marriott to the other, another half hour drive we had to pay for. On arrival we were upgraded to a suite, which was very nice. We made our own arrangements to return to the airport the next day.

8/10 Good

trino, merida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

muy bien

8/10 Good

UpM, Georgetown GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Achtung - Stromausfall

Ich benutze dieses Hotel seit Jahren gemeinsam mit meiner Frau. Man weiss, was man hat und bekommt auch fast alles an Service. Das Peronal ist ausgesprochen freundlich und jederzeit sehr hilfsbereit. Das Restaurant ist hervorragend und bietet an 3 Abenden sog. Buffet = Ein Muss.

8/10 Good

Pedro Hernan, Tunja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, como siempre

Excelente. El mejor hotel para viajes de negocios en Caracas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May be this hotel needs some renovation but the staff there does a good job. Oops please help us understand your rates: prices should be displayed in US$ (rather than in Bolivars which does not mean nothing)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficulties out of the responsability of the hote

Everything very good, friendly helpful staff, but noway to do international phonecalls, and the hotel had no headset with micro to do them by skype

10/10 Excellent

Marcela, San Jose Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectativas superadas

Excelente servicio y atencion . Fueron superadas las expectativas.

8/10 Good

business, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Very Good hotel! Good breakfast! Good location!

4/10 Poor

Rob, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Nice rooms , terrible service

Rooms clean and comfortable Staff courtesy good but level of training etc poor . More staff than customers Check in / out takes an age . Only half a meal arrived in restaurant when we were the only customers . When the other came not cooked . Staff present bill without the price and expect to sign . When asking for the price they didnt know how much - we had to tell them . We stayed 2 nights , 1 at beginning , 1 at end of holiday - the building air conditioning had been broken for the full period so you had to wear a jacket in all common areas as it was so cold Ordering an extra blanket and dressing gown through reception . Had to chase three times over a 2 hour period Unacceptable in general

4/10 Poor

Miguel, New Mexico

Disliked: Staff & service

Never again

The hotel charged my room service to my account in dollars without my authorization. When I went to pay my bill in cash ( local currency) they did not reversed the dollar amount charged in my credit card. This makes my charges to be 60% higher that if they had accepted my cash.