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Cayena-Caracas

4.5 star property
Luxury hotel, walk to Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Cayena-Caracas

Lobby sitting area
Outdoor pool, pool umbrellas, pool loungers
Interior
Deluxe Room, 1 King Bed (Premium)
Buffet
Reviews
9.8

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Av. Don Eugenio Mendoza, entre Calles, José Angel lamas y El Bosque, Caracas, Capital District, 1060
  • Popular LocationAltamira Square8 min walk
  • Popular LocationSambil Caracas Commercial Center20 min walk
  • Popular LocationCentro Comercial Ciudad Tamanaco7 min drive
  • AirportCaracas (CCS-Simon Bolivar Intl. of Maiquetia)43 min drive
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Room options

About the area

Caracas

Cayena-Caracas is located in La Castellana, a neighbourhood in Caracas, and is near a metro station. Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.
Visit our Caracas travel guideOpens in a new window

What's nearby

  • Altamira Square - 8 min walk
  • Plaza los Palos Grandes - 15 min walk
  • Centro de Arte La Estancia - 17 min walk
  • Sambil Caracas Commercial Center - 20 min walk
  • Centro Comercial Ciudad Tamanaco - 7 min drive

Getting around

  • Altamira Station - 9 min walk
  • Caracas Station - 15 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • Modo - 6 min walk
  • Avila Tei - 4 min walk
  • Guerrero Xian - 2 min walk
  • El León - 4 min walk
  • McDonald's - 4 min walk

About this property

Cayena-Caracas

Luxury hotel near Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos
Located close to Altamira Square and Centro de Arte La Estancia, Cayena-Caracas provides a free breakfast buffet, a free daily manager's reception and a rooftop terrace. Treat yourself to spa services, such as reflexology or a sports massage. The on-site Italian cuisine fine-dining restaurant, La Sibilla, offers breakfast, brunch, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), 1 meeting room and smoke-free property
  • Luggage storage, massage treatment rooms and tour/ticket information
Room features
All guest rooms are individually decorated, and offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LED TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • La Sibilla

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 398 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 42-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Cayena-Caracas
Cayena Caracas
Cayena-Caracas Hotel
Cayena-Caracas Caracas
Cayena-Caracas Hotel Caracas

Frequently asked questions

Does Cayena-Caracas have a pool?

Yes, this property has an outdoor pool.

Is Cayena-Caracas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cayena-Caracas?

Self-parking and valet parking are free at this property.

What time is check-in at Cayena-Caracas?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Cayena-Caracas?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Cayena-Caracas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Cayena-Caracas located?

Located in La Castellana, this luxury hotel is within a 10-minute walk of Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square. Centro de Arte La Estancia and Sambil Caracas Commercial Center are also within 1 mi (2 km). Altamira Station is 9 minutes by foot and Chacao Station is 14 minutes.

Cayena-Caracas Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
Stayed 1 night in Jul 2018

10/10 Excellent

T.A, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great location, awesome food
Excellent staff Great locatiom Awesome food Rooms neat and clean Upscale Privacy
Stayed 3 nights in Nov 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class hotel
Incredible hotel, the staff is unbelievably capable and attentive to every detail.
Stayed 3 nights in Oct 2017

10/10 Excellent

la Tartaruga , Tobagp Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confy and safe
Spent 3 days inside with all what was needed. Great attentive service, quality of the products, beautiful enviroment for meetings.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Caracas
If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.

10/10 Excellent

shellie, Midland Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk went out of way to help us on our stay!!!

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent

10/10 Excellent

Art, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great privacy and comfort
Great hotel with great service and maximum privacy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Good hotel.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado
Stayed 2 nights in Dec 2018