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Capetonian Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Capetonian Hotel

Restaurant
Soundproofing, iron/ironing board, Internet, wheelchair access
View from property
Lobby
Soundproofing, iron/ironing board, Internet, wheelchair access

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Gym
  • Housekeeping
  • Laundry
  • Restaurant

Room options

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About the area

Map
Pier Place, Heerengracht, Foreshore, Cape Town, WC, 8001

What's nearby

  • Long Street - 2 min walk - 0.2 km
  • Cape Town International Convention Centre - 3 min walk - 0.3 km
  • Cape Town Cruise Terminal - 11 min walk - 0.9 km
  • Two Oceans Aquarium - 19 min walk - 1.6 km
  • Cape Town Stadium - 3 min drive - 2.4 km

Getting around

  • Rosebank Station - 7 min drive
  • Cape Town Station - 9 min walk
  • Cape Town (CPT-Cape Town Intl.) - 19 min drive

Restaurants

  • ‪Col'Cacchio - ‬4 min walk
  • ‪Starbucks Foreshore Cape Town - ‬4 min walk
  • ‪The Coffee Shop on Long - ‬2 min walk
  • ‪The Granite Lounge - ‬4 min walk
  • ‪Vida E Caffè - ‬2 min walk

About this property

Capetonian Hotel

Upscale hotel near Long Street
Cape Town International Convention Centre and Cape Town Cruise Terminal are located near Capetonian Hotel, which provides a terrace, dry cleaning/laundry services and a gym. Guests can also expect to find babysitting and a restaurant.
You'll also find perks such as:
  • A free local area shuttle, concierge services and luggage storage
  • Tour/ticket information, a front desk safe and multilingual staff
  • 3 meeting rooms and a lift
Room features
All guestrooms at Capetonian Hotel have comforts such as sound-insulated walls and room service.
Other amenities include:
  • Bathrooms with baths or showers

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access

Parking and transport

  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Babysitting
  • Free area shuttle
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower

Food and drink

  • Room service

More

  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Alcohol is not served at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Capetonian Hotel CAPE TOWN
Capetonian Hotel
Capetonian CAPE TOWN
Capetonian
Capetonian Hotel Hotel
Capetonian Hotel Cape Town
Capetonian Hotel Hotel Cape Town

Frequently asked questions

Where is Capetonian Hotel located?

Located in Cape Town City Centre, this hotel is within a 5-minute walk of Long Street and Cape Town International Convention Centre. Adderley Street and Bree Street are also within 10 minutes. Cape Town Station is 9 minutes by foot.

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Capetonian Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 6 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Carl

Liked: Staff & service, property conditions & facilities
The location is great for the ICC, or to nearby city locations. The hotel is dated by comfortable.
Stayed 3 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is nice and friendly. Good location for dining options and shopping. Close to public transportation.
Stayed 7 nights in Sep 2023

6/10 Okay

P

Liked: Room comfort

Average at best

We stayed for one night due to a function in town, and unfortunately, the experience was disappointing. At check-in, we were given the wrong access card, and once we finally got into the room, a series of small issues added to our frustration. Although the room was clean, it felt neglected. The carpets were old and faded, the furniture was outdated, and the bathroom was in need of a makeover. Basic amenities were lacking—there was no two-point plug or adapter, only one coffee cup for two guests, and the advertised mini-bar was empty. While we didn’t expect five-star luxury, the room fell short of expectations, and we didn’t feel it was worth the price.
Stayed 1 night in Nov 2024

6/10 Okay

Mark Lee

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Value for money hotel 20 minutes walk from the waterfront. Advertised as a four star but no better than a two star. The room was nowhere near the standard which was advertised on the website. The safe didn’t work and after 2 days of trying to fix it, we were moved to a better standard room on the 11th floor. No bar in the hotel. The website said free breakfast was included but this it not the case so be warned that breakfast will cost £7 per day in the hotel.
Stayed 10 nights in Feb 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

Everything was just old…the carpets looked sooo worn out, the bathroom randomly made a sound at night which was terrible. Staff is friendly though But out of all the hotels on that strip this would be the one to avoid. Decor also from looked pre 1994.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Revil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Dec 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé Propre
Stayed 5 nights in Oct 2023

6/10 Okay

Fabrice Marceau

Disliked: Cleanliness, amenities, property conditions & facilities
L'hôtel est vétuste, les travaux en cours sont plutôt des réparations, des cables électriques réparés au chaterton, des prises qui court circuitent l'éclairage, la climatisation qui n'envoie que l'air ambiant, pas de chauffage, le personnel est aimable juste ce qu'il faut, nous avons changé 2 fois de chambre (surclassé 2 fois grâce au réceptionniste en soirée très à l'écoute de nous satisfaire) la première fois pas de chauffage, la 2ème, plus d'électricité dans la chambre, le ménage est minimum, ne font pas les poussières, la moquette est vieille et sale, faut réclamer les serviettes, attention en réservant car nous avions pris Breakfast/dinner et au final tout était payant sur place
Stayed 11 nights in Sep 2023

6/10 Okay

Mumtaz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Personalet i respsjon og frokost lokalet var stortsett hyggelige. 1. Mandag 22. mai var noe uhyggelige folk som jobbet der oppførte seg veldig rart og vi følte oss ikke velkomne til frokost den dagen. 2. Vaskepersonalet byttet aldri søppelposer bare plukket ut noe av søppelet og rester lå igjen som ikke luktet godt dagene etter. Håndklestativ var løs og nye hånklær stadig skle ned i badkaret. De fyllte ikke flere ganger kaffe/te poser, måtte hente det i resepsjonen. 3. Vaskeing tilsvarer IKKE 4stjerners hotel max 2stjerners. 4. Standard på romet er for dårlig vedlikeholdt. 5. Strømutak var løs og virket ikke, så vi fikk så vidt en stor skjøteledning rundt på rommet i hele oppholdet, det så ut som en arbeidsplass, det strømutaket ble aldri ordnet .. m.m
Stayed 7 nights in May 2023

4/10 Poor

Gregor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
sehr hellhörig, manchmal kein warmes Wasser, oft schlechtes WLAN, unsichere Umgebung. Achtung: Frühstück war nicht inklusive, obwohl Expedia es bei der Buchung angegeben hat!!

2/10 Terrible

Madeleine Mary

Disliked: Cleanliness, property conditions & facilities
The hotel is not 4* more like 2*. On Expedia when booking it said free breakfast, hotel said not free. The hotel should be closed to review wiring - the place is unsafe - tv and kettle wired into one plug. Worst of all there was a fire and it turned out to be in room 801; we were in 802. Couldn't hear fire alarm, only a faint sound which sounded like a car alarm in the distance. Got out of bed and realised I could smell smoke. Looked out of peep hole and could see smoke in corridor. We got out of room, no sign of a fire escape, saw staff members with fire extinguishers in corridor. It was the very old wall mounted air con unit in 801 which started the fire. I believe we were very lucky, if the fire had spread nearer to the door, I'm not sure we would have been able to get out. Anyway fortunately we were near to the main staircase and we got out to the front of the building. There was no-one telling us what to do, no-one saying where to gather, people going in and out of reception, people using the lifts, some people on balconies not bothering to come down and hotel staff still sitting behind reception. When it was over, we couldn't go back to our room because of the smoke and soot so were moved to another room. Managed to get to sleep and about two hours later we heard a faint alarm again; my friend went down to reception to be told they thought there was a technical problem so they'd switched the system off. Shut it down until electrics are safe and a proper fire procedure
Stayed 7 nights in Jan 2023

2/10 Terrible

John

Liked: Amenities
Disliked: Staff & service
Stayed 9 nights in May 2022

10/10 Excellent

Vlado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very good ratio quality-price. The staff il was extrémale polite although one of the servants’ managers intruded into my room without knocking on the door to check wether the cleaning was done. An awkward situation. The room though was spacious but the shower system statice. A very comfy bed and a balcony. The breakfast was too expensive. Perfect for working travellers.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 13 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
It wasn't clean ,aircon leaking on the carpet. Needs total reform. Shouldn't be a five star hotel. The people who work there were pleasant.
Stayed 5 nights in Feb 2019

6/10 Okay

Randy, West point, ut

Liked: Cleanliness, staff & service, room comfort
Comfortable good location, within walking distance to shopping, and attractions
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic place, the staff were pretty nice and welcoming. Loved the person at the omlette station, she was so nice and friendly.
Stayed 8 nights in Jun 2018