4/10 Poor
Sue P.
5 Mar 2019
This 2 bed apartment is very isolated without transport. Beach is 3kms away and shops over 1km.
First impression was of a very dirty apartment, there were mouse droppings all over the place, and a lot of dust, cobwebs and dead bugs. The fridge/freezer had to be cleaned before we could put food in it. A cleaning lady managed to clean the whole apartment subsequently. The electrics were faulty and either having a shower or using more than 2 appliances in the kitchen caused a daily power failure. All handheld controls such as TV controls and Airconditioner needed to have new batteries to work. Was given instructions on how to keep the mouse/bugs out (stuffing rags under door) and how to reset fuses on arrival, therefore it was obvious these were ongoing problems. The beds were impossibly hard and uncomfortable.
The information on the website said the beach was 1 km away which was incorrect since it proved to be 3km at least. This resulted in spending a large sum of money on taxis since there are no relatively cheap tuk-tuks in Arrossim.
This resulted in a very disappointing holiday. We had paid for 4 weeks but left after 3. We have stayed in Goa many times before and this was the worst experience by far.
The owner was in denial about mouse droppings (and even a dead mouse one day), yet her cleaner was showing us how to keep them out before we reported it to the owner.
Quite a bit of work needs to be done on this apartment in order for it to be a successful rental property. There is even damp in the kitchen. A small refund for the discomfort we experienced, causing us to leave 1 week early and a thank you for the 3 almost new towels we left would have been appreciated.
On the plus side it was a fairly spacious apartment, a very comfortable settee and a lovely rural view to the rear (no doubt home to the mice !)
Sue P.
Stayed 28 nights in Jan 2019