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Reviews of ExcelSuites Residence

4 out of 5
ExcelSuites Residence
93 Boulevard Carnot, Cannes, Alpes-Maritimes

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 74 reviews" "
Rating 8 - Good. 34 out of 74 reviews" "
Rating 6 - Okay. 13 out of 74 reviews" "
Rating 4 - Poor. 5 out of 74 reviews" "
Rating 2 - Terrible. 6 out of 74 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Michael, Victoria, Australia

Liked: Cleanliness, staff & service
We shared in a 2BR Apartment with travelling partners at a time which coincided with a Short Film Festival. As such, accommodation was expensive and hard to find. The apartment itself was spacious enough overall, but the bedrooms were so small that we had to leave our luggage in the living room. Bathrooms were also shared. Location was on the main street, but well away from main tourist area near the beach.
Stayed 1 night in Oct 2018
Response from Barbara on 13 Nov 2018
Dear Michael, Thank you for your review , We are happy for your comment of the size of the appartment, your appartment was 65 m² with two bedrooms and two bathrooms . You had a little office in your room that it was possible to put the baggage inside. We will be very happy to see you again . Best regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannes
Response from Barbara on 18 Apr 2018
Thank you Katie! For this comment, We hope to see you soon in our hotel .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 3 nights in Mar 2018

4/10 Poor

Hichem, Montreal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
4 stars hotel, hardly deserves 3
Everything is old in this hotel. Starting from the elevator to the rooms. Parking isn't free, you have to pay 12euro. The room wasn't clean. Room size was ok for a family however we felt like being in a 2 stars hotel. Doesn't worth half of the price we paid.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels ive stayed in. Wifi was bad. Rooms were not comfortable. Had a strange odor. No iron available my entire stay. Would not recommend.
Stayed 1 night in Aug 2017

8/10 Good

Pamela

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Value for money,bit dated, little too far out
The apartment we were allocated on arrival late at night had not been cleaned. We were immediately given an upgrade to a duplex which was bigger and had an extra room and bathroom. The kitchen was not well supplied but did have glasses and some utensils. Not very clean however. Cleaning in general was poor. The reception staff were excellent in sorting out any issues and very helpful. The location is not walkable to the Croisette but there are buses for €1.50 single or get a 3 day unlimited ticket for €7, a real bargain. Nice small cafe nearby for breakfast and small supermarket open late at night.

4/10 Poor

tzigane, New York, NY

Liked: Staff & service
Did not live up to what was promised
When I booked the hotel I paid for a room with a balcony. However my room had no balcony. For what I paid, any extra amenity would have been welcome. When I tried to get a credit through Expedia I was denied.

2/10 Terrible

Bradley

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible experience, I do not recommend!
Horrible experience. I booked this hotel in a beach city specifically for the 3 rooftop hot-tubs advertised. I arrived to find the hot-tubs were drained and non-operational. In addition the WIFI is horribly slow and unusable, and the room is dated. We left immediately because this hotel was so bad, yet the management refused to refund any portion of our money.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. The owner is helpful.

8/10 Good

Helen, Hurst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived the hotel was all locked up and in darkness. Fortunately some locals helped out and we managed to call an emergency number. Reception closes at 9pm !!!! It is a LONG walk to the sites and harbour

8/10 Good

Vicky, Winsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great apartment with balcony, really clean and spacious. Around a 15 to 20 minutes walk to the beach and main restaurant and bars. Is on a bit of a hill walking back up but as long as you aren't carrying heavy bags it wouldn't be a problem! Would definitely stay here again.

10/10 Excellent

ALBERT AND NELLY

Liked: Cleanliness, staff & service, room comfort
GREAT
Very nice and clean hotel. Kudos to the staff. Great stay. Comfortable. Small elevator..

8/10 Good

Brian B.

Liked: Cleanliness, staff & service
Special Occasion Family Trip
Hotel met our expectations however a second shower for a family suite is necessary. It was clean, friendly and breakfast was sufficient. The location is a 20 minute walk - up hill on way back. Cannes was experiencing a heat wave so perhaps not an issue at regular temperature. We really enjoyed our holiday. We will definitely holiday here again.

6/10 Okay

SteveNL

Liked: Cleanliness, staff & service
Businessman/workman sojourn
Staff and management are fantastic, English is not their native tongue. Being more accustomed to 4-star hotels in USA, this is not the place when traveling with my wife -she will be upset with the small everything from a closet for a toilet to a small shower area. Room is totally clean and stark. Only parking is offset which hotel provides an elevator to move your car between 3 floors. As a businessman/workman who needs to leave in the area for a period of time, this is an ideal place to stay. Great bakeries and restaurants that are inexpensive and totally convenient.

8/10 Good

bruno luiz, Beijing, China

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in Cannes but beware of horrible wifi
Nice little hotel in Cannes. staff are super friendly and helpful. The only complain I have is that the wifi connection is horrible and barely works in the rooms...this should be disclosed to guests on their hotel.com page. when I asked the staff about it they said that it works well in the reception and that I can try to connect to it in the room, if it doesn't work, I can use it in the reception area. That's a very stupid answer. If that's the case then it's the hotel's obligation to clearly state this in their profile page. Hotel is about 15 minute walk to the beach and about 4 minutes to the closest bus stop.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero wifi in-room - Truly for a budget traveler
Staff were quite friendly and the rooms are decent if you are looking for a very base level budget option that is simply mostly clean and spacious. The in-room wifi advertised was nonexistent in my room on the third floor so I spent a large part of the evening using it in the dark lobby. When I asked about the fridge not being on, I was told that normally they charge more for its use. However, I did receive a call from the receptionist later saying I could just turn the fridge on myself. Overall very tidy, but there was a small bug constantly running in and out of cracks in the walls in the bathroom. I did not feel the stay was worth the value of purchase, but it could have been worse. About a 15 minute walk to the train station/20 to the harbor.

10/10 Excellent

Diane, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At Home on the French Riviera
This small hotel is walking distance downhill to Cannes shopping and beach and a very quick bus ride uphill after dinner. It's so easy to hop on the bus for a few Euro after sight seeing all day. The hotel is very clean with friendly staff. The extra buffet breakfast is simple, and is enough to last until a late lunch. The buffet is carefully watched over and replenished immediately by caring staff. Eric who mans the front desk is very helpful and courteous. The rooms are quite clean and maintained daily. The room we booked had two bedrooms, a bathroom, and a bathing room, a living room with a fold out bed, a kitchenette, and a small dressing or office room. There were also two small balconies off one of the bedrooms, and the dining area. There was also plenty of storage. It was a very comfortable place to come back to after a day at Cannes.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced for location
You can find much nicer hotels closer to the sea for less money.

8/10 Good

Mr A

Liked: Cleanliness, staff & service, room comfort
Great break it was , the staff are very friendkly
i totally enjoyed my stay, great value for money, and with parking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cheick Omar

Liked: Cleanliness, room comfort
Bien
Bien
Stayed 1 night in Aug 2020

2/10 Terrible

Jean Michel

Stayed 3 nights in Sep 2020

2/10 Terrible

Verified traveller

Business traveller
Médiocre !
Établissement mediocre, ils peuvent largement enlever 2 étoiles ! Réceptionniste exécrable Télé des années 20 avec 3 chaines : BFM et 2 chaines italiennes. Clim defectueuse Obligée de changer 3 fois de chambre. Bruits désagréables incessants Odeurs désagréables que ce soit les draps/serviettes ou même en entrant dans la suite Fenêtre de la chambre donnant sur le couloir, super intimité En ouvrant l'eau de la baignoire, elle sort jaunâtre Seche cheveux defectueux Bref une catastrophe ! Plus jamais !
Stayed 2 nights in Sep 2020

6/10 Okay

Abibol

Travelled with family
Disliked: Room comfort
Tres decevant
Ce sejour a ete decevant. Pour un hotel 4 etoiles cest une catastrophe. A mon avis il y a auto attribution des etoiles. Ce nest juste pas possible qje qui que ce soit de sensé leur ait donne 4 etoiles!! - tele ne fonctionne pas - lit bebe cassé - pas assez de femmes de chambre pour avoir un menage quotidien - pas de the ni de cafe a disposition dans la chambre - climatiseur mobile et non intégré. Ne refroidit que le salon pas les chambre. Une chaleur etouffante la nuit !! - vaisselle carrement insuffisante !! - pas de materiel pour nettoyage (balai, produit dentretien, eponge, poudre pour lave vaisselle ...) - ascenseur parfois en panne (heureusement qu'on netait que au 2e etage ...) - chambre minuscule difficile de circuler - hotel ininteressant, pas de bar, restaurant rien (et ca se dit hotel 4 etoiles) - pas detendoir pour etendre le linge alors quil y a une machine a laver (payante bien sur alors que sur le site cest sense etre integre dans la chambre) Bref yavait rien de bien, ce sont des beaux parleurs et menteurs cest honteux
Stayed 11 nights in Aug 2020

4/10 Poor

vincent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Déçu
Ménage pas fait ascenseur ou le bas de la porte ne ferme pas une seule chaine TV ne mérite pas 4 etoiles
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet var skittent. Ikke et 4-stjerners hotell. Mer som 2 stjerner. Flere frekke i resepsjonen. Ingen av de 3 boblebadene fungerte. Takterrassen var skitten, trappen var knekt og vannet i boblebadene var brunt og grumsete. Rommet ble ikke støvsugd på en hel uke. De vasket ikke opp med såpe i oppvaskemaskinen. Det var flere insekter og var generelt et veldig skuffende hotell ut fra det man forventer fra bilder.
Stayed 7 nights in Jun 2019

10/10 Excellent

Aida, Paris

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Petit quelques soucis avec la télévision , mais au sinon très propre et très spacieux.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Laura Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Chalom

Liked: Room comfort
Stayed 1 night in May 2018

4/10 Poor

Rasmus

Disliked: Room comfort
Stay away

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Barbara on 13 Nov 2018
Thank you !

6/10 Okay

Mike

Liked: Cleanliness
Disliked: Property conditions & facilities
leider macht der einzige 3 Personenlift die ganze Nacht einen riesen Krach. Hotel ohne Hotelbar. Zimmer war klein aber für den Preis OK. In 10 min ist man zu Fuss im Zentrum von Cannes. Einer von 3 Jacuzzi war nicht in betrieb, war defekt.
Stayed 2 nights in Sep 2017

8/10 Good

Julien

Liked: Staff & service, property conditions & facilities, room comfort
bon hôtel appartement
rapport qualité /prix intéressant. hôtel propre dans son ensemble mais mérite un petit coup de rafraîchissement. appartement spacieux avec terrasse. le jacuzzi sur les toits est sympathique. télévision avec accès à aucune chaîne tv.
Stayed 1 night in Jul 2017

10/10 Excellent

Teruhisa

Liked: Staff & service, property conditions & facilities, room comfort
広い部屋です。
友人の家から歩いて2分と言う立地で選びました。 カンヌの街からはそこそこ離れていると思います。 自動車で行ったのですが専用駐車場は満車状態でしたので友だちの家の駐車場に駐車させてもらいました。 カンヌの街の観光で行かれる方はあまりお勧めいたしかねますが長期滞在であれば部屋も広くて快適です。 スタッフの方の中にはきれいなイギリス英語を話せるスタッフさんもいたので言葉で困ることはありませんでした。 皆さん親切でした。 但し、部屋の清掃基準は少し・・・。
Stayed 2 nights in Jul 2017
Response from Barbara on 13 Nov 2018
Thank you !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kime, Dijon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil
Durant le festival des jeux de cannes le personnel a été très accommodant avec nous.

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon kitchenette
Un we de 3 jours hors saison. Bon apparthotel. Vaisselle non présente dans le studio mais fournie à la demande. Personnel très serviable et disponible. J'y retournerai.

8/10 Good

Alan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Var greit nok stod i hotell beskrivelsen at det var boble bad på terrassen men det var en terrasse for seg selv med tre andre boble bad og tempra turen var iskald så dette var dårlig!!! Var også en del små fluer på rommet!!!! Kunne ha vært pusset opp litt både her og der...

10/10 Excellent

elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien
Séjour très agréable,nous avons été très bien accueillis. Nous étions en famille et on n'y retournerait bien volontiers A recommander

10/10 Excellent

Michel, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel tres sympa et bon rapport qualité prix
Tres bien installer

6/10 Okay

Yahia, Marseille

Liked: Cleanliness, room comfort
Disliked: Staff & service
Excellent
Excellent sejour a canne !!!!!

6/10 Okay

rodolfo, IT

Liked: Staff & service
Passabile
Dalla descrizione on-line me lo aspettavo migliore. Ho incontrato grande difficoltà a trovare un bar o ristorante vicino all'hotel.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stor fin lägenhet
Fin och stor lägenhet med pentry för enkel matlagning. Lugnt och bekvämt ca 10 min promenad till city och stationen. Hit kommer jag gärna igen för att shoppa och resa runt på rivieran. Lite längre till den fina sandstranden mot väster så är syftet att bara bada skulle jag bo på ett hotell närmare havet.

8/10 Good

Siumara Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martine, cannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant, hôtel proche du centre,
Très bon accueil, tout est réuni pour passer un séjour agréable. Chambre très spacieuse, aucun problème de bruit malgré le boulevard. De plus en 10 minutes on est au centre de Cannes et pour les moins courageux des bus à proximité. J'y reviendrais. Seule chose à améliorer la diversité du buffet pour le petit déjeuner