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Aparthotel

Torre Yaxche 39

3.0 star property
Aparthotel with free parking, steps from Las Plazas Outlet Cancun

Photo gallery for Torre Yaxche 39

Reception
Interior
Comfort Apartment, City View | Living area
Comfort Apartment, City View
Hallway

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroomSleeps 223 sq m

Popular amenities

  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services
  • City view

Add dates for prices

About this property

Torre Yaxche 39

Aparthotel with free parking, steps from Las Plazas Outlet Cancun
Dry cleaning, a communal living room and free self-parking are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment offers free WiFi, a plasma TV with cable channels and free bottled water. A safe, a shower and a desk are among the other amenities that guests will find. Housekeeping is available on request.
Torre Yaxche 39 offers 15 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch plasma televisions come with cable channels.

Bathrooms include a shower. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Languages

Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room

Entertainment

  • 42-inch plasma TV with cable channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 4 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Safe

Location highlights

  • In a shopping district
  • In the city centre
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:00 AM - 7:00 PM)
Guests will receive lockbox information
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights, lock the doors and return the keys
Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Smoking

Smoking is not permitted

Payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen fee: MXN 280 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Torre Yaxche 39 Cancun
Torre Yaxche 39 Aparthotel
Torre Yaxche 39 Aparthotel Cancun

About the area

Located in Downtown Cancun, a neighbourhood in Cancun, Torre Yaxche 39 is in a shopping district. Las Plazas Outlet Cancun and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Tortuga Beach. Don't miss out on a visit to Ventura Park Cancun.
Visit our Cancun travel guideOpens in a new window
View more Aparthotels in CancunOpens in a new window
Map
Chacmultun, Cancun, QROO, 77507

What's nearby

  • Las Plazas Outlet Cancun - 6 min walk - 0.6 km
  • Plaza 28 - 2 min drive - 2.1 km
  • Plaza Las Americas - 3 min drive - 3.1 km
  • Ultramar Ferry Puerto Juárez - 9 min drive - 6.7 km
  • Langosta Beach - 13 min drive - 10.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • Pasticeria Tentazioni
  • ‪Starbucks - ‬9 min walk
  • ‪Los Abuelos Campestre - ‬11 min walk
  • ‪La Taberna - ‬9 min walk
  • ‪Toks - ‬10 min walk

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Torre Yaxche 39 Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.8/10

Cleanliness

9.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent condition of the rooms and elevator for ease of coming in and out during stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 8 nights in May 2025

10/10 Excellent

BRYCE

Liked: Cleanliness, amenities, property conditions & facilities, communication
From the moment we arrived, this hotel completely exceeded our expectations. The room was not only beautiful and impeccably clean, but it also had a warm, welcoming vibe that made us feel instantly at home. The design and comfort alone would earn five stars — but it was the people here who truly made our stay unforgettable. During our time in Cancún, we faced some unexpected and difficult events. The staff went above and beyond to support us — showing real compassion, patience, and generosity. They didn’t just do their job, they genuinely cared. Whether it was helping us navigate a tricky situation, checking in to see if we were okay, or simply making sure we had what we needed — they treated us like family, not just guests. Every detail, from the peaceful atmosphere to the thoughtful service, reflected a level of care that’s rare to find. I can’t thank them enough for everything they did for us. This place didn’t just give us a place to sleep — it gave us a sense of safety and kindness when we needed it most. And not to mention, the view from our room was on another level. Though we didn’t face the sea, the massive bay window behind our bed framed the most stunning west-facing sunset I’ve ever seen. If you’re considering coming to Cancún, don’t even bother looking at the all-inclusive resorts — if you want a real, authentic experience and the most beautiful view of the city, this is the one. Highly, highly recommended.
Stayed 10 nights in Jul 2025

10/10 Excellent

Mahfuz

Liked: Cleanliness, room comfort, communication

Clean and Nice Place

It's a nice apartment with a fridge. Service was prompt but it has to be with the Hotel.com app only. There should be one microwave in the common area. And it's hard to communicate as the doorman and host do not speak English. I had to use the translator a lot. Otherwise it's a nice place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aurora

Liked: Cleanliness, amenities, property conditions & facilities, communication
El personal fue muy amable con nosotros y bastante accesible, el lugar esta muy bonito aunque a simple vista se ve sencillo ya cuando lo ves bien tiene unos murales super bonitos, lugares de descanso y en general nos gustó para desconectarnos un rato. La ubicación esta muy buena ya que tiene la plaza outlet cerca, a la vuelta de la esquina hay un oxxo y puedes tomar la ruta de la zona hotelera caminando un par de cuadras, enfrente tiene un parque muy lindo para ir a caminar o ejercitarse y la zona me pareció segura en general.
Stayed 1 night in Aug 2025

8/10 Good

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Audrey

Disliked: Cleanliness
Stayed 6 nights in Apr 2025

8/10 Good

MARICELA

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Mar 2025

10/10 Excellent

María de Lourdes

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, communication
Very good condition
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bastante Excelente, Muy buena comunicación con la operadora, y en la tarde tienen seguridad por si requieres salir y regresar en la noche
Stayed 1 night in Feb 2025

8/10 Good

Jesus Nicolas

Liked: Cleanliness, communication
Stayed 1 night in Mar 2025

10/10 Excellent

Genesis Alejandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Estuvo excelente! Me encantó. Muy económico y limpio, la dicho fue lo máximo.
Stayed 1 night in Feb 2025

8/10 Good

Marcelo

Liked: Cleanliness, room comfort
El lugar muy confortable, limpio y en muy buenas condiciones, no es un hotel es tipo Airbnb, se nos dificultó un poco comunicarnos para que nos den acceso, porque los domingos no hay recepción, pero lo demás perfecto
Stayed 1 night in Mar 2025

10/10 Excellent

PAOLO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente ! Todos muy amables, Todo limpio Todo Nuevo , en una calle silenciosa, internet Bien ,duchar caliente, cama comoda,oxxo a 3 minutos

6/10 Okay

Erick

Liked: Amenities, property conditions & facilities, communication
Me bolveria a quedar , todo bien , lo unico es que se escuchaba asta cuando se sonaban la nariz, las paredes son de tablarroca, quisa con dadornos acusticos mejoraria un poco. De ahi en fuera todo vien .
Stayed 2 nights in Jan 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Dec 2024

4/10 Poor

Jana

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

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