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Smart Cancun The Urban Oasis

4.0 star property
Upscale Mediterranean hotel near Plaza 28
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Smart Cancun The Urban Oasis

Photo gallery for Smart Cancun The Urban Oasis

Outdoor pool
Front of property
In-room safe, laptop workspace, iron/ironing board
Daily buffet breakfast for a fee
Reception

Overview of Smart Cancun The Urban Oasis

Reviews
7.6

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
The price is NZ$189
Price available on 27/4/2024

Check out the area

Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park6 min walk
  • Popular LocationPlaza Las Americas3 min drive
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive
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Room options

View all photos for Room (Smart Non Refundable)

In-room safe, laptop workspace, iron/ironing board

Room (Smart Non Refundable)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Smart Plus Breakfast Included

In-room safe, laptop workspace, iron/ironing board

Smart Plus Breakfast Included

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Smart

In-room safe, laptop workspace, iron/ironing board

Smart

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Close to Plaza Las Americas

Front of property - evening/night

Krystal Urban Cancun & Beach Club

Downtown Cancun
Pool
Free WiFi
Restaurant
Air conditioning
7.4 out of 10, Good, (1167)
The price is NZ$156
per night
3 May - 4 May
Krystal Urban Cancun & Beach Club

About the area

Cancun

Smart Cancun The Urban Oasis is located in Downtown Cancun, a neighbourhood in Cancun, and is near the airport and near the beach. Plaza 28 and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Turtle Beach and Langosta Beach. Ventura Park Cancun and Extreme Adventure are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Las Palapas Park - 6 min walk
  • Plaza 28 - 19 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Cancun Mall - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • Ty-Coz - 3 min walk
  • Taqueria Coapenitos - 4 min walk
  • Pizza Hut - 4 min walk
  • Church's Chicken - 4 min walk
  • La fonda de la tulum - 5 min walk

About this property

Smart Cancun The Urban Oasis

Upscale hotel located in Downtown Cancun
Close to Plaza 28, Smart Cancun The Urban Oasis provides a poolside bar, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at Bites, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a gym.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a lift and meeting rooms
  • A 24-hour front desk, tour/ticket information and concierge services
  • Guest reviews give good marks for the helpful staff and location
Room features
All 132 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 22 for adults and USD 8 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bites

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 7 floors
  • Building
  • Built in 1985
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 16 to 22 for adults and from USD 8 to 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Free WiFi in public areas has a 1-device limit

Property is also known as

Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Oasis Cancun
Smart Cancun by Oasis
Smart Cancun The Urban Oasis Hotel
Smart Cancun The Urban Oasis Cancun
Smart Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

Does Smart Cancun The Urban Oasis have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Smart Cancun The Urban Oasis?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at Smart Cancun The Urban Oasis on 27 Apr 2024 start from NZ$188.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Smart Cancun The Urban Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smart Cancun The Urban Oasis?

Self-parking is free at this property.

What time is check-in at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Smart Cancun The Urban Oasis?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Smart Cancun The Urban Oasis located?

Located in Downtown Cancun, this hotel is within 1 mile (2 km) of Mercado 23, Plaza 28 and Puerto Cancun Marina Town Center. Ultramar Ferry Puerto Juárez is 2 mi (3.3 km) away.

Smart Cancun The Urban Oasis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1000 reviews" "
Rating 8 - Good. 327 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kamee

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Linfeng

Liked: Cleanliness, staff & service, amenities
Old in the room
Stayed 1 night in Mar 2024

10/10 Excellent

Svetlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am the return customer, it means that the place fits my needs and expectations. I'd like to praise the people who work there, thanks for your service!
Stayed 9 nights in Feb 2024

2/10 Terrible

Peter

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The check in process took 40 minutes
Stayed 1 night in Feb 2024

8/10 Good

shanice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Poor water pressure. Inconsistent availability of hot water and wifi. Unfunctional gym equipment. Nice and calm pool area. Staff are mostly very nice. Area is not pretty but there are many convenient stores restaurants and grocery stores nearby. Property needs a face lift but I would still come back.
Stayed 9 nights in Jan 2024

8/10 Good

Mahmoud

Stayed 1 night in Jan 2024

2/10 Terrible

Christine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi available and would not provide an extra blanket
Stayed 3 nights in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Kishore

Disliked: Cleanliness, staff & service, property conditions & facilities
Its cold water...heater wasnt working. Elevator was super narrow and it was forever wait. No dining. You got to wait forever. Internet was super slow. I would never recommend.
Stayed 1 night in Dec 2023