- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great. Food was fair. Would go back to it
Stayed 5 nights in Feb. 2020
Photo gallery
Reviews
Exceptional
447 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO
What's nearby
- Garrafon Natural Reef Park
- 1 min walk
- Dolphin Discovery
- 16 min walk
- Cancun Underwater Museum (Isla Mujeres)
- 4 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)
- 86 min drive
Choose dates to view prices
Book online or call:
+64 9913 4658Deluxe Room, Ocean View
Room Amenities
- Ocean view
- Sleeps 2
More detailsSuperior Room, 1 King Bed, Ocean View
Room Amenities
- Ocean view
- Sleeps 2
More details
About this area
Isla Mujeres
Located in Isla Mujeres, Izla Hotel is on the beach. Dolphin Discovery is a popular attraction and the area's natural beauty can be seen at Garrafon Natural Reef Park and Norte Beach. Looking to enjoy an event or a game while in town? See what's happening at Fernando Toro Valenzuela Stadium or Beto Avila Baseball Stadium.
What's nearby
- Garrafon Natural Reef Park - 1 min walk
- Dolphin Discovery - 16 min walk
- Cancun Underwater Museum (Isla Mujeres) - 4 min drive
- Norte Beach - 9 min drive
- Cancun Convention Center - 77 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 86 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self parking
Return airport shuttle (surcharge)
Food and drink
2 restaurants
2 bars/lounges and 1 poolside bar
Room service available
Things to do
Fitness centre
Outdoor pool
Spa services
Family friendly
Outdoor pool
Rollaway/extra beds (surcharge)
Conveniences
Gift shop/newsstand
Reception hall
Guest services
Concierge services
Hair salon
Luggage storage
Tour/ticket assistance
Wedding services
Languages spoken
English
Spanish
Business services
Conference centre
Outdoors
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Terrace
Spa
4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - swedish
Massage/treatment rooms
Shared men/women areas in public bath
More
Beach towels
Smoke-free property
Room amenities
Bedroom
Linens
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Bathrobes
Free toiletries
Shower
Towels
Entertainment
40-inch flat-screen TV
Food and drink
Free bottled water
Outdoor space
Balcony
More
Connecting rooms available
Phone
Slippers
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 30.0 per day.
- Cots (infant beds) are not available.
Payment types
Important information
Fees
- A damage deposit of USD 200 will be collected before check-in.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
Pool access available from 8 AM to 8 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property us nice. Quiet and away from downtiwn noise.
Stayed 2 nights in Feb. 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so warm and wonderful! They made us feel welcome and comfortable. We would definitely stay there again. The property is beautiful and has everything you would ever need! So comfortable!
Stayed 7 nights in Feb. 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Hotel was great. We did partake of breakfast buffet and it was okay. Overall a very good experience.
Stayed 6 nights in Feb. 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Disappointing beach and disappointing breakfast selection. All staff was exceptional and they treated us to some very thoughtful surprises for our anniversary. Overall a very nice property but will most likely not come back due to the lack of beach.
Stayed 5 nights in Feb. 2020
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