Hotel Hacienda de Castilla

3.0 star property
Hotel with an outdoor pool, near Ultramar Ferry Puerto Juárez

Choose dates to view prices

Photo gallery for Hotel Hacienda de Castilla

Outdoor pool, pool loungers
Lobby
Property amenity
Interior
Standard Room, 2 Double Beds
Hotel Hacienda de Castilla, in Downtown Cancun's center, offers a welcoming library and on-site restaurant. Enjoy a peaceful retreat at the outdoor pool. Multilingual staff assist guests in discovering nearby attractions that previous visitors have particularly appreciated.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$59
includes taxes & fees
19 Sept - 20 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
Private bathroom
Cable/satellite channels
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • 16 sq m
  • Sleeps 4

Room Standard

  • 16 sq m
  • Sleeps 4

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About the area

Map
Calle 17, Sm. 64, Mza. 23, Lotes 9 al 14, Cancun, QROO, 77524

What's nearby

  • Las Palapas Park - 18 min walk - 1.5 km
  • Plaza 28 - 3 min drive - 2.2 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.8 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Puente Puerto Juárez - ‬9 min walk
  • ‪Donceles 28 - ‬11 min walk
  • ‪taqueria bonampak - ‬7 min walk
  • ‪Tacos Beef - ‬10 min walk
  • ‪Fantasy - ‬7 min walk

About this property

Hotel Hacienda de Castilla

Hotel near Langosta Beach
Take advantage of a library, a bar and a restaurant at Hotel Hacienda de Castilla. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sunloungers
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Laundry services, multilingual staff and 1 meeting room
  • A front desk safe, a 24-hour front desk and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Hacienda de Castilla include comforts, such as air conditioning, as well as
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 170 for adults and MXN 130 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Hija de Villa

Things to do

  • Billiards/pool table
  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 250
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 100 per pet, per night
2 total (up to 20 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately MXN 170 for adults and from MXN 130 for children
  • Airport shuttle fee: MXN 1000 per room (one-way)
  • Pet fee: MXN 100 per pet, per night
  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hacienda de Castilla
Hacienda de Castilla Cancun
Hotel Hacienda de Castilla
Hotel Hacienda de Castilla Cancun
Hotel Hacienda Castilla Cancun
Hotel Hacienda Castilla
Hacienda Castilla Cancun
Hacienda Castilla
Hacienda De Castilla Cancun
Hotel Hacienda de Castilla Hotel
Hotel Hacienda de Castilla Cancun
Hotel Hacienda de Castilla Hotel Cancun

Frequently asked questions

Does Hotel Hacienda de Castilla have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Hacienda de Castilla?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Hacienda de Castilla on 19 Sept 2025 start from NZ$51.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hacienda de Castilla pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of MXN 100 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Hacienda de Castilla?

Limited spots are available.

What time is check-in at Hotel Hacienda de Castilla?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of MXN 250 (subject to availability).

What time is check-out at Hotel Hacienda de Castilla?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hotel Hacienda de Castilla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1000 per room applies.

Where is Hotel Hacienda de Castilla located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Séptimo Día Adventist Church and Mercado 23. Museo Iconografico de la Carrera Panamericana and Benito Juarez Municipal Building are also within 1 mile (2 km).

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