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Hotel Alux Cancun

3.0 star property
Hotel with a 24-hour front desk, near Plaza 28

Photo gallery for Hotel Alux Cancun

Room | View from room
Lobby sitting area
Exterior
Room
Lobby sitting area

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$69
includes taxes & fees
22 Aug - 23 Aug

Room options

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Room

Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Digital channels
Daily housekeeping
  • 13 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Avenida Uxmal 21 Supermanzana 23, Manzana 3, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 3 min walk - 0.3 km
  • Plaza 28 - 13 min walk - 1.1 km
  • Plaza Las Americas - 2 min drive - 2.2 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.5 km
  • Ultramar Ferry Puerto Juárez - 6 min drive - 3.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪La Parrilla - ‬4 min walk
  • ‪Church's Chicken - ‬1 min walk
  • ‪Subway - ‬2 min walk
  • ‪Porky's Tacos - ‬4 min walk
  • ‪Las Quekas - ‬1 min walk

About this property

Hotel Alux Cancun

Hotel near Plaza 28
Close to Plaza Las Americas, Hotel Alux Cancun has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Luggage storage, a front desk safe and tour/ticket information
  • A 24-hour front desk
Room features
All guest rooms at Hotel Alux Cancun include comforts, such as air conditioning, in addition to
Other conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with digital channels

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Alux Cancun
Hotel Alux
Alux Cancun
Hotel Alux Cancun Hotel
Hotel Alux Cancun Cancun
Hotel Alux Cancun Hotel Cancun

Frequently asked questions

Is Hotel Alux Cancun pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Alux Cancun?

As of 22 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Alux Cancun on 22 Aug 2025 start from NZ$69.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alux Cancun?

Hotel Alux Cancun doesn't offer parking.

What time is check-in at Hotel Alux Cancun?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alux Cancun?

Checkout is at 11 AM.

Where is Hotel Alux Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza 28. Benito Juarez Municipal Building and Mercado 23 are also within 10 minutes.

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Hotel Alux Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 104 reviews
Rating 8 - Good. 40 out of 104 reviews
Rating 6 - Okay. 25 out of 104 reviews
Rating 4 - Poor. 8 out of 104 reviews
Rating 2 - Terrible. 11 out of 104 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robbie

Liked: Staff & service, amenities, property conditions & facilities
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Stayed 1 night in Dec 2022

2/10 Terrible

Phetnikone

Disliked: Property conditions & facilities
We arrived at 11:30pm in Cancun airport and reached the hotel front door by 12:10am. No one at front desk. We can see thru the locked door. We called 2-3 times, no one pick up phone. But there was someone behind us doing a midnight delivery. He was able to text front desk and 10 minutes later a lady came to open door and check us in. If there was no delivery guy there, we would have not got in. The delivery guy had the lady cellphone #. We have front desk number. We can hear the phone rings when we call hotel.
Stayed 1 night in Jun 2025

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort

Noisey but great location.

Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
Stayed 1 night in Jan 2024

8/10 Good

Brian

Liked: Cleanliness
Disliked: Amenities
It was old school and an authentic experience. Don't ever let the chains take over. They Suck.!!
Stayed 1 night in Aug 2023

6/10 Okay

Eugene

Disliked: Amenities
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Stayed 1 night in Sep 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
La habitación estaba bien, está bien ubicada.
Stayed 2 nights in Jul 2025

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia agradable.
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Jun 2025

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Leonel

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

2/10 Terrible

MARTIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hugo

Liked: Staff & service, amenities
el aire acondicionado muy ruidoso y la tv no encendio
Stayed 1 night in May 2024

2/10 Terrible

Cesar Alfonso

Disliked: Cleanliness, amenities, property conditions & facilities
Está cerca de la central pero no había agua caliente, solo fria y bien fria, no volvería a hospedarme a menos que no encontrase otra opción
Stayed 1 night in Jan 2024

2/10 Terrible

MARCIO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não compensa

Queria apenas um hotel ao lado do terminal ADO. Objetivo atingido, mas este hotel é muuuuito ruim. Atendimento péssimo, com os funcionários atendendo sem vontade, quarto ruim. A noite o barulho da rua não para, com polícia, alarme, gritaria, etc. Se tivesse que ficar por aqui de novo escolheria outro hotel. Ah, só aceita pagamento em dinheiro.
Lobby
Não sei o que é essa área. Imagino que deveria ser uma sala para comer.
Stayed 1 night in Dec 2023

2/10 Terrible

Martin

Stayed 1 night in Dec 2023

8/10 Good

Ernesto Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Dean

Stayed 1 night in Dec 2023

2/10 Terrible

Beatriz

Stayed 1 night in Nov 2023

10/10 Excellent

Riquelmis

Disliked: Cleanliness
Ahi cucarachas en el baños
Stayed 3 nights in Nov 2023

10/10 Excellent

Felipe

Stayed 2 nights in Oct 2023

2/10 Terrible

Cynthia yaylen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No se puede pagar con tarjeta
Stayed 1 night in Oct 2023

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay papel de baño, la sabana de una cama manchada, la chica de recepción muy lenta
Stayed 1 night in Sep 2023

8/10 Good

Cynthia

Stayed 1 night in Aug 2023

8/10 Good

Arafat

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien por el precio pagado!
Stayed 1 night in Jun 2023