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Grand Royal Lagoon

3.0 star property
Lakefront hotel with marina and 24-hour front desk

Choose dates to view prices

Photo gallery for Grand Royal Lagoon

Outdoor pool
Lobby sitting area
Property grounds
Sun deck
Standard Room, Pool View ( subject to availability)
The Grand Royal Lagoon offers a picturesque marina setting with peaceful garden grounds and a refreshing outdoor pool. Travelers appreciate the convenient WiFi, express check-in, and the property's proximity to La Isla Shopping Mall that previous guests have frequently praised.

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sept 26 - Sept 27
Check availability for tonight Sept 26 - Sept 27

Tomorrow

Sept 27 - Sept 28
Check availability for tomorrow Sept 27 - Sept 28
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability)

Standard Room, Pool View ( subject to availability)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Daily housekeeping
Desk
Iron/ironing board
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard

  • 25 sq m
  • Sleeps 4

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About the area

Map
Calle Quetzal No 8-a, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 19 min walk - 1.6 km
  • Tortuga Beach - 3 min drive - 2.1 km
  • Forum Beach - 3 min drive - 2.1 km
  • Gaviota Azul Beach - 4 min drive - 2.1 km
  • La Isla Shopping Mall - 8 min drive - 5.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬7 min walk
  • ‪Taqueria Los Chachalacos - ‬3 min drive
  • ‪The Surfin Burrito - ‬6 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬12 min walk
  • ‪Chopstick - ‬5 min drive

About this property

Grand Royal Lagoon

Hotel near Cancun Convention Center
Close to Forum Beach and Tortuga Beach, Grand Royal Lagoon provides a marina, a terrace and a garden. Free WiFi in public areas and a restaurant are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking and extended parking
  • Limo/town car service, express check-out and express check-in
  • Babysitting (surcharge), tour/ticket information and motorised watercraft on-site
Room features
All guest rooms at Grand Royal Lagoon boast comforts, such as air conditioning, as well as amenities, such as safes and room service.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Marina
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out fee: MXN 450 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Frequently asked questions

Does Grand Royal Lagoon have a pool?

Yes, this property has an outdoor pool.

Is Grand Royal Lagoon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Royal Lagoon?

Self-parking and extended parking are free at this property.

What time is check-in at Grand Royal Lagoon?

Check-in start time: 3 PM; check-in end time: 6:00 PM.

What time is check-out at Grand Royal Lagoon?

Checkout is at noon. Late checkout is available for MXN 450 (subject to availability).

Does Grand Royal Lagoon provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Royal Lagoon located?

Located in Zona Hotelera, this hotel is within 1 mile (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cancun Convention Center and Tortuga Beach. Forum Beach and Gaviota Azul Beach are also within 1 mile (2 km).

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Reviews

Grand Royal Lagoon Reviews

7.0

Good

7.6

Cleanliness

7.6

Location

7.2

Staff & service

7.2

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 178 out of 870 reviews
Rating 8 - Good. 284 out of 870 reviews
Rating 6 - Okay. 218 out of 870 reviews
Rating 4 - Poor. 110 out of 870 reviews
Rating 2 - Terrible. 80 out of 870 reviews

Reviews

10/10 Excellent

MARIA PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato y servicio, muy tranquilo, excelenta para descansar
Stayed 4 nights in Mar 2025

4/10 Poor

Erik

Disliked: Cleanliness, amenities, property conditions & facilities
Price was high for the condition plus they charge extra fee when you check in. I only stayed 1 night... The sheets need to be washed/cleaned much better with bleach and better detergent. The pillows had makeup and lots of stains everywhere on sheets. The rooms need more attention please.
Stayed 1 night in Aug 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
It’s a very quiet area to get away from all the noise as I was on vacation from Houston, tx. I got the back corner room an they have plenty of cameras. The only thing that could have front
Stayed 7 nights in Jun 2025

8/10 Good

RICARDO

Liked: Staff & service, property conditions & facilities
Bueno , bonito , barato y excelente ubicación
Stayed 1 night in Jun 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel for the price.
Stayed 10 nights in Jan 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities
Bien ubicada, cerca de la zona Hotelera
Stayed 3 nights in Sep 2023

10/10 Excellent

Javi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice custom service
Stayed 2 nights in Feb 2025

4/10 Poor

Yadira

Disliked: Staff & service, amenities, property conditions & facilities
El lugar es literal para llegar a Dormir, que fue el motivo por el que lo usamos, pero el personal el muy grosero Rente la habitación para mi esposo mi hijo y yo y solo teníamos 2 toallas y no me quisieron dar una más
Stayed 1 night in May 2025

10/10 Excellent

Juan Alberto

Liked: Cleanliness, staff & service, amenities
Super ubicación
Stayed 1 night in Jun 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Le falto , toallas para la alberca , y limpieza en la habitación.
Stayed 2 nights in Apr 2025

4/10 Poor

ROSA ELENA

La atención
Stayed 2 nights in Apr 2025

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable
Stayed 1 night in Feb 2024

8/10 Good

Joe Luis

Liked: Amenities, property conditions & facilities
Tranquilo, accesible.
Stayed 4 nights in Aug 2024

4/10 Poor

Manuel Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
Una propiedad muy viejita y sin mantenimiento adecuado.
Stayed 2 nights in May 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service
We arrived later in nite. It would be nice if there was a bottle of water and plastic glasses in room. Ac good. Grounds very pretty . Nice pool. Front desk man very nice at check in. Very Quiet property. Woke up to the birds singing.
Stayed 1 night in Feb 2025

6/10 Okay

Pedro

Good location. It´s Ok for the pice
Stayed 1 night in Jan 2024

6/10 Okay

Larissa

Liked: Cleanliness, staff & service
It’s a nice cozy hotel near the lagoon and walking distance to the beach and supermarket. It has a swimming pool and garden. It’s right a budget. I would stay there again.
Stayed 6 nights in Feb 2023

10/10 Excellent

Betty jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places to stay cold AC clean rooms only backing is Wi-Fi reception isn't great
Stayed 5 nights in Feb 2023

8/10 Good

Asela

Liked: Cleanliness, staff & service
Everything was good, excellent services!!

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
i liked it
Stayed 6 nights in Sep 2023

6/10 Okay

Constantin

The hotel location looks like a residential area on the lagoon side; however is not far from Presidente Intercontinental hotel, where one can enjoy first class facilities on the beach, restaurants, large pool, etc. To do that you need to pass through hotel lobby to access above facilities. Public transportation toward Downtown is fairly convenient R1 and R2 busses, just 50 cents USD fare. Overall, Grand Royal Lagoon hotel for the budget price is acceptable.
Stayed 7 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for MY need to crash for a layover. Helpful to jnsure an early AM cab to airport for Internacional departure
Stayed 1 night in Jan 2023

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Oct 2024

6/10 Okay

Armando

Liked: Staff & service
Disliked: Property conditions & facilities
Muchas felicidades a la recepción por parte de la sra. Claudia es muy agradable encontrar personas con la amabilidad y profesionalismo al realizar su trabajo.
Stayed 1 night in Dec 2023

10/10 Excellent

Ana Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, el personal muy atento Solo antes tenian servicio de desayuno y ahora ya no
Stayed 1 night in Nov 2023

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