Luxury Hotels & Resorts in Canandaigua from NZ$151

"Room was not cleaned, I had to ask for fresh towels, there was no hand soap, and the shade was broken so I was in perpetual darkness. Also I asked for an extra comforter and they said they did not have any!! Not a do over."

"Great staff. Clean room"

"The showers could be updated but other than that...excellent rooms and breakfast was great. Good offerings with variety. Nice little pool and work out room. Definitely will stay there if traveling through the area."

"The site is wonderful. The lobby is very nice. The breakfast was terrific. The room was neat, clean and the bed was very comfortable."

"Rooms were filthy, breakfast was garbage. No drinks other then coffee. No pool, this place should not be rated 8.2 out of 10 on your page. "

"N/A"

"When I arrived the front desk was closed and a woman and what appeared to be her family was sitting in the lobby. She had a list in her hands and told me I could not check in because her system was down and I would have to go somewhere else. There was no attempt to recommend other services in the area or allow me to use the phone. I had asked is there was a restroom I could use after traveling 6 hours to get there - she said no. While we sat in our car trying to work with Expedia to get a new hotel other patrons were arriving and leaving and she came outside to turn them away. While driving away two ladies sitting at the front door smoking flipped us the middle finger."