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"Gérante (ou du moins personne que j'ai eu au téléphone) pas du tout adaptée, explique qu'il fallait réserver directement à l'hôtel à ma demande de facture. Le ton est désagréable au possible. N'hésitez pas à vous enlever de la plateforme... Ma question portait juste sur la facture, le reste vous appartient. Très rare que je porte des commentaires négatifs mais là, c'est surprenant..."

"Great customer service"

"Super séjour. Accueil vraiment charmant. Très bien situé. Parfait. "

"Clean comfortable room, considerate and helpful staff. Good value "

"The twin bed was comfortable. The bathroom was updated and clean. The room carpets dirty with crumbs. The young woman who checked us in was lovely. The woman who checked us out was not friendly, not busy and still unfriendly. We seemed to be the only guests at hotel but they put us in a room with zero views of anything but a grey wall. "

"Super nice lady who received us and told ud where to go in the city."

"Wonderful staff. Uncomfortable (very hard) mattress. Cooler was non-functional. Loud traffic from street with windows open. Exterior surroundings could use some improvement."

"Access to this hotel is via the sister hotel up the road. This is where reception and breakfast are located. The young man on duty spoke good French but was completely unhelpful and without a grasp of customer service - when I explained the dangerous condition of the lift, he tried to defend it! The lift is only big enough for 1 person plus a bag but when I tried to reverse out of the lift,my foot was caught on the 8cm lip of the lift shaft and I fell over backwards,hitting my head, back and...

"Hygiène impeccable..chambre confortable Seul bémol le petit déjeuner n'est plus aussi bien qu'avant..le café n'etait pas bon et il y avait plus de choix ...pour 15€ on s'attend à mieux"

"Professional. very helpful with questions about dining and area. Good temperature control. Free parking thank you for the pleasant experiencer."

"Great place and recommend it…near the cathedral "

"Very helpful staff. Needs air con in rooms and lounge"

"Je n'ai pas aimé la moquette au sol"

"Tutti gentili e la camera discreta"

"Short holiday break "

"This may be the nicest two star hotel I have ever seen. First of all spotless, elevator that worked, very comfortable room, particularly considering the price. Bathroom, modern and convenient. I gave it full stars because you can’t apply the standard of the plaza to a two star hotel you apply the two star standard. This is simply an excellent bargain "

"Didn't expect to find a hotel of this caliber in a small town like Rodez. Exceeded expectation. Loved the spacious shower and toilet room. Although the deco was modest, the room was comfortable. "

"Lovely welcoming staff, breakfast was superb, house and room fantastic "