Fireplace

Reviews of Best Western Plymouth Inn-White Mountains

2.5 out of 5
Best Western Plymouth Inn-White Mountains
1513 US Route 3, Campton, NH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 507 reviews" "
Rating 8 - Good. 118 out of 507 reviews" "
Rating 6 - Okay. 28 out of 507 reviews" "
Rating 4 - Poor. 17 out of 507 reviews" "
Rating 2 - Terrible. 8 out of 507 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the beds were comfortable. There was plenty of free parking and it was easy to get to. I would stay here again.
Stayed 1 night in May 2024
Response from Guest Relations Management on 21 May 2024
Hi Alison,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are thrilled to hear that you enjoyed your experience, from the cleanliness of the rooms to the comfort of the beds.Providing a clean, comfortable, and convenient stay is our top priority, so it's great to know we hit the mark on those important elements. The free and ample parking is certainly a nice perk as well.We really appreciate you choosing to stay with us, and we're delighted that you would be happy to return in the future. Positive reviews like yours are a testament to the hard work and dedication of our entire team.Thank you again for the kind words. We look forward to welcoming you back the next time your travels bring you to the area.

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Between the front desk staff , housekeeping and the gentleman that runs the breakfast buffet had an amazing amazing trip. Anyone going here look up Sunset grille I promise you won’t be disappointed.
Stayed 2 nights in May 2024
Response from Guest Relations Specialist on 21 May 2024
Hi Corinne,We're thrilled to hear that you had an amazing trip at our hotel, thanks to the exceptional service provided by our front desk staff, and housekeeping team. Delivering memorable experiences is at the core of our hospitality, and it's delightful to know that our dedicated staff members contributed to making your stay enjoyable. We appreciate your recommendation and look forward to welcoming you back for another outstanding experience in the future.

10/10 Excellent

anthony

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean and nice.
Stayed 1 night in May 2024
Response from Guest Relations Specialist on 13 May 2024
Hi Anthony,We're delighted to hear that you found our hotel clean and pleasant during your stay. Maintaining a high standard of cleanliness is a top priority for us, and we're glad to see it reflected in your experience. Our team works tirelessly to ensure that every guest enjoys a comfortable and enjoyable stay. Your positive feedback is greatly appreciated, and we hope to welcome you back for another excellent stay in the future.

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this location several times. It is clean and affordable. That checks off the two main requirements for us!! We appreciate the free breakfast and close location to Plymouth State as well!
Stayed 1 night in May 2024
Response from Guest Relations Specialist on 13 May 2024
Hi Kristine,We're thrilled to hear that you've enjoyed your multiple stays with us and found our hotel to be both clean and affordable, meeting your primary criteria effortlessly. Our commitment to cleanliness and affordability remains unwavering, ensuring a consistent experience for our valued guests like you. Moreover, we're delighted that you appreciated our complimentary breakfast offering and our convenient proximity to Plymouth State University, adding value and convenience to your stay. We look forward to welcoming you back on your future visits to the area!

10/10 Excellent

Pamela

Travelled with family
We had a nice time clean room and friendly people
Stayed 1 night in May 2024
Response from Guest Relations Management on 18 May 2024
Hi Pamela,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

2/10 Terrible

Konny

Travelled with family
Disliked: Staff & service, property conditions & facilities
The pool is too cold, it is impossible to stay inside for a long time. The cleaning staff has a lot of control with the clients. The pool opens at 10:00 pm and the question is why we were in the pool, when we were in the living room. of games that we couldn't be there, terrible payment to relieve stress, not to give me more stress.
Stayed 1 night in May 2024
Response from Front Desk on 12 May 2024
Thank you for your stay with us. Unfortunately our pool doors are on a timer and the door will not open until then. This is for the safety of our guests. We hope to see you again

10/10 Excellent

COURTNEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and courteous. It’s a secluded spot, quiet and beautiful for nature lovers. Lovely breakfast each morning with multiple choices. Indoor pool was supposed to be heated but it wasn’t when I went. I guess it might have been due a low occupancy level at that time. Overall, it was centrally located so we could travel to many different places of activities in NH. I would absolutely recommend this hotel.
Response from Guest Relations Management on 10 May 2024
Hi Courtney,Thank you for taking the time to share your wonderful feedback about your recent stay with us. We're thrilled to hear that you had an enjoyable experience at our hotel.We're glad that our staff provided friendly and courteous service during your stay. We strive to create a welcoming and hospitable environment for all our guests, and it's always rewarding to receive positive feedback about our team.We're delighted that you found our location to be secluded, quiet, and beautiful, making it an ideal choice for nature lovers. It's great to know that you appreciated the lovely breakfast options we offered each morning, providing you with multiple choices to start your day.We apologize for any inconvenience you experienced with the indoor pool not being heated during your visit. We will investigate this matter further to ensure that it is addressed promptly. Your feedback is valuable in helping us maintain the high standards we set for our amenities.We're pleased to hear that our central location allowed you to easily travel to various activities in New Hampshire. We aim to provide convenience and accessibility for our guests, and we're glad that it enhanced your overall experience.Thank you for recommending our hotel. We truly appreciate your kind words and the trust you've placed in us. It would be our pleasure to welcome you back on any future visits to the area.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best Best Western we had ever stayed in. The breakfast was delicious and the employees were helpful and kind. We talked about going back later this year.
Stayed 2 nights in May 2024
Response from Guest Relations Management on 10 May 2024
Hi Joseph,Thank you for your kind words and for choosing our hotel for your recent stay. We're thrilled to hear that your experience exceeded your expectations and that you found it to be the best Best Western you've ever stayed in.We're delighted that you enjoyed our delicious breakfast offerings and that our employees provided helpful and kind service throughout your stay. Our team takes pride in creating memorable experiences for our guests, and it's rewarding to know that we succeeded in making your stay enjoyable.We would be absolutely delighted to welcome you back later this year. Please feel free to reach out to us directly when you're ready to make your reservation, and we'll be happy to assist you with any arrangements or special requests you may have.Once again, thank you for your kind words and for considering us for your future travels. We look forward to the opportunity to serve you again and provide another exceptional experience.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in May 2024
Response from Guest Relations Specialist on 6 May 2024
Hi Deborah,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Andreea, Montreal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this location. We enjoy the large pool and the game of pool :) .
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 29 Apr 2024
Hi Andreea,We're thrilled to welcome you back for a second visit and are delighted to hear that you enjoyed our expansive pool and the entertainment of a game of pool during your stay. Providing a variety of amenities for our guests' enjoyment is a top priority, and we're glad to see that reflected in your experience. Your continued patronage is greatly appreciated, and we look forward to exceeding your expectations on future visits. Thank you for choosing our hotel once again.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great Hotel!!! It is very clean. The staff is great. The breakfast is very good!!!! The gentleman who maintains the breakfast room does an excellent job!!!! I would highly recommend this hotel!!
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 29 Apr 2024
Hi Lori,We're thrilled to hear about your positive experience at our hotel! Maintaining cleanliness and providing excellent service are our top priorities, and we're glad to see that reflected in your review. Our dedicated staff members work hard to ensure every guest feels welcomed and well taken care of throughout their stay. We appreciate your recommendation and hope to welcome you back again soon for another enjoyable visit!

10/10 Excellent

Kristen

Stayed 1 night in Apr 2024
Response from Guest Relations Management on 10 May 2024
Hi Kristen,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is freshly renovated and everything looks great! It has a large indoor pool, a sauna, a gym, and a game room. Great value for the money.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 20 Apr 2024
Hi Katarzyna,Thank you for taking the time to provide feedback on your recent stay at our hotel. We're delighted to hear that you enjoyed our freshly renovated facilities and found everything to be in great condition. We take pride in providing a comfortable and inviting atmosphere for our guests.It's wonderful to know that you made use of our amenities, including the large indoor pool, sauna, gym, and game room. We believe that these features enhance our guests' overall experience, and we're pleased that you found them enjoyable. We strive to provide a variety of options for our guests to relax and have fun during their stay.We're thrilled that you found our hotel to be a great value for your money. We understand the importance of providing quality services and amenities at a reasonable price, and we're glad that we met your expectations in this regard.Thank you for your positive feedback, and we hope to have the pleasure of welcoming you back for another great stay in the future.

10/10 Excellent

chelsea fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and accomadomating.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 20 Apr 2024
Hi Chelsea,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely return
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on 18 Apr 2024
Hi Todd,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Candice

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the desk and in the breakfast area are wonderful, very responsive and helpful.
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on 16 Apr 2024
Hi Candice,Thank you for sharing your feedback regarding your recent stay at our hotel. We are delighted to hear that you had a positive experience with our staff at the front desk and in the breakfast area.Our team takes great pride in providing exceptional service to our guests, and it's rewarding to know that their responsiveness and helpfulness made a positive impression on you. We will be sure to pass along your kind words to them as they will be thrilled to hear your appreciation.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excellent

Martha

Stayed 1 night in Apr 2024
Response from Guest Relations Management on 5 May 2024
Hi Martha,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 Good

Gustavo

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on 15 Apr 2024
Hi Gustavo,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 Good

EUGENIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great that it has a charging unit out front
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 14 Apr 2024
Hi Eugenie,We're delighted to hear that you found our hotel's charging unit convenient during your stay. It's always our priority to provide amenities that enhance our guests' experience. The availability of charging units reflects our commitment to modern conveniences and ensuring that your needs are met during your visit. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Kathryn, Bow

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated and very clean. Hotel has a lot of great amenities like large indoor pool with sauna (open 10am-9pm) gym, arcade and comfortable lounge area. Also, has free breakfast (7am-10am) and free coffee, tea and hot chocolate until midnight. Staff was SO friendly. We will absolutely be back!
Stayed 1 night in Apr 2024
Response from Guest Relations Management on 9 Apr 2024
Hi Kathryn,Thank you for sharing your wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you had a fantastic experience and enjoyed our recently renovated property.We take great pride in maintaining a high standard of cleanliness, and we are delighted that our efforts were noticed. It is our goal to provide a comfortable and inviting environment for our guests, and we are pleased that you found our amenities to be great. From the large indoor pool with sauna, gym, and arcade, to the comfortable lounge area, we strive to offer a variety of options for relaxation and entertainment.We are glad that you enjoyed the complimentary breakfast and the availability of free coffee, tea, and hot chocolate until midnight. It is our aim to provide added value and convenience to our guests.Furthermore, we are delighted to hear that our staff was friendly and provided you with exceptional service. We truly believe that our team members play a vital role in ensuring a memorable stay, and we will make sure to share your kind words with them.Thank you for choosing our hotel, and we cannot wait to welcome you back on your next visit. Should you have any special requests or if there is anything else we can assist you with, please feel free to reach out to our customer service team.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Specialist on 9 Apr 2024
Hi Susan, Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Aksiniya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. I wish the pool was warmer, but we loved the place.
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on 5 Apr 2024
Hi Aksiniya,Thank you for your positive feedback regarding your recent stay at our establishment. We are delighted to hear that you had a great time overall.We apologize for any inconvenience caused by the temperature of the pool not meeting your expectations. We understand the importance of a comfortable swimming experience, and we appreciate your feedback. We will take your comments into consideration as we continually strive to enhance our amenities and services.We are thrilled to hear that you loved our place and had an enjoyable stay. It is always our goal to provide a pleasant and memorable experience for our guests, and we are glad that we met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Guinevere, Oak Bluffs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staf!f! Great breakfast!
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 26 Mar 2024
Hi Guinevere,We're delighted to hear that you had a positive experience with our staff and enjoyed our breakfast offerings during your stay. Our team works tirelessly to ensure that every guest feels welcomed and attended to with exceptional service. Additionally, we take great pride in curating a breakfast menu that caters to various preferences and dietary needs, aiming to start our guests' days on a high note. Your feedback is truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.

4/10 Poor

Thomas

The stay did not happen. Weather would not permit safe driving.
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 26 Mar 2024
Hi Thomas,We deeply regret to hear about the weather-related challenges you faced, resulting in the cancellation of your stay. Unfortunately, weather conditions are beyond our control, and safety is always our utmost priority for our guests. Should your plans bring you back to our area in the future, we'd be delighted to welcome you and provide you with a memorable experience, weather permitting.

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location
Stayed 1 night in Mar 2024
Response from Guest Relations Specialist on 17 Mar 2024
Hi Joe,We're delighted to hear you had a positive experience with our staff and enjoyed our prime location. Our team strives to provide exceptional service, ensuring every guest feels welcomed and valued throughout their stay. Moreover, our convenient location offers easy access to nearby attractions and amenities, enhancing the overall enjoyment of your visit. We appreciate your feedback and hope to welcome you back for another excellent stay in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, friendly staff, nice comfortable rooms
Stayed 4 nights in Feb 2024
Response from Guest Relations Management on 7 Mar 2024
Hi John,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 3 Mar 2024
Hi Antonio,Thank you for sharing your feedback about the accessibility of our hotel. We are glad to hear that you found it easy to get to.Providing a convenient and accessible location is important to us, and we're pleased that it met your needs. We strive to ensure that our hotel is easily reachable and well-connected to major transportation routes.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Super clean!!
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 3 Mar 2024
Hi Matt,Thank you for your feedback regarding your recent stay at our hotel. We are thrilled to hear that you had a positive experience and that our staff and cleanliness exceeded your expectations.We take great pride in providing exceptional service to our guests, and we're pleased to hear that our staff made a positive impression on you. Our team works diligently to ensure that our guests feel welcome and have a comfortable stay.Maintaining a high standard of cleanliness is a top priority for us, and we're delighted that you found our hotel to be super clean. We understand that cleanliness plays a crucial role in providing a pleasant and enjoyable experience for our guests, and we appreciate your recognition of our efforts.Thank you for choosing our hotel and for sharing your positive experience. We value your feedback and look forward to welcoming you back in the future.

8/10 Good

Deborah, Voluntown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean. Complimentary Hot breakfast was good.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 1 Mar 2024
Hi Deborah,breakfast selection met your expectations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with another enjoyable experience.

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent morning continental breakfast! Best we’ve ever had!
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 28 Feb 2024
Hi Danielle,Thank you for sharing your feedback about your recent stay at our hotel. We're thrilled to hear that you enjoyed our morning continental breakfast and consider it the best you've ever had. Providing a satisfying dining experience is important to us, and we're delighted that our breakfast exceeded your expectations.We take pride in offering a variety of delicious options to start your day off right, and we're glad that our breakfast selection left a positive impression on you. Your kind words are truly appreciated, and we will pass them along to our team.Thank you for choosing our hotel for your stay, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Liv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and had great amenities. The staff was very friendly and helpful. The other guests could sometimes be heard running through the halls (there was some kids sport tournament nearby I guess) but it wasn’t too disruptive, they seemed to stick to the quiet hours overall.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 25 Feb 2024
Hi Liv,We're delighted to hear that you enjoyed the cleanliness and amenities offered during your stay. Our team takes great pride in providing a welcoming environment and assisting guests to ensure a comfortable experience. While we apologize for any noise disturbances caused by external factors, we appreciate your understanding and patience. Rest assured, we continually strive to maintain a peaceful atmosphere for all our guests.

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has breakfast, fitness room, pool, game room, open space, nice rooms, GREAT staff, and easy access to everything. I would avoid it during busy times just because I like less of a crowd but everyone was super nice and accommodating.
Stayed 2 nights in Feb 2024
Response from Guest Relations Specialist on 25 Feb 2024
Hi Carolyn,We appreciate your positive feedback and are delighted to hear that you enjoyed our hotel amenities, including breakfast, fitness room, pool, game room, and open spaces. Our team takes pride in delivering exceptional service, and we're glad to hear that you found them accommodating. We understand your preference for less crowded times and assure you that we strive to maintain a comfortable environment for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed using the pool, the game room and the breakfast that was included.
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 24 Feb 2024
Hi Brian,Thank you for taking the time to provide feedback on your recent stay at our hotel. We're delighted to hear that you had a positive experience and enjoyed the amenities we offer, including the pool, game room, and breakfast.We're thrilled that you had a great time using our pool and game room. It's always our goal to provide our guests with enjoyable and entertaining facilities during their stay. We hope that these amenities added to the overall enjoyment of your visit.We're also glad to hear that you appreciated the breakfast included in your stay. We strive to provide a satisfying and delicious breakfast to start our guests' day off right. It's wonderful to know that you enjoyed this offering.Your feedback is greatly appreciated, as it helps us to understand what we're doing well and where we can continue to improve. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Thank you again for sharing your positive experience with us. We value your patronage and look forward to serving you again.

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024
Response from Guest Relations Management on 21 Mar 2024
Hi Matthew,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

6/10 Okay

Kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. Very little dining options in the area. Arcade required cash and they had no ATM on site.
Stayed 3 nights in Feb 2024
Response from Guest Relations Management on 24 Feb 2024
Hi Kristy,Thank you for your feedback regarding your recent stay at our hotel. We're glad to hear that you found our hotel to be clean and well-maintained.We apologize for the inconvenience you experienced regarding the limited dining options in the area. We understand that having a variety of dining choices can enhance the overall experience for our guests. While we may not have control over the dining options in the vicinity, we appreciate your feedback and will consider it as we explore ways to improve this aspect of our guests' stay.We also apologize for the inconvenience of the arcade requiring cash and the absence of an ATM on-site. We understand that this can be inconvenient and we will look into the possibility of providing an ATM for our guests' convenience.Your feedback is valuable to us as we strive to meet the needs and expectations of our guests. We appreciate your understanding and hope that despite these inconveniences, you had an overall enjoyable stay with us.Thank you again for sharing your comments. We value your patronage and hope to have the opportunity to welcome you back in the future.

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay overall
Well the property looked great overall. One thing that bothered me was the bathroom floor in the room. It had some dirt, hair and around the toilet was not clean. Besides that, everything else was good, especially the breakfast.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 24 Feb 2024
Hi Ronald,Thank you for providing feedback on your recent stay at our property. We appreciate your kind words about the overall appearance of our property and the positive experience you had with our breakfast.However, we sincerely apologize for the cleanliness issues you encountered in the bathroom floor and around the toilet. We understand that cleanliness is a fundamental aspect of a comfortable stay, and we regret that we fell short of our usual standards in this area. We will address this matter with our housekeeping team to ensure that such oversights are not repeated.We truly appreciate your feedback as it helps us to continuously improve our services and facilities. We're glad to know that, aside from this issue, you had a good experience overall.Thank you again for bringing this matter to our attention. We value your patronage and hope to have the opportunity to welcome you back in the future and provide you with a more pristine and enjoyable experience.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Conveniently located off I-93. It was clean and comfortable.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 22 Feb 2024
Hi Paul,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

4/10 Poor

Ashlee

Travelled with family
Liked: Property conditions & facilities
The hotel was great and the breakfast was good. Unfortunately we had a family that had way too many kids in a room and they were screaming and running up and down the halls banging on walls and doors starting before 6am. We called down to the front desk and they apologized and said they would check on it. It never stopped so we ended up checking out early as it was so obnoxious!
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 22 Feb 2024
Hi Ashlee,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your kind words about the hotel and breakfast, and we apologize for the inconvenience caused by the disruptive behavior of other guests.We understand how frustrating it can be when the peaceful atmosphere of the hotel is disturbed by noisy and disruptive behavior. We regret failing to address the issue effectively despite your report to the front desk. We take such matters seriously, and we will review our procedures to ensure that appropriate action is taken in such situations to minimize the impact on our guests' experience.We are saddened that the situation persisted and led to your decision to check out early. Your comfort and satisfaction are important to us, and we are sorry for falling short in this instance.We appreciate your understanding, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.Thank you for choosing our hotel.

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk was extremely nice and a real pleasure to work with.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 22 Feb 2024
Hi Joshua,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

4/10 Poor

Hugo

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 22 Feb 2024
Hi Hugo,Thank you for taking the time to provide feedback on your recent stay with us.We sincerely apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we deeply regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.Once again, we apologize for any inconvenience caused, and we sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean and convenient location.
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 20 Feb 2024
Hi Micheal,Thank you for your review and for taking the time to share your rating about your recent stay at our hotel!We are delighted to hear that you had a good experience and enjoyed most aspects of your stay. Providing our guests with a comfortable and accommodating experience is our top priority, and we are happy to know that we succeeded in meeting your expectations. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing our hotel and for sharing your positive review. We await the opportunity to serve you again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, and great location!
This property seems to have been redone very recently, still smells like new materials! Room and hotel were beautiful and clean, and staff was very nice and welcoming. The breakfast selection was great, much more than expected for continental (bacon, sausage, eggs, potatoes, pancakes, plus cold options). There is a very nice fireplace hang out room and arcade. Good parking area. Good location, right of 93. The only minor complaint I had is the water pressure in the shower is a bit weak. But it is a fine hotel I would go back! The Blair covered bridge is right across the street, so it was fun to drive through it!
Stayed 5 nights in Feb 2024
Response from Guest Relations Specialist on 18 Feb 2024
Hi Mark,We greatly appreciate your detailed feedback and are delighted to hear that you enjoyed your stay with us. It's fantastic to know that you found our recently renovated property to be beautiful and clean, with a welcoming staff to enhance your experience. We're thrilled that you found our breakfast selection exceeded your expectations, and that you were able to take advantage of our amenities like the fireplace hangout room and arcade. Our convenient parking area and location near Interstate 93 certainly aim to make your stay as comfortable and accessible as possible. We've noted your comment about the water pressure in the shower and will look into ways to improve this aspect. We look forward to welcoming you back on your next visit!

8/10 Good

Dierdre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly great
The hotel was nice, but it smelled bad and the beds were extremely uncomfortable. We loved the arcade and breakfast!
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 15 Feb 2024
Hi Dierdre,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your positive comments about the arcade and breakfast. We strive to provide enjoyable amenities and a satisfying dining experience for our guests.However, we sincerely apologize for the issues you experienced with the unpleasant smell in the hotel and the uncomfortable beds. We understand the importance of a fresh and comfortable environment for a pleasant stay, and we regret that we did not meet your expectations in these aspects.We will investigate the cause of the odor and take immediate steps to address it. Additionally, we will review the condition of our beds to ensure they are comfortable and provide the necessary support for a good night's sleep.Your feedback is important to us, and we appreciate you bringing these matters to our attention. If there is anything else you would like to share or if there is any way we can make your future stays more enjoyable, please let us know. We value your patronage and hope to have the opportunity to serve you again in the future.

6/10 Okay

Silvia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel has great and clean, the stuff is terrible 😢 old man in front desk is very Rude with my kids an hang off the phone on my face because I asked for housekeeping. Breakfast is ok and beds is comfortable. But I NEVER stay again because the old man with my kids and other kids !
Stayed 2 nights in Feb 2024
Response from Guest Relations Specialist on 6 Feb 2024
Hi Silvia,We appreciate your feedback and are glad to hear that you found our hotel to be clean with comfortable beds, and enjoyed the breakfast. However, we sincerely apologize for any inconvenience caused by your interaction with our front desk staff. We take such matters seriously and will address the issue internally to ensure better communication and service in the future. Your comfort and satisfaction are important to us, and we value the opportunity to improve our guests' experiences.

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The hotel is great. It seems like it was recently renovated. Our room was big, clean and very comfortable. Breakfast was great - hot and cold options in a very clean dining room. There is also a nice restaurant right around the corner. Great deal for a very nice place.
Stayed 1 night in Feb 2024
Response from Guest Relations Specialist on 6 Feb 2024
Hi Meghan,We're thrilled to hear that you had a fantastic experience at our hotel! Our recent renovations aimed to provide a fresh and comfortable ambiance for our guests, and it's rewarding to know that you found your room spacious, clean, and cozy. Our commitment to maintaining high cleanliness standards extends to our dining area, ensuring a delightful breakfast experience. We're pleased that you appreciated the proximity of a nice restaurant nearby, adding to the overall convenience of your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!

10/10 Excellent

Brendan

Stayed 1 night in Feb 2024
Response from Guest Relations Management on 20 Mar 2024
Hi Brendan,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

10/10 Excellent

Cindy, WATERBURY

Liked: Cleanliness, staff & service, property conditions & facilities
Hot breakfast was included.
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 2 Feb 2024
Hi Cindy,Thank you for your feedback about your recent stay at our hotel. We are delighted to hear that you enjoyed our hot breakfast that was included with your stay.We believe that breakfast is an important part of our guests' experience, and we strive to provide a variety of delicious options to start your day off right. We are glad that our hot breakfast met your expectations and added value to your stay.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another enjoyable stay. If there is anything else we can do to make your future visits even more pleasant, please do not hesitate to let us know. Your satisfaction is our priority.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Campton, NH Hotel
It isn't easy finding good hotels in rural areas. This place was surprisingly good. It looked new, The place was very clean The staff was nice. The rooms were comfortable.
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on 2 Feb 2024
Dear Valued Guest,Thank you for your wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you had a positive experience and that we exceeded your expectations in a rural area.We understand that finding good hotels in rural areas can be challenging, and we are delighted that you found our hotel to be surprisingly good. We take pride in maintaining a clean and well-maintained property, and we are glad that our efforts were noticeable to you.We are also pleased to hear that our staff provided friendly and accommodating service during your stay. Our team is dedicated to ensuring that our guests have a comfortable and enjoyable experience, and we are glad that they met your expectations.Thank you for choosing our hotel and for your kind words about the comfort of our rooms. It is our goal to provide a comfortable and relaxing environment for our guests, and we are delighted that you found the rooms to be comfortable.We appreciate your feedback and look forward to welcoming you back for another pleasant stay. If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know.

10/10 Excellent

diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off highway yet quiet and convenient to local sights.
Stayed 1 night in Jan 2024
Response from Guest Relations Management on 2 Feb 2024
Hi Diana,Thank you for your positive feedback about our hotel's location. We are delighted to hear that you found our location to be great, offering both convenience and tranquility.Being situated off the highway allows for easy accessibility to various local sights and attractions while providing a peaceful environment for our guests. We understand the importance of striking a balance between convenience and a peaceful atmosphere, and we are glad that we were able to achieve that during your stay.We appreciate your kind words and thank you for choosing our hotel. If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back for another pleasant stay.

8/10 Good

Kerri

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Guest Relations Specialist on 29 Jan 2024
Hi Kerri,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.