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"The staff communicated effectively in English and were able to assist with basic questions, which made the stay easier overall. While we did not intend to spend much time in the room, the accommodations did not match the photos presented at the time of booking, which was disappointing. Access to our assigned “orange” room required climbing 62 steps, which may be a consideration for some guests. Additionally, air conditioning was not available due to local seasonal regulations, and the room became uncomfortable at times—particularly with mosquitoes present each evening. There were also no fans provided. The room itself was minimally equipped, with very limited luggage storage, no desk, and no microwave. Lastly, while the property does offer complimentary activities or options, these were not communicated unless specifically requested. Overall, while the staff was courteous, there are several areas where clearer communication and improved room conditions would significantly enhance the guest experience."

"Great property. Quite but convenient. The staff is top notch. Good bar and lobby. "

"Very nice"

"It wasnt bad but room was way to small"

"Breakfast, staff, & location were amazing! Prime area. It was quite loud with everyone walking around ajd chatting since were facing the street, but we expected this. The toilet has some issues flushing (you had to try about 10 times for it to work) but not a huge deal. The only rough part was not having air conditioning - we didn't anticipate it to be so hot outside during our trip so there's nothing we could've done about that. But if you plan to visit in the summer time and need AC - this might not be the right call for you. Overall, we would stay again! "

"Ideal location if you want to be close to the train station. Highly recommend a grand canal view. The staff is very friendly and helpful. Great restaurants and shops in short walking distance."

"Very crowded place. Long queue at reception."

"Not a bad stay but quite a long walk into venice."

"All Good 😊 Nice having breakfast "