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Crystal Hotel

3.5 star property
Victorian hotel in Cambridge with free parking

Photo gallery for Crystal Hotel

Two single beds with matching headboards and nightstands, adorned with towels and pillows, offer a cozy retreat.
Classic architecture meets a warm welcome at the Crystal Hotel, featuring an arched entrance and lush greenery.
Relax in a traditional room with two armchairs and a round table, overlooking a garden view.
Enjoy a serene atmosphere in our beautifully maintained outdoor space with a central water feature, seating areas, and lush surroundings.
Stroll through this charming alleyway to the entrance of a historic building.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Cozy retreat with a neatly made bed, wooden nightstand, and functional workspace.

Standard Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Two single beds with matching headboards and nightstands, adorned with towels and pillows, offer a cozy retreat.

Standard Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Classic design room with a large bed, wooden headboard, and a painting above. A red armchair and wooden desk complete the space.

Standard Double Room

8.4 out of 10
Very good
(14 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Cozy retreat with a sloped ceiling, featuring a large bed and two additional beds, a desk, mirror, and comfortable seating area.

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
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About the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ

What's nearby

  • University of Cambridge - 20 min walk - 1.7 km
  • Addenbrooke's Hospital - 2 min drive - 1.7 km
  • Royal Papworth Hospital NHS Foundation Trust - 3 min drive - 2.0 km
  • Anglia Ruskin University - 3 min drive - 2.4 km
  • Cambridge Corn Exchange - 4 min drive - 2.5 km

Getting around

  • Cambridge Station - 11 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪Tenpin Cambridge - ‬4 min walk
  • ‪Mina Steakhouse - ‬8 min walk
  • ‪Five Guys Cambridge Leisure Park - ‬4 min walk
  • ‪Chicken Rush - ‬2 min walk
  • ‪Wagamama Cambridge Leisure Park - ‬4 min walk

About this property

Crystal Hotel

Hotel near University of Cambridge
Crystal Hotel provides a garden and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, luggage storage and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Crystal Hotel have comforts, such as laptop-friendly workspaces, as well as Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 25-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

Chinese (Mandarin), Dutch, English

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Exterior

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Frequently asked questions

Is Crystal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Hotel?

Self-parking is free at this property.

What time is check-in at Crystal Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Hotel?

Checkout is at 10:00 AM.

Where is Crystal Hotel located?

Located in Queen Edith's, this hotel is within 1 mile (2 km) of Cambridge Junction, University of Cambridge and Addenbrooke's Hospital. University Botanic Gardens and Cambridge Muslim Welfare Society are also within 1 mile (2 km). Cambridge Station is 11 minutes by foot.

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Crystal Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 176 out of 431 reviews
Rating 8 - Good. 150 out of 431 reviews
Rating 6 - Okay. 61 out of 431 reviews
Rating 4 - Poor. 31 out of 431 reviews
Rating 2 - Terrible. 13 out of 431 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. V reasonable near station inc parking
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness
The room was excellent value for money compared to anything else. It is tired, but very clean, in a great spot and the staff are lovely.
Stayed 2 nights in Jul 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service
No AC which is fine and to be expected but hard during the heat wave. The area is a little shabby but the room was quiet and clean that it was a comfortable respite after a busy day and evening in Cambridge.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Stayed 1 night in Apr 2025

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Shabby and cramped
Stayed 2 nights in Jul 2024

6/10 Okay

Eiji

Disliked: Cleanliness, property conditions & facilities
It’s convenient if just stay
Stayed 1 night in May 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
While the room was clean and the registration clerk was friendly, the property is on the shabby side. It was a very bare bones experience. Water pressure was a trickle. Fine for a quick stop for budget travelers. We appreciated the free parking!
Stayed 1 night in Jun 2025

8/10 Good

Adeeb

Liked: Staff & service, room comfort

Basic and Simple, Nice Staff

Stayed for one night, staff were friendly and hotel was ok for a basic, overnight no frills stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service
The staff very lovely. The hotel was clean and quiet despite being near the road. The hotel needs general updating. It was nice to have a garden area but we could not sit out there as there were nettles and the chairs needed cleaning. It would be good to have a breakfast option. The restaurant that was advertised nearby was a bit disappointing if you are looking for a full English type breakfast but got free hot drinks if you mention the hotel! The hotel is generally fine if you are only there for a day or two. The lovely staff make the hotel.
Stayed 1 night in Jun 2025

8/10 Good

Hayley

Liked: Staff & service, room comfort
Nice and warm,and bed was comfy
Stayed 1 night in Feb 2025

8/10 Good

Catherine A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family hotel

Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem just outside the City Centre. Would recommend to anyone, as good as any mainstream stay over.
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for visiting Cambridge Junction

Fantastic welcome and comfortable room. An ideal stopover for enjoying a gig at Cambridge junction (2 minute walk away). The food in the restaurant downstairs was delicious and service great too. Tip - swipe the room keycards really fast or they don’t work. Lovely wooden staircases (lots of them).
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, 15 min walk from Cambridge central station and Addenbrookes Hospital with numerous buses in between. Doesn't do breakfast but there are places nearby. Would be an improvement if a light snack box was available. A Chinese restaurant is open on site for lunch and dinner. Staff were lovely and so helpful and informative. Hotel price was very reasonable, limited hours reception with other hrs phone contact details provided.
Stayed 2 nights in Apr 2025

8/10 Good

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Clean and comfortable. Very friendly and helpful lady on reception.
Stayed 1 night in Feb 2025

4/10 Poor

Delvyn

Disliked: Staff & service, amenities, property conditions & facilities
Cons: This is a shabby old hotel. Holes in the walls, rips in the wallpaper. It's clean. They say they will provide housekeeping every three days, but I had to ask on day 4, and all they did was provide new towels and empty the trash. They did not clean the toilet or sink or provide new bed sheets or vacuum. There is rarely someone working at the front desk, so I found it impossible to get them to address this issue. Pros: It's clean, at least, and the staff are friendly - when you can find them. It's a 10 minute walk to the train station, and about 20 minutes by bus to the center of town.
Stayed 12 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms and friendly staff.
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Liked: Amenities
Friendly staff with a nice homely feel
Stayed 1 night in Nov 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, room comfort

All okay

A good place to stop over,basic but clean,compfortable and freindly staff on reception.All okay.
Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Property conditions & facilities
Good place to stay for the price
Stayed 1 night in May 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service

A good hotel to stay

Friendly and the responsible stuff and with a restaurant offering Chinese food.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Good budget hotel

Room was small but perfectly adaquate. Bed was clean and comfortable. Ensuite was compact but clean and well cared for. Usual facilities in room. Free wifi. Would have been nice to have a box of tissues. One of the bedside lights didnt work but had been replaced by a lamp. Staff were welcoming and efficient. Good location. Half hour walk to centre. Parking available.
Stayed 1 night in Apr 2025