Lake House Resort

3.5 star property
Travelers can paddle kayaks, pedal rental bikes, or play tennis on ten courts before relaxing in the spa tub at this adventure-meets-relaxation resort

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Lake House Resort balances family activities with peaceful downtime. Guests can book a massage or soak in the spa tub between meals at two restaurants serving international cuisine. The property includes four outdoor pools and complimentary access to the water park for all ages.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 22

Check-out

Check-out before 1 PM

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Lake House Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Lake House Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lake House Resort?

Self-parking is free at this property.

What time is check-in at Lake House Resort?

Check-in begins at 4 PM.

What time is check-out at Lake House Resort?

Checkout is at 1 PM.

Does Lake House Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lake House Resort located?

Set in Santander de Quilichao, this family-friendly hotel is within 25 mi (40 km) of Pance River, Las Velas Shopping Center and Palmas Mall. Jardin Plaza Shopping Center and Centro Comercial Aventura Plaza are also within 25 miles (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.6

Cleanliness

9.0

Location

7.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

10/10 Excellent

Jorge ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RECOMENDADO 100%

Excelente servicio y lugar
Stayed 1 night in Sep 2018
Verified

6/10 Okay

ALVARO ENRIQUE

Liked: Room comfort
Disliked: Staff & service

Buen hotel en familia , restaurantes desastrosos

Los restaurantes son un desastre
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Tranquilidad. Es un sitio ideal para descansar y estar en familia. La comida deliciosa.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Gustavo Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017