Front of property - evening/night
Check availability

Reviews of Hotel Terme Capasso

4 out of 5
Hotel Terme Capasso
via Nazionale Bagni, Km. 100, Contursi Terme, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 96 out of 234 reviews" "
Rating 8 - Good. 104 out of 234 reviews" "
Rating 6 - Okay. 24 out of 234 reviews" "
Rating 4 - Poor. 5 out of 234 reviews" "
Rating 2 - Terrible. 5 out of 234 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nan

Liked: Cleanliness
Great thermal Pools /Improved Breakfast
We have stayed here before. The pools are very good but the rooms are small. The breakfast is better than I remember!
Stayed 1 night in Dec 2023

2/10 Terrible

Lara

Stayed 1 night in Oct 2023

8/10 Good

Silvana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this particular hotel because it was near family and we’ve stayed here before. Nice hotel and breakfast was plentiful. We specifically didn’t stay with family because they don’t have air conditioning but might have well have. This hotel controls the air conditioning with very little control on our end. No matter how many times we addressed the issue that our room was too hot it went on deaf ears. Staff seemed unsympathetic. 4 years ago it was the same issue and my husband had to get really angry to get the situation rectified. This is the last time we’ll stay here. For a hotel that promotes wellness they should consider a good nights sleep just as important as their spa services.
Stayed 2 nights in Aug 2023

4/10 Poor

Lucido

Travelled with family
Disliked: Staff & service
The air conditioner didn’t work and there was a terrible smell
Stayed 2 nights in Aug 2023

8/10 Good

Lucido

Travelled with family
Liked: Amenities
The hotel is gorgeous but the air conditioning wasn’t working - we complained but they told us that they couldn’t do anything- this is not the first time we had this issue here. We really enjoyed the breakfast
Stayed 1 night in Aug 2023

2/10 Terrible

peppino

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
What a waste of a hotel
This hotel is a joke. We get there and they give us the wrong room. The air conditioner doesnt work, and it was 95 degrees. No pne answes the reception room and the rooms smell like mildew. The tv doesnt work. Horrible experience would never recommend. They should close the hotel down
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
This was not a 4 star hotel.
Stayed 3 nights in Mar 2023

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Americans in warm water
Enjoyed it. Staff was very accommodating. Best to have a car to get to it, but you can arrange ahead of time for a taxi to pick you up from the traIn station (30 minutes from Salerno).
Stayed 1 night in Nov 2022

6/10 Okay

Mandy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Harry

Stayed 7 nights in Aug 2022

10/10 Excellent

Joseph

Liked: Staff & service
Great place enjoyed every minute of it
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed time spent in the thermal waters. We enjoyed the services & food at the bar at mid day. It would have been better to have fresh coffee at breakfast instead of the machine.
Stayed 14 nights in Jul 2019

10/10 Excellent

IcilioAvanzi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE POOL AND TRANQUILLITY, food was good, wine was good,
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2019

6/10 Okay

Dmitry

Liked: Cleanliness
Stayed 4 nights in Dec 2018

8/10 Good

Nan

Liked: Cleanliness, room comfort
Excellent Thermal Pools
Ths rooms are basic by North American standards however the thermal pools are excellent. The thermal water comes from the Sele river which can be seen from the property. In addition to the large pool there are mud pools. Staff tried to charge extra for entering the pools but acquiesced. Region is popular with Italians otherwise not well known.
Stayed 1 night in Dec 2018

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Jenn, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was brand new! Extremely clean. And staff was friendly. My teenage daughter and I loved the thermal pools.
Stayed 4 nights in Jul 2018

4/10 Poor

Hugh, Ireland

Liked: Cleanliness, staff & service
Concerns about this hotel
See photos showing fire doors propped open and fire detector covered. All alarm operation units were also covered. The fire alarm system in this part of the complex would not work in the event of a fire situation. There was no documentation on display as is required by law about what to do in the event of a fire. Building work was on going on the floor above us. This building was not ready for occupation. This building did not conform with Safety legislation The room staff and restaurant staff were exceptionally good. If you are going to recommend premises you should ensure that all legislstion is fully complied with. WiFi was not good
Stayed 13 nights in Jul 2018

8/10 Good

Seungho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Iacob, Haifa, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel with an excellent pool, the room is big and and nice classic The breakfast was reasonable.
Stayed 1 night in Dec 2017
Response from Marcello on 10 Jan 2018
Dear Iacob, thank you for your review. Marcello

8/10 Good

john, london

Liked: Cleanliness, property conditions & facilities, room comfort
Very Italian
Rural Italian village with good spa and pool areas. The sulphur in the pool does smell but you get used to it quickly. Rooms are modern, staff are adequate. Must have car to explore local villages.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made it a memorable experience. They were friendly and attentive at all times.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Theresa, South East

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel and area is fine - sulphur smell offputting.
We chose this hotel because it was in a small village rather than on the busy Amalfi coast. The first thing that hit us was the smell. I had not considered the sulphur smell would have been as strong as it was. We had not booked the hotel to use the spa, just a relaxing break in the sun. I did consider changing hotel because the smell was overpowering but on some days it disappeared only to come back again. We could not fault the hotel itself except the dinner menu was very restricted and although the food was OK it was certainly nothing special. We decided to eat out at two other hotels - the Taverna Vecchia being excellent in taste, quality and price. Whatever we ordered (including a carafe of wine) came to 25 Euros for two!!!! The staff at the Hotel Terme Capasso were very helpful if you needed them. Although their command of the English Language was not great we got by with a phrase book and gesticulations. There was plenty of choice at Breakfast. It was continental only as advertised. The local bars in the village were excellent. There was no need to go out of the village if you didn't want to. There is a local supermarket which had all the required basics - Beer, Wine and water at sensible prices. The spa is most definitely the most dominant feature of the hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Unimpressive hotel
I didn't think much of the hotel. The wifi wasn't working in the rooms, and I like a firm bed but theirs was too firm. In all fairness I didn't use any of the spa facilities which is the whole point I guess; my travel mates did and they were very pleased. The breakfast was pretty lame; no hot food, awful bread, packaged cereal, no low fat milk,

10/10 Excellent

Florence P, West Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting place
This is as much a Spa as a hotel. We found it interesting if a bit impersonal. Very few of the staff speak more than a few words of English. We took advantage of the sulfur water baths whose fragrance permeates the entire building

8/10 Good

Dominick, Jersey City, NJ

Liked: Cleanliness, staff & service, room comfort
Good food, nice staff
My situation was unusual as I didn't stay here for the spa. It's location was right in the middle of 4 villages I was visiting to do family research. I stayed for nearly a week, and I really have no complaints. The food was good. Dinner each night was great and the wait staff was really very nice. Breakfast was as good as I've seen anywhere else in Italy. They had lots to choose from and everything was delicious. The surrounding neighborhood was a bit grim, but I'd imagine most people who stay here have a car as it's far from any town. I never went to the spa or the pool. My trip was for other things and I'm not really into massages and such. The prices weren't outrageous for the spa but I could see how that could start adding up if you went for a few different treatments. I did like having my own balcony since I'm a smoker.

10/10 Excellent

ctn, se us

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a little hard to find
We stayed here to visit both the Sanctuary of St. Gerard on two consecutive days. It worked perfectly. Great price and breakfast.

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima location, e luogo molto rilassante, la consiglio
Stayed 1 night in Apr 2024

10/10 Excellent

Agostino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bene ,dalla reception alle piscine ,personale cordiale.
Stayed 1 night in Mar 2024

10/10 Excellent

Adelina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tutto eccellente
Stayed 1 night in Feb 2024

8/10 Good

pasquale

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

giovanni

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Elena

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Richard, ste julienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscine est excellente et le personnel aussi
Stayed 2 nights in Dec 2023

6/10 Okay

Rosa

Stayed 1 night in Nov 2023

8/10 Good

vincenzo

Stayed 1 night in Nov 2023

10/10 Excellent

VINCENZO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

giuliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati benissimo consigliato come sempre
Stayed 1 night in Sep 2023

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima struttura
Stayed 2 nights in Aug 2023

10/10 Excellent

Ferruccio

Liked: Cleanliness, staff & service
Tutto bene forse hotel da ristrutturare
Stayed 7 nights in Aug 2023

6/10 Okay

Antonino

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Francesco pio

Stayed 1 night in Jul 2023

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service
Potrebbe essere un bellissimo hotel termale se le camere fossero più pulite ed
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wir können dieses Hotel nur empfehlen. Natürlich ist das Baden im warmen Wasser eine besondere Freude. Und dieses spezielle Wasser tut auch der Haut gut.
Stayed 5 nights in May 2023

10/10 Excellent

Pier Paolo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tutto 10 troppo bello e molto rilassante come posto molto eccellente 💪
Stayed 1 night in May 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023