Pool

Reviews of Global Backpackers Cairns

2 out of 5
Global Backpackers Cairns
67 The Esplanade, Cairns, QLD

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to most places. Super clean. Excellent room. Comfortable bed. Had a queen room with it’s own shower. Would recommend and would absolutely stay there again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Kara

Liked: Staff & service, amenities, property conditions & facilities
Kim was really outstanding in her service. I had accidentally booked into a mixed dorm that was full of males, and when she knew I was coming for a funeral, she went absolutely above and beyond to accommodate me. I ended up having a room to myself with waterfront views. This is not the norm, so I was ever so appreciative. Apart from that I really enjoyed the atmosphere and the building is perfectly situated and surrounded by cool things to see and do. Thanks Global. I’ll be back again. 😘
Stayed 2 nights in May 2022

10/10 Excellent

Yen Kit Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very clean and new hostel. Staffs are super nice and helpful! Definitely recommended!
Stayed 2 nights in Apr 2022
Response from Global on 29 Apr 2022
Hi Yen Kit, Thanks for your positive feedback. We are glad you enjoyed your stay. Thanks The Global Team

10/10 Excellent

Mali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Renuma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the kitchen were beautiful! Host was very friendly and accommodating, rooms clean and comfortable for a short stay. Laidback environment not party scene. Would highly recommend.
Stayed 3 nights in Dec 2021
Response from Global on 4 Jan 2022
Hello Renuma Thanks for your glowing review. We hope you get to come back some time in the future. All the best. Kind regards The global team

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The staff are so friendly and they he services are great.
Stayed 1 night in Jul 2021
Response from global on 13 Jul 2021
Hello Glenda Many thanks for your glowing review. We hope to see you again. Safe travels. Kind regards The Global team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit all good
Stayed 1 night in Jul 2021
Response from global on 13 Jul 2021
Happy to hear that your visit was good. Kind regards The Global team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located, close to everything you need and great value. Kim and the other staff are very helpful and friendly.
Stayed 4 nights in Feb 2021

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel in Cairns, Australia
I had a short one night stay due to busy travel home to Denmark (Corona) and limited flights. Excellent location and nice people. Fine kitchen area and roof terrace. Room could need a little better floor cleaning. I was in a 4 bed with no bathroom but fine terrace with ocean view.
Stayed 1 night in Mar 2020
Response from The Global Team on 19 Mar 2020
Thank you for your review and feedback. We are glad that you enjoyed the location of the hostel and the staff were helpful to you. We will look into the issue you mentioned with the floor and see what we can do to improve. Safe travels home!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hostel
I really enjoyed my stay at this hostel. When I arrived, I was able to upgrade to a 4 bed dorm with en-suite which I had to myself. The hostel staff let me check in early and were really helpful regarding trips in the area. The view from the kitchen is brilliant. The rooms are really clean and so are the communal spaces. There is a decent free breakfast in the mornings too. This is probably the best hostel I’ve stayed at on the east coast!
Stayed 2 nights in Mar 2020
Response from The Global Team on 13 Mar 2020
Thank you so much for your review! Our team are really pleased that you enjoyed your stay with us - hopefully we will see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place in a great location. Clean modern friendly. Swimming across the road in the lagoon is wonderful. Cheap meals at PJ oBrien with a hostel voucher a bonus. 99% perfect. Only issues slightly warm at night even with air con which is set at 24 degs and a bit of shade in the dining area at breakfast would help. View from breakfast area is superb.
Stayed 4 nights in Feb 2020
Response from The Global Team on 6 Mar 2020
Thanks for your lovely review! We agree that you can't get better value than our meal deal at PJ O'Briens and they always look after our guests really well. We're sorry the air conditioner didn't cool the room enough for your comfort. They are centrally set and it is a fine line to keep all our guests comfortable, we hope this didn't impact your stay too much. We reckon we have one of the best breakfast views in town, it does get pretty sunny up on the rooftop but it is pretty covered and also has fans inside and out for your comfort. Our team are really pleased that you enjoyed your stay with us- hopefully you will be back to visit soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy. The communal kitchen is large and everyting is placed in particular spots and labled.
Stayed 1 night in Jan 2020
Response from The Global Team on 26 Jan 2020
Thanks for the review! We are happy you enjoyed your stay with us and hopefully we will see you again soon! Cheers The Global Team

8/10 Good

Josh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall Good stay
Stayed 14 nights in Jan 2020
Response from Global Reception Team on 20 Jan 2020
Thank you for your feedback! We hope you visit us again soon! Cheers The Global Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel I’ve ever stayed in
Amazing staff, Priscilla was great—room was new and clean, location was better than all of the hotels I saw in Cairns. Highly recommend, best hostel I’ve stayed in!
Stayed 1 night in Dec 2019
Response from Global Team on 29 Dec 2019
Thank you for your amazing review! We will let the staff know about your lovely comments - they will be really happy. We are so pleased that you enjoyed your time with us and rate us so highly. Thank you again and we wish you all the best on the rest of your travels. Cheers The Global Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from The Global Team on 29 Dec 2019
Thank you for your feedback!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressively renovated and great location
I stayed in a four-bed dorm with sea view and balcony. It was very nice. The kitchen and eating area are on a fourth-floor balcony looking out over the water. Although a holiday period, the hostel was not full, possibly because travelers have not yet discovered the value this hostel now offers.
Stayed 2 nights in Dec 2019
Response from The Global Team on 29 Dec 2019
Thank you for your review! We are so happy that you enjoyed your stay with us. We believe we have one of the best dining views in town from our shared kitchen so we are really pleased your were able to enjoy it. Enjoy the rest of your travels! Cheers The Global Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hostel in great location.
Stayed 2 nights in Nov 2019
Response from The Global Team on 3 Dec 2019
Thank you for an amazing review! We really appreciate it. Enjoy your travels! Cheers

8/10 Good

Kamilla

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The reception area was cool and with a modern touch on the furniture. The kitchen and dining area has a beautiful view over the harbour/reef fleet. Close to the City Centre
Stayed 2 nights in Oct 2019
Response from The Global Team on 11 Nov 2019
Thanks for your wonderful review! We are so happy that you enjoyed your stay with us, hopefully it means we will see you again soon. Cheers Team Global

10/10 Excellent

Majid

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
i dunno why u didn't include the towel, but the room was clean, the wifi connection was supper fast
Stayed 1 night in Oct 2019
Response from The Global Team on 31 Oct 2019
Hi Majid, Thank you for leaving us a review! We are glad that you enjoyed your stay in our hostel and that you found the Wi-Fi fast. Our team works really hard to keep the hostel clean and tidy so we are glad that this showed. We have hire towels available at reception for a $5 charge. They are not included in the price of the dorm beds as most of our guests have their own towels and it would impact the cost of the rooms. Enjoy the rest of your travels! Cheers The Global Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and brought us up to our room! Everything was very clean and secure. Breakfast could have been a little better- mostly toast and cereal.
Stayed 2 nights in Oct 2019
Response from The Global Team on 21 Oct 2019
Thank you for such a great review! We are so happy that you enjoyed your stay with us. We appreciate any feedback since we have recently reopened after major renovations. Enjoy the rest of your travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, good cooking facilities
Stayed 4 nights in Oct 2019
Response from Front Office Team on 19 Oct 2019
Thank you for your review! We are so glad that you were able to take advantage of our lovely new facilities and enjoyed your stay. Enjoy the rest of your travels! Cheers, The Global Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hostel
The hostel was nice and clean. The people in our room were super friendly and nice too.
Stayed 1 night in Sep 2019
Response from The Global Team on 17 Oct 2019
Hi there, Thank you for taking time to leave us a review! We are all really happy that you enjoyed your stay and got to meet some lovely people as a bonus. We hope we see you again on your travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice updated clean hostel
The hostel was super nice. Very clean and modernized. The people that were in the room were super cool and friendly as well. People from all over the world and fun to talk to.
Stayed 1 night in Sep 2019
Response from The Global Team on 17 Oct 2019
Hi there, We are so pleased that you enjoyed your stay with us. Our hostel is very new and modern - it's great that you were able to take advantage of the new amenities and meeting new people. Thank you so much for taking time to leave a review for us - don't forget to come back and stay next time you are in Cairns!

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Clean and comfortable room, friendly staff, great location! I'd highly recommend it!
Stayed 3 nights in Oct 2019
Response from The Global Team on 17 Oct 2019
Hi Alice, Thanks so much for your lovely review! We are really happy that you enjoyed your stay with us and hope to see you again soon!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient and nice place.
the place was pretty nice, super convenient location, the staff very friendly and everything looks like new. the only thing that I would complain is that the hostel did not seem to be so busy but they put all the people in the same room, girls left and the same night we get another immediately. I can be wrong... but the hostel wasn't busy at all. they can redistribute better the people to dont be all packed in a room.
Stayed 2 nights in Sep 2019
Response from The Global Team on 4 Oct 2019
Hi Linda, thanks a lot for your review. We are really happy to hear that you have enjoyed your stay with us. All the facilities are indeed very new, as the hostel was recently renovated. However, there is only one female 8-bed dorm, so if our guests choose this option, we can't redistribute them into other rooms. Also, bigger dorms are very popular due to their low prices and are usually filled. We would recommend a 4-bed dorm for more privacy as there is much more of them and we can distribute people better. We hope you had a great time in Cairns and that you come and stay again soon. Thanks, Global Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views!
WOW - what an amazing place! I stayed here for three nights, but I wish it had been longer. This hostel has just recently reopened after major renovations (June 20, 2019, I believe). It has a wonderful location as well as a beautiful view of the ocean. It is in a prime location on the Esplanade. Loads of restaurants nearby, the night markets, the lagoon, the Reef Fleet Terminal, Train Station, Woolworths, etc. When I arrived I was greeted by the two people who were running the travel desk. Laura was manning the reception desk. She checked me in quickly and gave me a personal tour of the hostel. Originally, I had booked a 4 bed dorm, but after the tour decided to switch to a waterfront dorm. The views are stunning. I highly recommend the waterfront rooms. You have an unobstructed view of the Pacific. The beds and sheets are great. Each bed has two outlets to use and there are storage lockers under the lower bunk. The kitchen is on the top floor and has an open deck looking out on the water. The kitchen is fully equipped and everything is brand new. There is a huge fridge and pantry, for food storage. Free breakfast is included in your stay and includes toast with a variety of spreads and also a selection of cereals. Communal bathrooms are fantastic. Some rooms also feature an ensuite, if you prefer. All three ladies, who work at the front desk (Laura, Kim and Kiera), were incredibly helpful and made my stay most enjoyable and memorable. I would definitely book here again.
Stayed 3 nights in Jun 2019
Response from Emma on 25 Jul 2019
Hey! Thanks so much for the lovely review - we really appreciate your feedback. We're so happy you loved the views from your balcony and our location right on the Esplanade, as much as we do! Thanks for the kind comments about the staff, everyone works really hard to make our guests stay as enjoyable as possible. We hope you had a great time in Cairns and that you come and stay again soon. Thanks, Global Team

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel. Clean, ok size rooms, commonareas fresh.
Stayed 3 nights in Mar 2020
Response from The Global Team on 10 Mar 2020
Thanks for your review! We are so pleased that you enjoyed your stay with us - nothing better than relaxing in our rooftop lounge with Netflix! Enjoy your travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was quite a perfect place to stay! The hostel was brand new and clean, the location was perfect and I even ended up staying alone in the dorm for a couple of nights (it pays off to pay a little bit extra for the waterfront dorm!).
Stayed 4 nights in Jan 2020
Response from The Global Team on 27 Feb 2020
Thank you so much for your lovely review! We are so pleased that you enjoyed your stay with us and could enjoy one of our Waterfront dorms. Hopefully we will see you again soon!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
たまに臭い枕があったこと以外全て満足しました。水回りや寝室もとても清潔でした。年越しの花火は、ホステルの屋上からゆったりと見ることができ、また他の主要スポットにも近く最高のリッチでした。スタッフの方も英語が話せない私達に時間外でも親切に臨機応変に対応していただきありがとうございました。
Stayed 1 night in Jan 2020
Response from Global Reception Team on 26 Jan 2020
レビューありがとうございます。枕の問題について混乱しています。すべての枕には、定期的に交換される保護具が付いており、枕カバーには各ゲスト用のリネンが付いています。このような問題をレセプションに報告していただければ、私たちのチームがあなたに代わるものを手配します。特に営業時間後にスタッフがお役に立てば幸いです。 私たちは新年の花火ショーの最高の場所にいることにも同意するので、あなたがそれらを楽しむことができて幸せです。 乾杯 グローバルチーム